27/05/2026
Following on from the incident last week, when our volunteers were being filmed, we confronted the person today.
Their issues were -
* the food was being taken into the shop
* Woodhouse Co-op give us that for the community
* we are selling flowers from Woodhouse Co-op
To clarify. Not all the food we collect is from Woodhouse, in fact on Thursday we do not collect from there, another group does. So the food does NOT belong to Woodhouse.
We were approached by the Co-op because no one was collecting from several of their shops, the only stipulations they gave us was that we had to be registered on their collection system and that we didn't sell the food (unless we cook it and then we can charge) but we can ask for donations.
We also have to register as a food business and have to have the same paperwork, the same checks and the same inspections as other food businesses.
So when the food is collected it HAS to go into the shop, to be checked (some of it is not fit for consumption) and recorded. After that it is entirely up to us what we do with it, we can use it for food parcels, share it with other groups, distribute it however we see fit.
As for the flowers, yes, sometimes we do get flowers and the majority of them are donated to St James Church, the rest are given to customers or sent out with food parcels. Any plants or flowers that are sold are bought by us from the wholesalers.
This person also mentioned a homeless person who we had turned away, since the food has been inside we have not been approached by anyone who has said they were homeless and the last time this did happen, we cooked them something.
We don't know why, after 6 years, that this has suddenly become an issue or why this person has taken it upon themselves to police it and to video it rather than approach us.
We apologise for the length of this post and the fact that we have to justify what we do but this is the position we find ourselves in.
We could walk away, we can do this anywhere, it doesn't have to be Woodhouse. But we help a lot of genuine people, not just with food. We don't shout about it because we don't broadcast people's private Iives!
The person concerned has now been barred from the shop.