03/09/2026
We have a vacancy for a member of our Reception Team...Come and work for a great organisation, making a positive difference...
Northside Counselling Service (NCS) is a professional voluntary and community-based
counselling service and training centre. Operating now for over thirty-five years NCS
continues to provide an essential counselling service. Over these years we have become
known as a centre of excellence for both our counselling service and training school. We
are a charity and are dedicated to ensuring that our counselling service is accessible to all
irrespective of people’s means.
We are inviting applications for the post of:
PART-TIME RECEPTIONIST
Purpose of Job: To provide reception, coordination and administrative support to
Northside Counselling Service.
Reports to: To the Clinical Manager and will work as part of a team in a flexible
manner.
Part-time position: c. 16 Hours – across day and evening.
Salary: €14,706 Gross (WRC increase pending) - with a yearly renewable contract
(subject to funding).
KEY TASKS AND RESPONSIBILITIES
• Opening and secure closing of the centre.
• Act as the first point of contact for clients, providing a welcoming, professional
and helpful service. Maintain the counselling rooms, client waiting area, reception
area, and centre generally, in good order.
• Manage the information flow in and out of the centre: Telephone calls, email, in
person messages et al.
• Pro-actively manage the waiting list to ensure it is kept up to date.
• Record and maintain accurate client information on the company systems.
• Maintain strict confidentiality in relation to all client, counsellor and
organisational information, sharing information only with authorised individuals
and in accordance with relevant policies and procedures.
• Schedule and coordinate counselling appointments – with clients and counsellors.
• Provide appropriate administrative support to counsellors.
• Ensure the stock of provisions for all staff are in place.
• Work collaboratively with other members of the reception team to ensure day-to-
day running of the centre.
• Liaise with Office Manager on relevant processes, procedures and tasks.
Specific Skills/Experience:
• Excellent communication and interpersonal skills, with a warm, respectful and
non-judgemental approach.
• Strong organisational skills, with the ability to manage appointments, waiting lists
and competing priorities.
• Good IT and administrative skills, including accurate record keeping.
• Understanding of confidentiality and the importance of handling sensitive
information appropriately.
• Previous experience of counselling/care organisations would be an advantage.
For further information, or to make an Application in the form of CV and Cover Letter
to:
Email to: [email protected]
Or, addressed to Dr Karl Tooher, CEO Northside Counselling Service, Coolock
Development Centre, Bunratty Drive, Dublin 17, D17 WP30.
Please include ‘Receptionist’ as a reference in the subject line.
Applications must be received by 5pm on Tuesday 22nd of September 2026.
