Citizens Advice Swale

Citizens Advice Swale An independent charity providing free, confidential and impartial advice. We value diversity, promote equality and challenge discrimination.

Here at Citizen Advice Swale: Faversham, Sittingbourne and Sheppey , we aim to provide the advice people need for the problems they face and improve the policies and practices that affect people's lives. We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. Faversham: 43 Stone Street, Faversham, ME13 8PH

Sheppey: Sheerness Gateway, 38-42

High Street, Sheerness, Kent, ME12 1NL

Sittingbourne: Swale House, East Street, Sittingbourne, Kent ME10 3HT

Are you worried about gambling habits?🛑 You can ask your bank to limit how much you spend on gambling.There are other st...
19/03/2026

Are you worried about gambling habits?

🛑 You can ask your bank to limit how much you spend on gambling.

There are other steps you can take: https://bit.ly/3Hw3fNZ

Have you been contacted by your benefit office because you've been paid too much?This can happen for a number of reasons...
17/03/2026

Have you been contacted by your benefit office because you've been paid too much?

This can happen for a number of reasons and the benefit office might take action to recover the overpayment.

We can help you understand your rights: https://bit.ly/4ssf7CW

16/03/2026

📢FREE FLOOD VOLUNTEER TRAINING - SWALE RESIDENTS - SIGN UP WHILE YOU CAN
Don't miss your chance this month to learn how you can support your community in the event of flooding.
We are running three free online training sessions throughout March and a in-person workshop with Communities Prepared and the Environment Agency.

Online Swale flood volunteer training on:

💧19 March 1-3pm
💧23 March 6-8pm

In-person practical workshop - hosted at Minster on Sea Parish Council
🦺24 March 1-4pm (must complete online training first)

Plenty of chances to upskill and become better prepared if your neighbourhood suffers a flood.

Our services are open as usual this week - come and chat with a friendly face! Alternatively call Adviceline or email us...
16/03/2026

Our services are open as usual this week - come and chat with a friendly face! Alternatively call Adviceline or email us - visit www.citizensadviceswale.uk/get-advice to find out more.

💬 It can be frustrating to get cold calls and messages selling you something you don’t need or saying you’re due compens...
13/03/2026

💬 It can be frustrating to get cold calls and messages selling you something you don’t need or saying you’re due compensation.

There are some actions you can take to stop getting these nuisance communications: https://bit.ly/44cE8cf

If you’ve been struggling to keep up your mortgage payments, you may have started to build up a debt - this is often cal...
12/03/2026

If you’ve been struggling to keep up your mortgage payments, you may have started to build up a debt - this is often called mortgage arrears.

➡️ You’ll need to work out a way to pay back what you owe.

Our advice can help: https://bit.ly/49yhsWt

If you need more support, you can request a call back from our specialist Money Advice team: https://citizensadviceswale.uk/debt/

Universal Credit is gradually replacing benefits like Income Support which will end in April 2026.✅ You should get a ‘mi...
10/03/2026

Universal Credit is gradually replacing benefits like Income Support which will end in April 2026.

✅ You should get a ‘migration notice’ letter telling you to claim Universal Credit by a certain date.

Read more on our website: https://bit.ly/4aH5yu1

Our drop-in sessions are open as follows this week:Monday - Swale House, 10am-12pmTuesday - Sheerness East Working Men's...
09/03/2026

Our drop-in sessions are open as follows this week:

Monday - Swale House, 10am-12pm
Tuesday - Sheerness East Working Men's Club, 10am-12pm & Murston Family Hub, 11.30am-1.30pm
Wednesday - 43 Stone Street, Faversham, 10am-12pm
Thursday - West Faversham Community Centre, 10am-12pm
Friday - 43 Stone Street, Faversham, 10am-12pm

If you're unable to see us face to face visit www.citizensadviceswale.uk/get-advice for information on how to call us and email us.

Personal Independence Payment (PIP) is extra money to help you with everyday life if you have an illness, disability or ...
06/03/2026

Personal Independence Payment (PIP) is extra money to help you with everyday life if you have an illness, disability or mental health condition.

We can help you check if you’re eligible for PIP: https://bit.ly/40n9sSD

If you’re having problems with your neighbour:✍️ Take a note of when it happens💬 Talk to them if you feel safe and comfo...
05/03/2026

If you’re having problems with your neighbour:

✍️ Take a note of when it happens
💬 Talk to them if you feel safe and comfortable
✅ Get help from a mediator

Here’s what steps you can take: https://bit.ly/4qWRn91

If you’re behind on your rent payments, you should:📝 Check how much rent you owe📞 Talk to your landlord🔍 Get help to pay...
03/03/2026

If you’re behind on your rent payments, you should:

📝 Check how much rent you owe
📞 Talk to your landlord
🔍 Get help to pay the rent arrears

Our advice can help: https://bit.ly/3ILOlUq

Address

Swale House, East Street
Sittingbourne
ME103HT

Telephone

+448082787979

Website

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