15/10/2026
⚠️ A quick reminder for our Carecall customers ⚠️
We’ve been made aware that some customers have received unexpected phone calls about changes to their Carecall equipment.
If you receive a call about your Carecall service or equipment and you’re unsure whether it’s genuine, please don’t provide any personal or payment information until you’ve checked with us.
You can simply press your Carecall pendant to speak directly to our team, who will be happy to confirm whether the call is from us.
Please share this reminder with any Carecall customers, family members or carers who may find it helpful 💚