British APCO

19/06/2026

We at British APCO would like to thank Mladen Vratonjic for his work in the Critical Communications Sector, as he announces his retirement from his role as Chairman of the Board and Director of TCCA (The Critical Communications Association), after 11 years’ service.

It’s been wonderful to catch up with Mladen at TCCA Critical Communications World this week – and he has been a great advocate for our work here at British APCO over the years.

We look forward to continuing our relationship with him in his role as Vice-President of EENA 112 (The European Emergency Number Association), via the CC:IPS (Collaborative Coalition for International Public Safety).

Mladen is an invaluable part of our community and brings such a wealth of experience, including his time as Head of Telecommunications Directorate for the Serbian Ministry, where he was responsible for all telecommunication systems of the Serbian police and fire brigades, including the emergency call centres.

Mladen also spent several years as an expert for Geneva based DCAF (Democratic Control of Armed Forces) and as such, he founded and chaired the Western Balkans Telecommunications Committee for improvement of Cross-border cooperation.

𝗔𝗯𝗼𝘂𝘁 𝗧𝗵𝗲 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝘃𝗲 𝗖𝗼𝗮𝗹𝗶𝘁𝗶𝗼𝗻 𝗳𝗼𝗿 𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗣𝘂𝗯𝗹𝗶𝗰 𝗦𝗮𝗳𝗲𝘁𝘆:

CC:IPS members pledge to promote, support and improve Emergency Communications Services utilising the most current and commonly accepted technologies, standards, and best practices. CC:IPS membership includes: APCO Canada, EENA 112, British APCO, NENA: The 9-1-1 Association, APCO International and https://necwg-anz.org

𝗠𝗼𝗿𝗲 𝗮𝗯𝗼𝘂𝘁 𝗖𝗖:𝗜𝗣𝗦 https://www.bapco.org.uk/ccips/default.aspx

12/06/2026

𝗖𝗼𝗺𝗲 𝗮𝗻𝗱 𝗛𝗲𝗮𝗿 𝗢𝘂𝗿 𝗧𝗲𝗮𝗺!

The British APCO team is looking forward to attending & speaking at TCCA Critical Communications World next week in London:

JULIE GROSERT, speaking on 𝗧𝘂𝗲𝘀𝗱𝗮𝘆 𝟭𝟲𝘁𝗵 𝗝𝘂𝗻𝗲 𝗮𝘁 𝟯:𝟮𝟬𝗽𝗺

• Julie is taking part in an Oxford-style debate, exploring a fundamental question at the heart of technological progress: 𝗶𝘀 𝗶𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 𝗱𝗿𝗶𝘃𝗲𝗻 𝗯𝘆 𝗴𝗲𝗻𝘂𝗶𝗻𝗲 𝘂𝘀𝗲𝗿 𝗻𝗲𝗲𝗱, 𝗼𝗿 𝗯𝘆 𝘁𝗵𝗲 𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗶𝗮𝗹 𝗽𝗿𝗲𝘀𝘀𝘂𝗿𝗲 𝘁𝗼 𝗰𝗿𝗲𝗮𝘁𝗲 𝗻𝗲𝘄 𝗺𝗮𝗿𝗸𝗲𝘁𝘀?

Julie is our newest team member, and we benefit from her 43 years' experience with County Durham and Darlington Fire & Rescue Service (CDDFRS) in the Command & Control room.

BECCA JONES, speaking on 𝗪𝗲𝗱𝗻𝗲𝘀𝗱𝗮𝘆 𝟭𝟳 𝗝𝘂𝗻𝗲 𝗮𝘁 𝟭𝟭.𝟰𝟱𝗮𝗺

• Becca is moderating '𝗘𝗺𝗲𝗿𝗴𝗲𝗻𝗰𝘆 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗡𝗲𝘁𝘄𝗼𝗿𝗸 - 𝗕𝗿𝗼𝗮𝗱𝗯𝗮𝗻𝗱 𝗶𝗻 𝗔𝗰𝘁𝗶𝗼𝗻 𝗔𝗰𝗿𝗼𝘀𝘀 𝗕𝗹𝘂𝗲 𝗟𝗶𝗴𝗵𝘁 𝗮𝗻𝗱 𝗡𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗔𝗴𝗲𝗻𝗰𝗶𝗲𝘀'

Becca Jones is a Director, Asylum and Protection Transformation, Home Office, & British APCO Trustee.

