04/06/2026
📢 Last week, IOTA had the pleasure of organising the Forum on Communication in Oslo, Norway, in close cooperation with the Norwegian Tax Administration / Skatteetaten, under the main theme “Media Strategies for Tax Administrations: Navigating Crises and Engaging Younger Generations.” 🇳🇴💬
The Forum brought together communication professionals from IOTA member tax administrations to exchange experiences and explore practical approaches to crisis communication, public trust, and engagement with future taxpayers in an increasingly digital environment.
🎤 Participants benefited from valuable contributions by speakers from the IOTA members of Azerbaijan, Belgium, Bosnia and Herzegovina, Denmark, Finland, Georgia, Italy, Ireland, Lithuania, Latvia, Norway, and Sweden, who shared their experiences in navigating communication challenges and connecting with younger generations through innovative campaigns, digital tools, and social media strategies.
💡 Through presentations, group discussions, and peer exchange, participants explored topics including crisis preparedness, media monitoring, coordinated communication responses, tax literacy, digital engagement, and communication strategies tailored to Generation Z.
✍ Read the full news article here ▶️ https://www.iota-tax.org/news/iota-forum-on-communication-media-strategies-for-tax-administrations-navigating-crises-and-engaging-younger-generations
✨ IOTA extends its sincere appreciation to the Norwegian Tax Administration / Skatteetaten for their outstanding cooperation and warm hospitality, and to all speakers and participants for their active engagement and valuable contributions to this inspiring exchange of knowledge and experiences. The Forum was facilitated by the Communication Specialist, Erika Szabó, and the International Taxation Expert, Oksana Stepanenko, from the IOTA Secretariat.
We hope to see you soon at another IOTA activity! 🚀