Torbay Community Helpline

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Torbay Community Helpline One call, that's all - 01803 446022

Please be aware, The Helpline will be closed from 1pm tomorrow (Thurs 22nd) and 1pm Friday 23rd. Apologies for any incon...
21/10/2026

Please be aware, The Helpline will be closed from 1pm tomorrow (Thurs 22nd) and 1pm Friday 23rd. Apologies for any inconvenience caused.

12/10/2026

The Torbay Food Alliance Coordinator will play a key role in bringing together organisations that provide food and essential support to local people experiencing food insecurity. Working closely wi…

21/09/2026

Free tickets are now available to book online for this event, taking place on Friday, 2nd October, at Bay Church, Sands Road, Paignton, 2:30-5:30pm. To book your tickets, visit our Eventbrite page.…

14/09/2026

Please be aware that, due to limited staff availability, the Helpline will be closed from 1pm this Friday (18th)

Apologies for any inconvenience caused. Our online form will still be available at https://bit.ly/torbayhelpline

🏥 Supporting our community, togetherLast week, the Torbay Community Helpline had the opportunity to visit Torbay Hospita...
07/09/2026

🏥 Supporting our community, together

Last week, the Torbay Community Helpline had the opportunity to visit Torbay Hospital to raise awareness of the support available through our Helpline, as part of our pilot project focused on reducing hospital admissions through voluntary sector involvement, funded by Torbay Council.

A huge thank you to everyone who took the time to come and meet us, learn more about the Helpline and explore how we can work together to support people in our community. 💙

We’re also very grateful to Torbay Council for giving us the opportunity to be part of this important pilot and to demonstrate the valuable role that voluntary and community organisations can play in supporting people before they reach crisis point.

The Torbay Community Helpline has already planned a series of regular visits to Torbay Hospital, allowing us to continue building relationships with colleagues, connecting with patients and professionals, and making sure people know where they can turn for support.

We can’t wait to see you again!

21/08/2026
28/07/2026

Now hiring - Callhandler, 12 hours a week for Torbay Community Helpline



The Helpline has become a ‘front door’ to the support services that are available in Torbay. Following consultation, the Torbay Health and Wellbeing Voluntary Sector Network decided to retain the Helpline to provide Covid-related, cost of living crisis and wider support.

Currently managed by Torbay Communities, the Helpline is now being staffed for the future and we seek some exceptional individuals to take this innovation forward alongside our Helpline Manger.

Our call handler post will answer calls from the public, record their details accurately and ensure they get passed onto the right triage worker to get them the support they need.

Deadline for applications: 5pm, Friday 14th August 2026

For further details, including how to apply, visit our website: https://www.torbaycommunities.com/now-hiring-call-handler-for-torbay-community-helpline/

The Helpline will be closed this Friday (31st July) all day, due to a shortage of staff. Apologies for any inconvenience...
28/07/2026

The Helpline will be closed this Friday (31st July) all day, due to a shortage of staff. Apologies for any inconvenience caused. Our online form: https://bit.ly/torbayhelpline

🌞 Torbay Food Alliance Summer Fest 🌞A huge thank you to the amazing team at Torbay Community Café & Help Hub for prepari...
27/07/2026

🌞 Torbay Food Alliance Summer Fest 🌞
A huge thank you to the amazing team at Torbay Community Café & Help Hub for preparing the delicious food for our Torbay Food Alliance Summer Fest. We are so grateful for the time, care and dedication of your wonderful volunteers. Special thanks to Sarah and the team for helping make the event such a success. 💚

It was wonderful to come together with our partners and colleagues, share ideas, celebrate achievements, and strengthen the relationships that help us support food security and community wellbeing across Torbay.

Events like these remind us of the power of partnership, volunteering, and community spirit. Thank you to everyone who attended and contributed to such a positive, inspiring, and enjoyable day.

Address

4-8 Temperance Street
Torquay
TQ25PU

Opening Hours

Monday 10am - 1pm
3pm - 6pm
Tuesday 10am - 1pm
3pm - 6pm
Wednesday 10am - 1pm
3pm - 6pm
Thursday 10am - 1pm
3pm - 6pm
Friday 10am - 1pm
3pm - 6pm

Telephone

+441803446022

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