Incommunities Housing Association

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Incommunities Housing Association Housing Association

Working to provide great homes in great neighbourhoods, we manage more than 22,000 homes across Yorkshire and are proud to collaborate with our customers, communities, and local partners to achieve this. Get in touch:
Email: [email protected]
Resident enquiries: 0330 175 9540 8am- 6pm (emergency repairs service available 24/7)

Business enquiries: 01274 254000
Media enquiries: [email protected]

The feedback customers give us after their repair is helping us improve our repairs service. Customers told us that they...
16/10/2026

The feedback customers give us after their repair is helping us improve our repairs service.

Customers told us that they want their repair completing quicker. We've taken this feedback onboard and have introduced a new repair category called urgent. Any repairs classed as urgent will be completed, by appointment, in 5 working days, meaning we can get to you quicker to keep you and your home safe.

You can find out more and how to report a repair to us, on our website:
https://www.incommunities.co.uk/repairs-and-maintenance

14/10/2026

Did you hear Patrick on BCB Radio last week talking about our Days of Action?

If you live in Batley the Day of Action is happening now until 1pm. The team are at:

๐Ÿ“ Benny Parr Close
๐Ÿ• Until 1pm

Please go and meet them if you are free today. Even if you can stay for 10 minutes it will help make a difference ๐Ÿ™‚

13/10/2026

We ask customers for feedback on our services ๐Ÿ’ฌ

Have a look at the below to see what customers said and what action we took.

Head to our website to find out more about how you can have your say on our services- the link is half way down the right hand side of the page ๐Ÿ‘‡
https://yourvoice.incommunities.co/you-said-we-listened

12/10/2026

Join us for the Day of Action in Batley on Wednesday!

We'd love as many people to join us to help keep your area clean and tidy. On the day we'll be litter picking, clearing fly tipping and cutting back overgrown bushes and trees.

Meet us on:
๐Ÿ“† Wednesday 14th October
๐Ÿ•™ 10am - 1pm
๐Ÿ“Benny Parr Close, Batley, WF17 0PW

Even if you can only stay for 10 minutes, it will make a difference

09/10/2026

We ask customers for feedback on our services ๐Ÿ’ฌ

Have a look at the below to see what customers said and what action we took

Head to our website to find out more about how you can have your say on our services- the link is half way down the right hand side of the page ๐Ÿ‘‡
https://yourvoice.incommunities.co/you-said-we-listened

Have you noticed condensation in your home?Everyday activities like showering, drying clothes, boiling kettles and cooki...
08/10/2026

Have you noticed condensation in your home?

Everyday activities like showering, drying clothes, boiling kettles and cooking add extra moisture to your home which contributes to condensation. There's a few things you can do to help the moisture escape your home so that it doesnโ€™t build up:

โ˜‘๏ธ If you have a fan in your kitchen and/or bathroom leave them on for as long as possible. Leaving them on for longer won't leave you with a big electricity bill as they use little energy.
โ˜‘๏ธ Use a pan lid when cooking to keep the steam from escaping into the kitchen.
โ˜‘๏ธ When showering, close your bathroom door so that the steam from the hot water doesn't spread to the rest of your house.

Thereโ€™s more information on our website about condensation, damp and mould. If you notice any damp patches or mould in your home please report it to us as soon as possible:
https://www.incommunities.co.uk/condensation-damp-mould

Watch out for cold callers!Be careful if someone knocks on your door about a disrepair claim. Some companies may say the...
07/10/2026

Watch out for cold callers!

Be careful if someone knocks on your door about a disrepair claim.

Some companies may say they work with Incommunities when they do not. They may also push you to sign papers quickly.

If you are unsure, please check with us before you let anyone in or sign anything.

For more information, have a look at our website:
https://www.incommunities.co.uk/disrepair-claim-companies

Address

Incommunities Ltd, The Quays, Victoria Street, The Quays
Shipley
BD177BN

Opening Hours

Monday 8:45am - 4:30pm
Tuesday 8:45am - 4:30pm
Wednesday 8:45am - 4:30pm
Thursday 8:45am - 4:30pm
Friday 8:30am - 4:30pm

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