Joseph Rowntree Housing Trust

07/10/2026

🙋 Want to have a say on the services that affect you?

🏡 Join the Involved Residents Network and get involved in ways that work for you!

You might choose to:

👉 Share feedback on JRHT services
👉 Suggest simple improvements
👉 Join a resident group or consultation
👉 Help review information before it's shared with residents
👉 Get rewarded for your time

There's no need to commit to regular meetings, and support is available if you need it.

📝 Complete our short survey: https://forms.office.com/e/rrWJ4S9waQ

Whether you want to be involved now, later, or not at the moment, we'd love to hear from you.

Find out more on the JRHT webiste: https://www.jrht.org.uk/about-us/get-involved

07/10/2026

🎉 Every day, residents, community groups, volunteers and colleagues make a difference.

Our Value Champions scheme recognises the people who bring our values to life through their actions, whether that's offering support, building connections, showing kindness or going the extra mile to help others.

We're proud to celebrate our latest Value Champions and thank them for the positive impact they have across our communities. ❤️

Read more about the people making a difference: https://bit.ly/46Wl9Df

A article about the latest winners of the Values Champions Scheme.

07/10/2026

👏 We were delighted to bring together residents, volunteers and community groups to celebrate the contributions they make to community life.

Every act of kindness, every hour volunteered and every community initiative helps create stronger, more connected communities where people can flourish.

Thank you to everyone who makes a difference.



Read more -

A short article abut the recent thank you event held for residents, community groups and volunteers.

05/10/2026

ℹ️ Finding the right information shouldn't be a challenge.

We've made changes to our website to help residents find information about our services more easily, whether they're looking for support, advice or simply want to understand more about how we work.

With the new Social Tenant Access to Information Requirements (STAIRs) now in place, we're committed to making information clear, accessible and easy to find, helping residents stay informed and giving them greater visibility about the services they receive.

Read more about the improvements here 👇
🔗 https://bit.ly/47GvinH

An article about the new new Social Tenant Access to Information Requirements and what this means for residents.

02/10/2026

✅ MyJRHT is available again

We're pleased to let you know that MyJRHT is now back online following essential maintenance and system improvements.

Thank you for your patience while this work was carried out.

You can now log in and access your account as usual at the link in the comments sectionl:

30/09/2026

We've achieved LGBTQ+ Housing Pledge Pioneer status 🌈

We're proud to have achieved LGBTQ+ Housing Pledge Pioneer status, recognising the work we're doing to help ensure LGBTQ+ residents feel safe, respected and included in our communities.

This achievement has been shaped by the residents who have shared their experiences, participated in conversations and helped us understand what matters most. Thank you to everyone who has contributed along the way.

We believe everyone should feel they belong in their home and community. Achieving Pioneer status is an important milestone, but creating truly inclusive communities is an ongoing journey and we'll continue working alongside residents to make a positive difference.

What does an inclusive community mean to you? We'd love to hear your thoughts in the comments.

Read more about the work behind this achievement: https://bit.ly/4xMIO3P

A short article about being awarded LGBTQ+ Housing Pledge Pioneer status.

22/09/2026

My JRHT – still unavailable

We’re sorry but the essential maintenance work on our systems is taking longer than expected, which means that My JRHT is still unavailable.

We’ll let you know when the service will be back online.

If you need to contact us during this period, details of alternative ways to get in touch can be found at the link in the comments section

Thank you for your patience whilst we carry out these improvements.

21/09/2026

🏡 There is a wide range of support available for JRHT residents, all in one place!

We can help you with:

🤝 Managing your home online
🏠 Damp and mould
👷 Making alterations and Improvements
🐖 Money and benefits
🌐 Help getting online

Take a look and see what support or guidance might be useful for you or your household, there are services to support you.

Find out more about the support available at: https://www.jrht.org.uk/support-for-residents

If you have any queries, our Customer Access Team is available for all enquiries, including repairs and maintenance queries, on 0800 5870211.

You can also contact us through your My JRHT account or by email at [email protected]

How to get the most out of your tenancy, home and community.

18/09/2026

🔧 MyJRHT is now temporarily unavailable

We've started essential maintenance work on our systems, which means MyJRHT is currently unavailable.

The service is expected to remain offline until Monday 21 September.

If you need to contact us during this period, details of alternative ways to get in touch can be found here:

🔗 https://bit.ly/3VxhFV6

Thank you for your patience while we make these improvements.

A service update about the temporary closure of My JRHT (residents portal) from 18 September until 21 September.