28/10/2026
Through our partnership with SGN, East Kent Mencap is helping people with a learning disability and others who may need extra support to access help with their energy services.
Megan has seen first-hand how the Priority Services Register (PSR) can make a difference. The register helps utility providers identify people who may need extra support, particularly during service disruptions.
Megan said: “It is great that the Priority Services Register unites my suppliers without me having to contact each individually if there is a problem with my water, gas and electric. They will sort it quickly.
“For example, during the recent water shortages over the summer, they delivered bottled water to me, which I wouldn't have been able to carry myself due to the difficulties my chronic illness causes me.”
Would you benefit from energy safety advice? You can book a free 1-to-1 session to find out more about the Priority Services Register and more of the support available. To book a session or find out more, email Leonora at: [email protected]