28/08/2026
This week, colleagues from across Coastline came together for a successful Neighbourhood Action Day at Roundhouse Way in Helston.
The day was a fantastic example of collaborative working, bringing together teams from Tenancy, Community Investment, Tenancy Sustainment, Income, Services, and the PA to the Deputy CEO, all with a shared goal of supporting customers and improving the local neighbourhood.
Throughout the day, colleagues knocked on every property in the area to speak directly with customers, understand any concerns, and offer support, advice and guidance where needed. The team also helped customers dispose of unwanted household items, resulting in four van loads of items being cleared and helping to create a cleaner environment for everyone.
The event was very well received, and we were delighted to receive the following feedback from one of our customers:
"Could I just say that it was a pleasure meeting you today. It was great to put a face to the name."
"I am thoroughly impressed with what happened today with making the neighbourhood more tidy."