Citizens Advice Sandwell & Walsall

Citizens Advice Sandwell & Walsall Welcome to the official Citizens Advice Sandwell & Walsall page. Thank you for visiting the official Citizens Advice Sandwell & Walsall page.

Please note we are unable to give advice via this page or messenger
Please visit our website - www.citizensadvicesandwell-walsall.org for the various ways you can access support. This is where we share information about what we’re up to and sharing information that you may find useful. We are unable to give advice but will answer general questions within 24 hours during normal office hours. Please

review and adhere to our community rules before posting your comments on a Citizens Advice social media site or blog. By posting, you have agreed:
- to be solely responsible for the content of all information you contribute, link to, or otherwise upload
- you have the right to post such content/material from the account or email address used
- that everything posted is truthful, accurate, not misleading and offered in good faith
- to use language that is appropriate, respectful and polite
- that marketing material or content with the purpose of selling products will not be posted
- that offensive behaviour, profanity, personal attacks, illegal statements, discrimination of any kind, and/or content attempting to impersonate someone else, will not be posted
- that use of trademarks or intellectual property belonging to another will not be used unless the owners’ prior permission has been granted to you. Any posts that contravene the above rules may be hidden, deleted or lead to a ban without notification. While we appreciate and encourage your feedback, questions or complaints relating to specific advice given from one of our bureaux should not be sent or posted to one of the Citizens Advice social media sites or blogs. Instead, please go to the ‘Contact Us’ section on our website to submit questions or comments regarding such issues: https://www.citizensadvice.org.uk/index/contact_us/contactus.htm

We support the Facebook Statement of Rights and Responsibilities: https://www.facebook.com/legal/terms

🌈💥 We’re heading to Walsall Pride! 💥🌈We’re excited to be attending Walsall Pride 2026 and will be in the Pride Village w...
24/08/2026

🌈💥 We’re heading to Walsall Pride! 💥🌈
We’re excited to be attending Walsall Pride 2026 and will be in the Pride Village with our Mobile Advice Unit, supporting the local community and raising awareness of advice and support available.

📅 Saturday 29th August 2026
⏰ 12pm – 6pm
📍 Pride Village, Walsall, 139 Broadway N, Walsall, WS1 2QB

Come along, say hello 👋 meet the team and find out more about how we can help.

We’d love to see you there! 🏳️‍🌈💜
https://www.walsallpride.co.uk



One Walsall
Our Walsall

👉Closing Dates approaching over the weekend and Monday:Apply now and more details at:
21/08/2026

👉Closing Dates approaching over the weekend and Monday:
Apply now and more details at:

Come and join the Citizens Advice Sandwell & Walsall team where 84% of our people would recommend us as a great place to work. We value all our people and can offer a supportive culture within a charity setting, all of the roles below attract a rewarding package with excellent terms including:

👉Closing Date tomorrow: 20th August 2026 @ 11:59pm Apply now and more details at: https://citizensadvicesandwell-walsall...
19/08/2026

👉Closing Date tomorrow: 20th August 2026 @ 11:59pm
Apply now and more details at: https://citizensadvicesandwell-walsall.org/jobs/

🚨 Were hiring an Employment Support Worker

Do you want a rewarding role where you can inspire and support young people to achieve their potential?

💡 What you'll do:
Provide one-to-one tailored support to young people aged 16–25, assessing their individual needs, aspirations and barriers to identify the right support. You'll deliver employability guidance, including CV writing, job searching and interview preparation, while managing a caseload and providing ongoing guidance and in-work support. Through a person-centred approach, you'll help young people build confidence, develop independence and achieve sustainable education, training or employment outcomes.

✨ We're looking for someone with experience of supporting young people or vulnerable individuals, who has excellent communication and relationship-building skills. You'll be able to motivate, inspire and empower others, with strong organisational skills and experience of managing a caseload. A genuine passion for helping young people achieve their goals, build confidence and fulfil their potential is essential.

If you're looking for a rewarding career where you can make a lasting difference to the lives of young people, we'd love to hear from you.

