02/06/2026
We regularly receive updates on the latest Scams from National Trading Standards.
Some that it may be worth being aware of are:
Phishing Emails
Whilst nothing new, the use of AI to create emails impersonating trusted sources like banks, HMRC, courier companies and the NHS are making these harder to spot. Always be wary of emails if;
1. Mismatched sender domains: The display name says “HMRC,” but the actual email address is something like noreply@hmrc-secure-alert[.]info.
2. Unusual urgency or threats: Phrases like “Your account will be suspended in 24 hours” are classic pressure tactics.
3. Generic greetings: “Dear Customer” instead of your actual name.
4. Suspicious links on hover: The displayed URL and the actual hyperlink destination don’t match.
5. Requests for sensitive data via email: No legitimate bank or government agency will ask for your PIN, password, or National Insurance number via email.
6. Unexpected attachments: Especially .zip, .exe, or Office files with macros enabled.
Whenever you receive a communication that is applying a threat of fines, loss of data (images on your phone for example), account suspension unless you act quickly is likely to be suspect.
Always give yourself some time to take a breath and get a scond opinion if you are unsure.
Doorstep Scams
The most common doorstep scams over the last year have been from people offering roof repairs, gardening work and energy-saving measures.
Steps to take if you believe a cold caller could be a scammer:
1. Don't feel obliged to open the door.
2. Tale time to think before making a decision. Any legitimate trader would be happy to return at a later date.
3. Don't let an uninvited trader start work straight away
4. Never hand over money without seeing proper paperwork
5. Get quotes from other traders to compare prices
6. Verify the person is genuine by checking their ID or company details then search the company online to see if it exists. Legitimate traders will be happy to wait while you perform these checks.