➡️Find out more about Becca https://www.bapco.org.uk/about/our_people/becca_jones.aspx

DUNCAN SWAN, speaking on 𝗧𝗵𝘂𝗿𝘀𝗱𝗮𝘆 𝟭𝟴𝘁𝗵 𝗝𝘂𝗻𝗲 𝗮𝘁 𝟮𝗽𝗺

• Duncan is part of the Closing Panel: 𝗦𝗵𝗮𝗽𝗶𝗻𝗴 𝘁𝗵𝗲 𝗻𝗲𝘅𝘁 𝗴𝗲𝗻𝗲𝗿𝗮𝘁𝗶𝗼𝗻 𝗼𝗳 𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗰𝗿𝗶𝘁𝗶𝗰𝗮𝗹 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝗻𝗲𝘁𝘄𝗼𝗿𝗸𝘀

Duncan has been our COO for over 4 years, following his retirement as a Director with UK IT Advisory firm, Mason Advisory. Duncan has been an active member of BAPCO for almost 30 years.

➡️Find out more about Duncan: https://www.bapco.org.uk/about/our_people/duncan_swan.aspx

➡️𝗖𝗼𝗻𝗳𝗲𝗿𝗲𝗻𝗰𝗲 𝗣𝗿𝗼𝗴𝗿𝗮𝗺𝗺𝗲 𝗮𝗻𝗱 𝗺𝗼𝗿𝗲: https://www.critical-communications-world.com/conference #/seminars

09/06/2026

Control Room Awards 𝟮𝟬𝟮𝟲 𝗦𝗵𝗼𝗿𝘁𝗹𝗶𝘀𝘁 𝗨𝗻𝘃𝗲𝗶𝗹𝗲𝗱 𝗧𝗼𝗱𝗮𝘆!

The UK & Ireland's Emergency Services heroes are being recognised by the Control Room Awards.

Duncan Swan, Chief Operating Officer of British APCO, commented, "These awards celebrate the people and work that are a key part of British APCO’s membership; Control Room staff across police, fire, ambulance, coastguard, and other critical operations.

"Supporting the awards since their inception eight years ago is a natural thing for us to continue to do. It was humbling to be a member of the judging team and read through so many amazing nominations. 𝗛𝘂𝗴𝗲 𝗰𝗼𝗻𝗴𝗿𝗮𝘁𝘂𝗹𝗮𝘁𝗶𝗼𝗻𝘀 𝘁𝗼 𝗮𝗹𝗹 𝘁𝗵𝗼𝘀𝗲 𝘄𝗵𝗼 𝗵𝗮𝘃𝗲 𝗯𝗲𝗲𝗻 𝘀𝗵𝗼𝗿𝘁𝗹𝗶𝘀𝘁𝗲𝗱."

British APCO sponsors the 𝗕𝗿𝗶𝘁𝗶𝘀𝗵 𝗔𝗣𝗖𝗢 𝗖𝗼𝗻𝘁𝗿𝗼𝗹 𝗥𝗼𝗼𝗺 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 𝗔𝘄𝗮𝗿𝗱. Winners will be announced at the Awards Ceremony on 9th July.

🏆𝗩𝗶𝗲𝘄 𝘁𝗵𝗲 𝟮𝟬𝟮𝟲 𝗦𝗵𝗼𝗿𝗹𝗶𝘀𝘁:

Control Room Awards 2026 Shortlist Revealed as UK and Ireland’s Emergency Services Heroes Recognised The shortlist for the Control Room Awards 2026 has been announced, shining a spotlight on the exceptional individuals and teams who work tirelessly behind the scenes to keep communities safe. Takin...

05/06/2026

𝗕𝗿𝗶𝘁𝗶𝘀𝗵 𝗔𝗣𝗖𝗢 – 𝗲𝘃𝗲𝗿 𝘄𝗼𝗻𝗱𝗲𝗿𝗲𝗱 𝗮𝗯𝗼𝘂𝘁 𝗲𝘅𝗮𝗰𝘁𝗹𝘆 𝘄𝗵𝗼 𝘄𝗲 𝗮𝗿𝗲?

British APCO is an independent, procurement-neutral charity that connects users, leaders, partners, and suppliers across the public safety ecosystem.