👉 Apply now or message us to find out more https://citizensadvicesandwell-walsall.org/jobs/

👉Closing Date tomorrow: 19th August 2026 @ 11:59pmOutreach Officers - two opportunities available  Apply now and more de...
18/08/2026

👉Closing Date tomorrow: 19th August 2026 @ 11:59pm
Outreach Officers - two opportunities available
Apply now and more details at: https://citizensadvicesandwell-walsall.org/jobs/

🚨 We are hiring for Outreach Officers - two opportunities available

Are you looking for a rewarding role where you can connect with communities, raise awareness and help make a real difference across Sandwell and Walsall?

💡 What you'll do:
Develop and deliver community engagement activities, events and campaigns that increase awareness of our services and strengthen our presence across Sandwell and Walsall. You'll build strong relationships with local residents, partners and stakeholders, identify community priorities and help shape services that respond to local needs. The role also involves enhancing our digital presence through social media, supporting the delivery of our Research and Campaigns Strategy, and gathering insight to amplify community voices and influence positive change.

✨ We're looking for someone with experience in community engagement, outreach or partnership working, who has excellent communication and relationship-building skills. You'll be confident organising events, campaigns and engagement activities, with strong digital skills, including experience of managing social media. A proactive approach and a genuine passion for making services more accessible, inclusive and responsive to local communities are essential.

If you're looking for a role where you can build connections, champion communities and help create positive change, we'd love to hear from you.

Apply now or message us to find out more https://citizensadvicesandwell-walsall.org/jobs/

👉Closing Date tomorrow: 18th August 2026 @ 11:59pm Apply now and more details at: https://citizensadvicesandwell-walsall...
17/08/2026

👉Closing Date tomorrow: 18th August 2026 @ 11:59pm
Apply now and more details at: https://citizensadvicesandwell-walsall.org/jobs/

🚨 We're looking for two Welfare Benefits Caseworkers

Do you want a rewarding role where you can help people access the support they’re entitled to and make a real difference to their financial wellbeing?

💡 What you'll do:
Provide specialist welfare benefits advice and casework tailored to individual needs, supporting clients with benefit applications, mandatory reconsiderations and appeals. You'll help people understand their rights, maximise their income and improve their financial resilience through effective advocacy and practical support. Working across Sandwell and Walsall, you'll meet clients in a variety of community venues and outreach locations, delivering high-quality, client-centred advice that improves outcomes and reduces financial hardship.

✨ We're looking for people with experience of delivering welfare benefits advice or working within an advice environment, supported by a strong knowledge of welfare benefits systems and processes. You'll have excellent communication, advocacy and problem-solving skills, with the ability to manage a varied caseload and prioritise effectively. Most importantly, you'll bring a compassionate, client-focused approach and a genuine commitment to supporting people through challenging circumstances.

If you're looking for a rewarding career where you can help people access vital support and make a lasting difference in your community, we'd love to hear from you.

Apply now or message us to find out more https://citizensadvicesandwell-walsall.org/jobs/

👉 Apply now https://citizensadvicesandwell-walsall.org/jobs/ Closing Date today: 17th August 2026 @ 11:59pm
17/08/2026

👉 Apply now https://citizensadvicesandwell-walsall.org/jobs/
Closing Date today: 17th August 2026 @ 11:59pm

🚨 We're hiring a Housing Debt Adviser

Do you want a rewarding role where you can help people facing housing insecurity, homelessness and financial hardship?

💡What you'll do:
Provide specialist housing and debt advice tailored to individual needs, supporting clients facing homelessness, Section 21 notices, possession proceedings, and rent or mortgage arrears. You'll advocate on behalf of clients, working closely with landlords, local authorities, creditors and partner organisations to help prevent homelessness and improve financial wellbeing. Through high-quality casework and tailored support, you'll empower clients to make informed decisions and achieve positive, sustainable outcomes.

✨ We're looking for someone with experience of providing housing, debt or welfare advice, or working within an advice environment. You'll have excellent communication, negotiation and advocacy skills, with the ability to manage a varied caseload and build effective partnerships. A compassionate, client-focused approach and a genuine passion for supporting people through challenging circumstances and improving outcomes are essential.
If you're looking for a rewarding career where you can make a lasting difference to people's lives and strengthen local communities, we'd love to hear from you.

