20/10/2025
AdviceUK - Proud to be a member, helping people get the right Welfare Rights, Debt Advice and Employment Support Advice they need and ensuring that people receive the support, opportunities, and representation they deserve.
is here!
And we are kicking it off with the launch of , a landmark report cautioning that staff shortages threaten to undermine the free and independent advice sector.
With the cost-of-living crisis and the current strain on the welfare system, advice services are the first line of support for many, but services struggle to meet the skyrocketing demand on a diverse range of issues, including welfare benefits, debt, housing, immigration, and health.
Based on the experiences of AdviceUK members and a literature review, the report paints a deeply concerning picture of an advice sector that is at a breaking point.
👉 Despite the drastic increase in individuals and families seeking free and independent advice, almost all organisations (88%) report major recruitment and retention difficulties, with the average advice service needing three more advisers to meet demand, while losing three staff or volunteers in the past year.
“Our report offers a practical and targeted solution. We are calling for National Advice Workforce strategies in England, Scotland, and Wales, bringing governments and the sector together to co-design solutions – just as is done in health, education, and childcare. It is time for governments to recognise advice as a key partner in public service delivery and show leadership in ensuring people are attracted to and stay in the advice workforce.” Liz Bayram, Chief Executive of AdviceUK.
📊 Read the full report: https://bit.ly/3J6je6A
AdviceUK will write to the relevant ministers in the UK, Scottish, and Welsh governments to share the report’s recommendations for tackling the workforce crisis and securing the future of these vital organisations.
💬 To support us in our mission, share this post and tag your local MPs in the comments.