We create trusted spaces for honest conversation, accelerate user-led innovation, and strengthen standards and practice on the technologies that keep the public safe from radio and connectivity to data, cyber, AI, and interoperability.

British APCO is different because we are:

• 𝗔 𝗰𝗵𝗮𝗿𝗶𝘁𝘆 𝘄𝗶𝘁𝗵 𝗮 𝗽𝘂𝗿𝗽𝗼𝘀𝗲 𝘁𝗼 𝗯𝗲𝗻𝗲𝗳𝗶𝘁 𝗼𝘂𝗿 𝘀𝗲𝗰𝘁𝗼𝗿

• 𝗣𝗿𝗼𝗰𝘂𝗿𝗲𝗺𝗲𝗻𝘁-𝗻𝗲𝘂𝘁𝗿𝗮𝗹 — a trusted space for frank discussion

• 𝗠𝘂𝗹𝘁𝗶-𝗮𝗴𝗲𝗻𝗰𝘆 𝗯𝘆 𝗱𝗲𝘀𝗶𝗴𝗻 — no single-service or vendor-defined

• 𝗣𝗿𝗼𝗯𝗹𝗲𝗺-𝗳𝗼𝗰𝘂𝘀𝘀𝗲𝗱 — user challenges first, solutions second

• 𝗬𝗲𝗮𝗿-𝗿𝗼𝘂𝗻𝗱 — convening, learning, and impact beyond the exhibition

𝗗𝗼𝗲𝘀 𝘁𝗵𝗮𝘁 𝗮𝗹𝗶𝗴𝗻 𝘄𝗶𝘁𝗵 𝘆𝗼𝘂𝗿 𝘂𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱𝗶𝗻𝗴 ?

𝗡𝗼𝘁 𝗮 𝗺𝗲𝗺𝗯𝗲𝗿 𝗮𝗻𝗱 𝘄𝗮𝗻𝘁 𝘁𝗼 𝗷𝗼𝗶𝗻? Find out more.....

British APCO, founded in 1993, stands as the UK’s premier association for public safety communications professionals - uniting experts from policing, fire, ambulance services, academia, and industry suppliers under a single collaborative banner. Learn more about British APCO here.

17/05/2026

Nominations close today, 17 May. If you know anyone who deserves recognition for the British APCO award - or any of the other categories - then why not send in a nomination today….

Innovation is transforming control rooms — and now it’s time to recognise the people leading that change.

The British APCO Control Room Innovation Award celebrates teams and individuals using technology, creativity and collaboration to make a real difference for control room operators and the public.

Whether it’s improving systems, enhancing communication, streamlining operations or introducing groundbreaking new ideas, this award shines a light on innovation that saves lives.

Proudly sponsored by British APCO.

Nominate now: https://controlroomawards.com/the-british-apco-control-room-innovation-award

13/05/2026

🚨 Control Room Awards 2026 – 𝗡𝗼𝗺𝗶𝗻𝗮𝘁𝗶𝗼𝗻𝘀 𝗖𝗹𝗼𝘀𝗲 𝗧𝗛𝗜𝗦 𝗦𝗨𝗡𝗗𝗔𝗬, 𝟭𝟳 𝗠𝗮𝘆

Do you know someone who goes above and beyond in the ? Or could you be a future award winner?

We at British APCO are proud to continue sponsoring the Control Room Awards, celebrating the incredible professionals who rely on technology every day to keep our communities safe and supported.

🏆 𝟭𝟮 𝗮𝘄𝗮𝗿𝗱 𝗰𝗮𝘁𝗲𝗴𝗼𝗿𝗶𝗲𝘀 𝗶𝗻𝗰𝗹𝘂𝗱𝗲:
• British APCO Control Room Innovation
• Bravery and Courage
• Community Champion
• Control Room Ambassador
• Call Taker of the Year
• Dispatcher of the Year
• John Gilhooly Award
• Leader of the Year
• Lifetime Achievement
• Services to the Public
• Team of the Year
• Young Achiever of the Year

📅 Key Dates:
• 𝗡𝗼𝗺𝗶𝗻𝗮𝘁𝗶𝗼𝗻𝘀 𝗰𝗹𝗼𝘀𝗲: 𝟭𝟳 𝗠𝗮𝘆 𝟮𝟬𝟮𝟲
• Shortlist announced: 8 June 2026
• Awards evening: 9 July 2026

Don’t miss the chance to recognise the dedication, professionalism, and impact of those working behind the scenes.

