06/10/2026
π‘ From resident panels and policy reviews to helping improve services, Iain Walters has been making a difference at West Kent for years. Now, he's taking that experience to our Board as our new Resident Board Member.
π We're delighted to welcome Iain, whose involvement in resident inspections, scrutiny and service improvement has helped ensure resident voices influence decisions across West Kent.
π¬ As Iain says: "Residents bring knowledge and experience that no report, set of figures, trend or statistic can fully capture. Their experiences should help shape the decisions that affect our homes and communities. That belief is one of the reasons Iβm proud to be joining the Board and excited about the opportunity to contribute in a new way. I hope my appointment encourages other residents to get involved, speak up and share their experiences. Your experience matters. Your voice matters. By speaking up, you will make a difference."