25/02/2026
HELPING TRANSFORM PRIMARY CARE
The NHS Black Country ICB is working with partners to transform primary care over the coming years — from GP practices and pharmacies to dental and eye care services. To shape this future, the Clinical Design Reference Group has been re‑established, bringing together clinicians, community voices and system partners to define what “good” primary care looks like.
ConGens is privileged to be part of this programme, sharing knowledge grounded in the lived experience of our members and will be the representative of our advisory group, feeding the views and experiences of our diverse communities directly into the Task and Finish Groups to help inform the CDRG’s work.
Using patient feedback and community insight, four priority areas for improvement have been identified – Frailty, Childhood Obesity, Demand‑intensive practice patients and Housebound patients with dementia. This initiative aims to explore practical changes that improve care for priority patient groups and ensure fair, effective access for everyone. Advisory groups have until the end March to obtain the views of their members and feed these back to the CDRG. It was great meeting ICB and advisory group members for the Frailty who will be pulling out the stops to get the first round of consultations underway.