👉 𝗦𝘂𝗯𝗺𝗶𝘁 𝘆𝗼𝘂𝗿 𝗻𝗼𝗺𝗶𝗻𝗮𝘁𝗶𝗼𝗻𝘀 𝘁𝗼𝗱𝗮𝘆 and help shine a light on the people making a real difference. https://lnkd.in/dppA9_Nr

𝗥𝗲𝗮𝗱 𝗮𝗯𝗼𝘂𝘁 𝗹𝗮𝘀𝘁 𝘆𝗲𝗮𝗿'𝘀 𝗕𝗿𝗶𝘁𝗶𝘀𝗵 𝗔𝗣𝗖𝗢 𝘄𝗶𝗻𝗻𝗲𝗿: https://lnkd.in/ekfH7MGM

𝗦𝗲𝗲 𝗮𝗹𝗹 𝗼𝗳 𝗹𝗮𝘀𝘁 𝘆𝗲𝗮𝗿'𝘀 𝘄𝗶𝗻𝗻𝗲𝗿𝘀: https://www.facebook.com/controlroomawards

The Control Room Awards celebrate outstanding achievement in emergency and critical control rooms.

12/05/2026

💻 Don’t miss our webinar next Wednesday, May 13 at 1:00 p.m. ET, “Moving Public Safety Communications Forward: A Conversation on Technology, Innovation and What’s Coming Next.” The discussion will highlight next-generation technologies, efforts to strengthen interoperability across agencies and jurisdictions, and how collaboration between policymakers, emergency communications centers and the industry can help move the public safety communications field forward.

Sponsored by Intrado Safety, this webinar is worth 1 CDE and is free for members and $59 for non-members. Register now: https://www.apcointl.org/courses/moving-public-safety-communications-forward-a-conversation-on-technology-innovation-and-whats-coming-next-webinar-80568/

29/04/2026

🚨 Control Room Awards 2026 – Nominations Now Open! 🚨

Do you know someone who goes above and beyond in the control room? Or could you be a future award winner?

We at British APCO are proud to continue sponsoring the Control Room Awards, celebrating the incredible professionals who rely on technology every day to keep our communities safe and supported.

🏆 𝟭𝟮 𝗮𝘄𝗮𝗿𝗱 𝗰𝗮𝘁𝗲𝗴𝗼𝗿𝗶𝗲𝘀 𝗶𝗻𝗰𝗹𝘂𝗱𝗲:

• British APCO Control Room Innovation

• Bravery and Courage

• Community Champion

• Control Room Ambassador

• Call Taker of the Year

• Dispatcher of the Year

• John Gilhooly Award

• Leader of the Year

• Lifetime Achievement

• Services to the Public

• Team of the Year

• Young Achiever of the Year

📅 Key Dates:

• 𝗡𝗼𝗺𝗶𝗻𝗮𝘁𝗶𝗼𝗻𝘀 𝗰𝗹𝗼𝘀𝗲: 𝟭𝟳 𝗠𝗮𝘆 𝟮𝟬𝟮𝟲

• Shortlist announced: 8 June 2026

• Awards evening: July 2026 – full details coming soon

Don’t miss the chance to recognise the dedication, professionalism, and impact of those working behind the scenes.

👉 𝗦𝘂𝗯𝗺𝗶𝘁 𝘆𝗼𝘂𝗿 𝗻𝗼𝗺𝗶𝗻𝗮𝘁𝗶𝗼𝗻𝘀 𝘁𝗼𝗱𝗮𝘆 and help shine a light on the people making a real difference.

Welcome to theControl Room Awards 2026 About the awards We celebrate outstanding achievement, bravery and commitment across the international control room community. Heroes of emergency services control rooms have been honoured for their vital work serving the public during a year unlike any other.N...

22/04/2026

📅𝗢𝘂𝗿 𝗖𝗼𝗿𝗽𝗼𝗿𝗮𝘁𝗲 𝗠𝗲𝗺𝗯𝗲𝗿 𝗙𝗼𝗿𝘂𝗺 𝗿𝗲𝘁𝘂𝗿𝗻𝘀!