👉 Apply now or message us to find out more https://citizensadvicesandwell-walsall.org/jobs/

Thinking about our residents across   and   - do you have a child trust fund which you have forgotten about? Details are...
16/08/2026

Thinking about our residents across and - do you have a child trust fund which you have forgotten about?

Details are below - this could be money available for your children!

Child Trust Funds were set up for every child born in the UK between 1 September 2002 and 2 January 2011 with government money.

The amount of money in each account will vary, but on average it's more than £2,000.

Lots of people don't realise they have a Child Trust Fund, and more than 750,000 matured accounts are currently unclaimed.

You can do a free search to find out if you have one (link in the comments!).

🚀 WE’RE HIRING! 💙Looking for a new opportunity? Your next career could start with Citizens Advice Sandwell & Walsall.We’...
13/08/2026

🚀 WE’RE HIRING! 💙

Looking for a new opportunity? Your next career could start with Citizens Advice Sandwell & Walsall.

We’re recruiting across advice, outreach, operations, quality and corporate support – including entry-level roles with full training and support provided.

⭐ 92% of our colleagues recommend us as a great place to work.

Ready to make a difference in your community?

👉 See our vacancies and apply today:
https://citizensadvicesandwell-walsall.org/jobs/

💙 Join us. Make an impact. Empower communities to thrive.



Sandwell Jobs
Black Country Job Support

fans
Sandwell
Our Walsall
SCVO
Brownhills Community Centre and The Lamp
Walsall Outreach

🔥 Could you get £150 towards your energy bill this winter?  Don’t wait for the cold weather — check if you’re eligible f...
10/08/2026

🔥 Could you get £150 towards your energy bill this winter? Don’t wait for the cold weather — check if you’re eligible for the £150 Warm Home Discount today. If you receive means-tested benefits such as Pension Credit or Universal Credit, you could qualify. 🏠💷

⚠️ Important: You must be named on your energy bill by 23 August to receive the discount automatically.

👉 Find out more: https://bit.ly/4w5HsR6

💬 Need help? Get in touch — we’re here to support you. Don’t delay!
🏢Drop into one of the local offices
🚌Chat to us on our CA-Heat Mobile Unit
✉️Emails us: [email protected]
📞Call us on: 0808 278 7812
➡️Webchat - send us a message through our website.
🌐https://citizensadvicesandwell-walsall.org/get-help/mobile-advice-unit/


Sandwell
One Walsall
Our Walsall
SCVO

09/08/2026

☀️ Sunday scrolling? Maybe it’s time for a new opportunity… We’re hiring at Citizens Advice Sandwell & Walsall — and we’re looking for brilliant people to join us. 💙

Whether you’re looking to start your career, take your next step, move into management, or use your skills in a completely different way, we could have an opportunity for you.

Our current vacancies span a huge range of roles, including:

➡️ Entry-level opportunities – a chance to start your career with us
💬 Advice roles – supporting residents when they need us most
👥 Management roles – leading people and helping shape our services
📍 Outreach and Communications roles – taking our support directly into our communities and tell our story
⚙️ Organisation support roles – helping keep our organisation and frontline services running

And with 92% of colleagues recommending us as a great place to work, we’re proud of the organisation and culture we’re continuing to build together.

So, if Sunday has got you thinking about what Monday — or your next career move — could look like…

👉 Take a look at our vacancies and come and be part of our team.

🔗 https://lnkd.in/eYXf3-9T

Sandwell
Our Walsall
SCVO
One Walsall
Citizens Advice
Let's Go Sandwell
The Walsall Hub
Brownhills Community Centre and The Lamp
Bloxwich West and Bloxwich East & Blakenall Heath Councillor Team
Sandwell Libraries
Healthy Sandwell
Sandwell Jobs
Antonia Bance MP for Tipton, Wednesbury and Coseley
Sarah for West Bromwich
Wendy Morton MP
Cllr Josh Dixon
Mayor of Sandwell
Mayor of Walsall


Address

West Bromwich

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