ADR Mediation & Training CIC

13/06/2023

There's not long to go until this fantastic event in aid of Baby Beat at Preston Golf Club! 🤩🪩

There are just a few remaining team slots available for the golf, and a limited number of tables for the evening do. Plus, there are a couple of great corporate sponsorship opportunities still available – please contact Kim at [email protected] or 07738561952 if you’re interested in sponsorship, or if you’d like to donate any prizes to the raffle on the night!

The funds raised from this glam event are earmarked to go towards the creation of a family room here at Lancashire Teaching Hospitals NHS Foundation Trust, which will be used by families whose baby has additional, complex needs following their birth. It will be a place where families can spend time together privately while their baby is being cared for by our wonderful NICU and Maternity colleagues, rather than on a bustling, busy maternity ward 🧡

Thank you so much to ADR Mediation & Training CIC and Viisi for the wonderful support with this event - the funds raised will help make such a difference for our babies and families 🙏

13/06/2023

Have you booked your table yet?

The work that Baby Beat do is inspiring and so important. We’re proud to be supporting them by putting on this event and we’d love for you to join us on the night.

It promises to be a fun-filled occasion and you will be supporting a fantastic cause.

We're also on the lookout for raffle prizes so if you would like to make a donation that would be gratefully received.

See all the detail below, including how to book, and if you have any questions at all please just get in touch.

28/04/2023

Are you an experienced community and neighbour mediator?

We would love to talk to you.

We’re hiring new mediators in Yorkshire, Manchester, and the North East.

Paid and volunteer opportunities are both available.

You need to be able to manage your own caseload, with the team here at ADR supporting you every step of the way.

We’re a friendly team and we’re passionate about what we do, but we need to add to our numbers to help more of our partners and their tenants!

Contact us at [email protected]
and tell us about yourself. We’d love to hear from you.

25/04/2023

𝐍𝐄𝐖 𝟏-𝐝𝐚𝐲 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐂𝐨𝐮𝐫𝐬𝐞 – 𝐈𝐧𝐭𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐨𝐧 𝐭𝐨 𝐌𝐞𝐝𝐢𝐚𝐭𝐢𝐨𝐧

Monday 12th June 2023, online.

This practical introduction to mediation course is ideal for:

- Individuals or organisations who want to learn more about mediation
- Those considering becoming an accredited mediator

You will learn:

- All about the mediation process
- How mediation works
- About the skills a trained mediator possesses

The purpose of this course is to give you a comprehensive introduction to mediation, it won't give you all the skills you need to become a mediator.

If following this course you want to complete our OCN-accredited Interpersonal Mediation Training – Level 3 to become a qualified mediator we will give you a 10% discount.

To complete this 1-day course it's just £135.00 including VAT. We will also give you a discount for any booking of 3 people or more.

Book your place today using this link: https://www.eventbrite.co.uk/e/introduction-to-mediation-tickets-620147978297 or email [email protected] to find out more about our training courses and to reserve your spot.

21/04/2023

This week Marie Coombes has been busy delivering the first 3 days of our 5-day OCN-accredited Interpersonal Mediation Training Course for Northants Police.

On completion of this course participants get their OCNLR Level 3 Certificate in Mediation Theory and Practice.

This qualification is regulated by Ofqual.

Course content:

• Explore the concept of conflict and contributing factors
• Understand the role of the mediator and the mediation process
• Develop effective skills to deliver in the mediation process
• Understand the transformative approach to mediation

Contact us at [email protected] for more information and to arrange yours!

19/04/2023

Baby Beat is a charity that helps parents when they need it most.

Their inspiring work helps families who have suffered during pregnancy, during birth or after baby has arrived.

To show you how much people have benefitted from the work Baby Beat does, we want to share this story with you.

