Healthwatch Solihull

26/05/2026

19/05/2026

Booking a GP appointment shouldn’t mean having to go online.

Tried to book since January 2026? Tell us what booking options you were offered:
https://www.smartsurvey.co.uk/s/mm6n7h

We looked into this last year. Now we’re checking whether people can book without using an online form, such as by phone or in person.

11/05/2026

This Mental Health Awareness Week, we’re encouraging everyone to take action for mental health.

Small actions can make a big difference – whether that’s checking in on a loved one, reaching out for support, or taking time to look after your own wellbeing.

At BSMHFT, we’re here to support you every step of the way. We know that taking that first step can feel difficult, but help is available when you need it.

Our services offer compassionate, accessible support for people across Birmingham and Solihull, including options available 24/7 for those who need immediate help.

👉 Take action today by visiting our website to find out more about the support and services available.
👉 Learn how to access help for yourself or someone you care about.

Together, we can break down stigma and create a community where everyone feels supported.

05/05/2026

Not sure where to turn with a question about NHS or social care?

Healthwatch Birmingham & Solihull’s free and confidential Information and Signposting service can help point you in the right direction.

We can help you find information about local services, social care support, support groups, advocacy, safeguarding and patient rights.

We are not a complaints service, but if you want to raise a concern or make a complaint, we can explain where to go next.

Call 0800 652 5278
Email [email protected]

29/04/2026

What you told us between January and March is helping highlight issues that matter and improve local services.

Our Spring update covers digital access to GP appointments, Information and Signposting support, screening, menopause, and recent consultation responses.

Read it here: https://healthwatchbsol.org.uk/news/from-voices-to-action-spring-update/

20/04/2026

19/04/2026

People told us what NHS screening really felt like for them.
Our new report shares five stories from people in Birmingham and Solihull, including what helped, what caused anxiety, and what services can learn from their experiences.
Read the report: https://healthwatchbsol.org.uk/report/your-experiences-of-screening/

30/03/2026

The Easter bank holiday is almost here. If you need mental health support over the long weekend, we’re here to help. 💛

🧡 Looking after yourself
• Make sure you have enough medication for the long weekend
• Order repeat prescriptions by 25 March 2026
• Check your GP and pharmacy opening hours
• Call NHS 111 or speak to your pharmacist if you feel unwell
• Find warm, safe spaces via Birmingham City Council’s Warm Spaces directory

💛 Mental health support
• 24/7 urgent help: Call 111 and select mental health
• Deaf or hard of hearing? Use NHS 111 online for BSL interpreter access
• Already supported by BSMHFT? Contact your usual team
• For non crisis advice:
📞 Birmingham Mind: 0121 262 3555 / 0800 915 9292 (9am–11pm)
💬 Webchat also available

❤️ In an emergency
Call 999 or visit A&E if someone is at immediate risk or you cannot keep yourself or someone else safe.

💬 Free support services
• Samaritans: 116 123
• Childline: 0800 1111
• Papyrus HOPELINE247: 0800 068 4141 / text 07860 039967
• Shout: Text Space to 85258

📍 Service updates
• Pause – Forward Thinking Birmingham:
– Closed: 3 & 6 April
– Digbeth Hub open: 4 April (11am–5.30pm) & 7 April (2pm–7.30pm)
• Customer Relations (PALS):
– Closes: 2 April at 4pm
– Reopens: 7 April at 8am (phone lines from 9am)

📞 24/7 switchboard:
0121 301 0000

Wishing everyone a safe, restful and supportive Easter weekend. 🌷💛
Please share to help others who may need this information or the link in the comments below 👇