Integrated Neurological Services

Integrated Neurological Services Living well with a neurological condition: Lifelong rehabilitation & therapy in Richmond and Hounslow

INS has been working for over 30 years in Hounslow and Richmond to support adults living with neurological conditions, and their carers, to access long-term, professional and peer support in the community, helping them to manage symptoms, increase independence and live well with their condition. Our team of professional therapists (physiotherapy, occupational therapy and speech and language therap

y), trained counsellors, therapy assistants, activity co-ordinators and volunteers) work in different locations, as well as online, to give our service users the skills, strategies and support to manage their condition and help them stay connected with their social and community networks. We can provide the affordable, ongoing neurological care and rehabilitation, which is not available on the NHS, to help people improve their condition or prevent it from deteriorating. Our multidisciplinary team provides holistic therapy, social and emotional support tailored to people’s individual rehabilitation needs and goals. Neurological conditions can be life-changing if they cause long-term disability and affect people’s ability to live independently. At INS, we assess the whole person before providing services and support to help with physical, cognitive and communication issues and improve people’s independence, confidence and social participation. We offer support for as long as needed, often over many years. Help and advice is also available for family carers, many of whom have health issues of their own.

With temperatures over 30 degrees expected this week and an amber weather warning in place, we have cancelled in-person ...
22/06/2026

With temperatures over 30 degrees expected this week and an amber weather warning in place, we have cancelled in-person appointments and groups until Friday for the safety of our service users.

We hope you enjoy the sunshine while staying cool this week. Photographed is one of the INS garden flower beds, which is maintained by the Ruils allotment group ☀️

Visit the NHS website for advice on staying cool in hot weather: https://www.nhs.uk/live-well/seasonal-health/heatwave-how-to-cope-in-hot-weather/

8 - 14 June is Carers Week, a time to raise awareness of caring, and recognise the contributions of unpaid carers across...
10/06/2026

8 - 14 June is Carers Week, a time to raise awareness of caring, and recognise the contributions of unpaid carers across the UK. This year's theme is 'Building Carer Friendly Communities,' a purpose we are proud to support.

Carer friendly communities are places, spaces, services and community groups where unpaid carers are recognised, understood, and valued. They make support part of everyday life ensuring carers get the opportunities and help they need.

In March we pledged our commitment to building carer friendly communities as part of the Richmond Adult and Young Unpaid Carers Charter.

To find out more about the support we can offer for people who are caring for someone with a neurological condition visit our website: https://www.ins.org.uk/support-for-carers

We had a wonderful time hosting visitors and local transport services at the Travel Marketplace this afternoon!Thank you...
09/06/2026

We had a wonderful time hosting visitors and local transport services at the Travel Marketplace this afternoon!

Thank you to Herts Ability, London Borough of Hounslow Travel Trainers, Transport UK, Transport for London Travel Mentors, South Western Railway and Ruils - Independent Living Transport Forum.

Thank you to the Motability Foundation for funding our Travel with Confidence project.

This Volunteers Week, we would like to say a huge and heartfelt thank you to all our wonderful volunteers 🌟 From our Tru...
03/06/2026

This Volunteers Week, we would like to say a huge and heartfelt thank you to all our wonderful volunteers 🌟

From our Trustees and volunteer counsellors, to our volunteers in groups, on reception, in the garden, or behind the scenes in admin, every day volunteers enrich INS with their skills and dedication. Without our volunteers we wouldn’t be able to do what we do. Thank you, to each and every one of you.

Yesterday we were delighted to host a volunteer celebration afternoon, with plenty of conversation, tea and cake.

We're hiring!We are seeking an Individual Giving and Engagement Fundraiser to join the INS team. Working closely with th...
19/05/2026

We're hiring!

We are seeking an Individual Giving and Engagement Fundraiser to join the INS team.

Working closely with the fundraising and communications team, the Individual Giving and Engagement Fundraiser will oversee campaigns, supporter journeys and fundraising appeals to deepen relationships with individuals who are passionate about supporting adults with neurological conditions and their unpaid carers.

Apply by 12pm on Sunday 24th May via CharityJob: https://www.charityjob.co.uk/jobs/integrated-neurological-services/individual-giving-engagement-fundraiser/1065725

19/05/2026

**Calling Unpaid Carers in Bedfont and Feltham**

Join us at Bristol Court, United Drive (off Bedfont Lane), tomorrow, Wednesday 20 May, from 2pm-4pm to meet other carers and unwind.

In addition to hot drinks and treats, there are wellbeing activities and the chance to meet new people and share experiences.

18/05/2026

Next week is Dementia Action Week 🧠

From 18–24 May we’ll be shining a light on dementia and how Richmond, a Dementia Friendly Borough since 2019, is continuing to become a more inclusive and supportive place for people living with dementia and their carers.

Join us for a week of events, expert advice and practical checks. Check out what’s on ⬇️
https://orlo.uk/L3X4P

Want to know more about local services that support people with neuro disabilities to use public transport? Then come al...
12/05/2026

Want to know more about local services that support people with neuro disabilities to use public transport? Then come along to our drop-in Travel marketplace event on Tuesday 9th June.

🔵 Learn about INS’ Travel with Confidence project, funded by the Motability Foundation.
🔵 Meet local and national organisations providing travel support, including London Borough of Hounslow Travel Trainers, Transport UK, TfL Travel Mentors, South Western Railway and Ruils - Independent Living Transport Forum.
🔵 Find out about local travel support services, e.g. Taxicard, Dial-A-Ride, Blue Badge, and get help to complete forms.

Details
🗓️ Tuesday 9th June.
🕙️ 1:30pm - 3pm
📍 INS, 82 Hampton Road, Twickenham, TW2 5QS

Register your interest using the sign up form today: https://bit.ly/4dpbPL3

This event is open to people with a neurological condition and carers living in Hounslow and Richmond.

Continuing this  's theme of MS Assumptions, we are sharing Sophia's story of assumptions and misconceptions she has exp...
23/04/2026

Continuing this 's theme of MS Assumptions, we are sharing Sophia's story of assumptions and misconceptions she has experienced around her condition.

Multiple Sclerosis affects more than 150,000 people in the UK alone, and around 7,000 people are diagnosed with MS each year (Source: MS Society).

At INS, we support people living with MS through exercise, emotional, and social support, as well as individual therapies. To find out more and get support visit https://www.ins.org.uk/our-services

This week is MS Awareness Week, and this year MS Society UK and Multiple Sclerosis Trust are asking us all to challenge ...
22/04/2026

This week is MS Awareness Week, and this year MS Society UK and Multiple Sclerosis Trust are asking us all to challenge assumptions about MS. We're highlighting stories from our MS Peer Support group members about the assumptions and misconceptions they have faced around their condition, and the harm these assumptions can cause.

Today Adil has shared his story of MS Unseen. You can watch Adil speaking at the Hounslow Council celebration of International Day of Persons with Disabilities here: https://www.youtube.com/watch?si=tSJFHG243ZKgRq2a&v=tn9CXd2_PA0&feature=youtu.be

Our MS Peer Support Group meets online on the last Thursday of every month. If you have Multiple Sclerosis and live in Richmond, and would like to join the group, please complete a referral via our website: https://bit.ly/42jzo2u

Address

82 Hampton Road
Twickenham
TW25QS

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+442087554000

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