02/04/2026
Ok so by now you’ll know that we were awarded not one, but TWO Grade 6 – Excellent ratings in our recent inspection.
But today we’re celebrating another standout part of our inspection:
🔹 Key Question 3: How good is our staff team? — 6 (Excellent!)
Great teams don’t happen by chance. They are intentionally built over time and we know that our PEOPLE make SOL the exceptional organisation it is 🙌🏻 6️⃣ 🥳
Here are some of the highlights from the inspection report on Key Question 3:
✨ “The provider had taken time to reflect postpandemic and consider how best to reimagine the service structure, with a clear focus on strengthening staff recruitment and retention.”
✨ “People using the service and staff benefitted from a warm atmosphere because there were very good working relationships.”
✨ “SOL had excellent staff values and systems in place to support staff wellbeing.”
✨ “Staff understood their role and responded flexibly to changing situations to ensure that care and support was consistent and stable.”
✨ “Staff were confident in building positive interactions and relationships… we received lots of positive feedback about staff.”
✨ “Staff… felt their ideas and opinions were welcomed and would be received in a spirit of partnership working.”
⭐ What a TEAM we are at SOL ⭐️