• Date: 𝗧𝘂𝗲𝘀𝗱𝗮𝘆, 𝟭𝟵𝘁𝗵 𝗠𝗮𝘆 2026
• 𝗧𝗶𝗺𝗲: 10:00am – 4:00pm
• 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Leonardo Hotel East Midlands Airport https://lnkd.in/e9-AGucy


𝗪𝗛𝗬 𝗔𝗧𝗧𝗘𝗡𝗗
* Join members of the British APCO Board, along with our Events, Journal, and Membership teams.

* Our remit is to support all professionals using or developing Public Safety IT & Communications Technology; connecting all our members for the benefit of our Emergency Services and Public Safety sector.

* This Corporate Members Forum is your chance to discuss and input into British APCO activities for the year ahead, to feedback on your experience so far and, in short, shape our Association for all.

* If you sign-up to attend now, you can suggest specific topics be added to the day’s agenda.

If you haven’t received an invite, please contact us: [email protected]

𝗕𝗲𝗰𝗼𝗺𝗲 𝗮 𝗖𝗼𝗿𝗽𝗼𝗿𝗮𝘁𝗲 𝗠𝗲𝗺𝗯𝗲𝗿: https://www.bapco.org.uk/membership/corporate_membership.aspx

17/04/2026

𝗛𝗼𝗹𝗱 𝘁𝗵𝗲 𝗗𝗮𝘁𝗲!

Our ever-popular 𝗔𝘂𝘁𝘂𝗺𝗻 𝗘𝘃𝗲𝗻𝘁 returns:

📅 𝟭𝟭 – 𝟭𝟮 𝗡𝗼𝘃𝗲𝗺𝗯𝗲𝗿 2026

📍 Royal Armouries Museum, 𝗟𝗲𝗲𝗱𝘀

𝗪𝗵𝗼 𝘀𝗵𝗼𝘂𝗹𝗱 𝗮𝘁𝘁𝗲𝗻𝗱?

- Public safety communications & technology professionals

- Emergency services practitioners

- Control room leaders & operational decision-makers

- Policy, strategy, and digital transformation leads

𝗪𝗵𝘆 𝗮𝘁𝘁𝗲𝗻𝗱?

𝗛𝗲𝗮𝗿 𝗳𝗿𝗼𝗺 𝗹𝗲𝗮𝗱𝗶𝗻𝗴 𝘃𝗼𝗶𝗰𝗲𝘀 shaping the future of public safety

Explore the 𝗹𝗮𝘁𝗲𝘀𝘁 𝗶𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻𝘀 in communications & response technology

Gain 𝗽𝗿𝗮𝗰𝘁𝗶𝗰𝗮𝗹 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀 you can apply in your organisation

Take part in 𝗶𝗻𝘁𝗲𝗿𝗮𝗰𝘁𝗶𝘃𝗲 𝘄𝗼𝗿𝗸𝘀𝗵𝗼𝗽𝘀 𝗮𝗻𝗱 𝗿𝗲𝗮𝗹-𝘄𝗼𝗿𝗹𝗱 𝘀𝗰𝗲𝗻𝗮𝗿𝗶𝗼 𝗱𝗶𝘀𝗰𝘂𝘀𝘀𝗶𝗼𝗻𝘀

Learn from 𝗰𝗮𝘀𝗲 𝘀𝘁𝘂𝗱𝗶𝗲𝘀 tackling frontline challenges

𝗝𝗼𝗶𝗻 𝗲𝘅𝗽𝗲𝗿𝘁 𝗽𝗮𝗻𝗲𝗹𝘀 with senior users and industry partners

See cutting-edge solutions through 𝗹𝗶𝘃𝗲 𝗱𝗲𝗺𝗼𝗻𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻𝘀

Build 𝘃𝗮𝗹𝘂𝗮𝗯𝗹𝗲 𝗰𝗼𝗻𝗻𝗲𝗰𝘁𝗶𝗼𝗻𝘀 𝘄𝗶𝘁𝗵 𝗽𝗲𝗲𝗿𝘀 across the sector

Enjoy 𝗲𝘅𝗰𝗹𝘂𝘀𝗶𝘃𝗲 𝗮𝗰𝗰𝗲𝘀𝘀 to parts of the Royal Armouries

More details coming soon — stay tuned!