17/02/2026
ℹ️ Information Session 🟩 Professional Certificate in Service Design
🟡 The Professional Certificate in Service Design is back!
Service Design is a vital skillset for addressing the challenges of today’s experience economy.
🚀 Service designers are uniquely equipped to develop innovative solutions to complex systemic and societal issues; crafting experiences that respond to the diverse needs of multiple users and stakeholders and transforming industries in the process.
Co-created with (CFA) at the National College of Art & Design (), this six-week blended programme equips you with the core principles, methods and tools of service design to help you excel in your future career.
🗓 Starts March 20th.
Through the lenses of People, Data and Systems, the certificate:
🔎 Explores the factors that determine the usability and effectiveness of designed services
⚙️📚 Combines theory with hands-on practice, including:
🟣 Fundamental principles, methods, skills and theories of service design
🟣 Professional practice — historical, cultural, theoretical and industry contexts
🟣 Practical methodologies for professional development, presentation and documentation
⏩ Expand your impact beyond products and visuals into meaningful system-level change and future-proof your skills with service-led, human-centred design.
📆 Join our FREE Information Session
with Programme Lead Jennifer Groarke
🗓 Thursday 19th Feb
⏰ 1–2pm
🖱️ Register via Zoom — link in bio 👆🏻
💸 Subsidies available for members of: