03/07/2026
The publication of the Amos Report reinforces a message that many families and professionals have been sharing for years: listening to women, birthing people and families is fundamental to safe, compassionate maternity and neonatal care.
Alongside the Ockenden Review, the report reminds us that hearing experiences isn't enough—we must listen, act and work together to improve services.
At Warrington and Halton Maternity & Neonatal Voices Partnership, this is at the heart of everything we do.
💚 We've recently relaunched our feedback form, making it even easier for families to share their experiences of local maternity and neonatal services, whether positive or where improvements could be made.
💚 We work closely with community organisations, including Parents in Mind, Dads Matter and Supportive Sloths and others, helping us hear from a diverse range of parents and ensuring more voices and lived experiences are represented.
💚 Our relationship with North Cheshire and Mersey NHS Foundation Trust has been built over many years of trust, openness and collaboration. As the Trust's critical friend, we regularly attend meetings where we share the experiences, feedback and priorities of local families to help shape service development and quality improvement. We are proud to work alongside colleagues who genuinely value our role, listen to what families tell us and are committed to acting on feedback. We truly feel listened to, and, most importantly, the voices and experiences of women, birthing people and families are heard, respected and used to influence positive change.
💚 Through our 15 Steps visits, we invite families to join us on walk-arounds of maternity and neonatal environments, giving them the opportunity to share what matters most from a service user's perspective and helping identify opportunities to improve care together.
💚 We also take our conversations into the community by attending events such as Warrington Disability Awareness Day, MELA and Pride, ensuring we hear from people whose voices may not always be represented through traditional engagement.
Every story shared with us helps shape local maternity and neonatal services.
We know that meaningful engagement only works when people feel heard. We are proud of the strong partnership we have developed with North Cheshire and Mersey NHS Foundation Trust, where listening to families is recognised as an essential part of improving safety, experience and outcomes for everyone.
Thank you to everyone who takes the time to share their experience with us. Your voice matters, and together we can continue to improve care for women, birthing people, babies and families across Warrington and Halton.