Also in this piece, find out about our upcoming charity dinner and disco that we’re hosting to raise money for Baby Beat in June to help fund their work:

Baby Beat is a charity that helps parents when they need it most. Their inspiring work helps families who have suffered during pregnancy, during birth or after baby has arrived. To show you how much people have benefitted from the work Baby Beat does, we want to share a story with you. Kirsten Duckw...

18/04/2023

See how it happens in 'real life' with our mock mediation session on Monday 5th June. Find out:

- What happens in a mediation session
- How mediation helps parties reach an agreement
- Why mediation is an effective form of dispute resolution

Are you involved in resolving disputes as part of your role?

Are you interested in understanding how a mediation session works?

Are you interested in becoming a mediator?

If so, don't miss this opportunity to see mediation in action.

We will be doing a workplace mediation case on the day and this will be a great opportunity for you to understand the mediation process and the role of the mediator, regardless of how mediation relates to your role.

We will also be holding a Q&A session at the end so that we can answer any questions you may have.

Join us!

Monday 5th June, 10.30am-12noon via Zoom.

Register your place now here:
https://us06web.zoom.us/webinar/register/WN_iGNGewxDR8OJFWG958nMVg

14/04/2023

We have seen a big rise recently in cases being referred for our Handling Tenant Complaints service.

This involves us working with you and your customer on a complaint raised and helping all parties find the best resolution for moving forward.

The goal is to save you time, hassle and money whilst easing the strain on the tenant involved.

Find out more:

Handling Tenant Complaints: When tenant complaints escalate it can be costly. Our tenant complaint mediation service resolves your outstanding disputes

11/04/2023

Destructive conflict can deeply affect day-to-day lives.

It can damage relationships or stop positive relationships from developing. It can harm how people see themselves and others.

Being amidst a destructive conflict can profoundly affect mental health. Even if the perceived conflict isn't as real as it seems.

Conflict is inevitable. It’s unavoidable. It's how we help people handle it that matters. How we can turn destructive conflicts into constructive ones.

Here we look more at the correlation between conflict and mental health and how conflict coaching can play a vital role in improving the lives of tenants and the efficiency of housing associations.

Conflict is inevitable. It’s unavoidable. No matter what you do, you will find yourself in conflict in life, because we all view the world differently...

03/04/2023

"𝗘𝗻𝗴𝗮𝗴𝗶𝗻𝗴. 𝗘𝗻𝗷𝗼𝘆𝗮𝗯𝗹𝗲. 𝗜𝗻𝘁𝗲𝗿𝗲𝘀𝘁𝗶𝗻𝗴. 𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝘃𝗲. 𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹."

Just a few words that recent participants of our OCN-accredited Interpersonal Mediation Course used to describe their experience.

We’re accredited by OCN London to create and deliver this course and award you with your OCNLR Level 3 Certificate in Mediation Theory and Practice.

This qualification is regulated by Ofqual.

5-day course content:

• Explore the concept of conflict and contributing factors
• Understand the role of the mediator and the mediation process
• Develop effective skills to deliver in the mediation process
• Understand the transformative approach to mediation

We can deliver the course to individuals or to entire teams. Please contact us at [email protected] for more information.

31/03/2023

𝗧𝗮𝗰𝗸𝗹𝗶𝗻𝗴 𝗟𝗼𝘄-𝗟𝗲𝘃𝗲𝗹 𝗡𝗲𝗶𝗴𝗵𝗯𝗼𝘂𝗿 𝗗𝗶𝘀𝗽𝘂𝘁𝗲𝘀 𝗪𝗶𝘁𝗵 𝗠𝗲𝗱𝗶𝗮𝘁𝗶𝗼𝗻

Minor disputes can take up a lot of time and lead to bigger problems for housing associations. It’s important to resolve them as quickly and effectively as you can.

Low-level neighbour disputes is a term we use to cover the less serious cases. Situations like:

• Neighbourhood friends falling out
• Disputes over communal areas
• Noise
• Boundaries
• Parking
• Differences in lifestyles or expectations
• Cultural differences
• Tenants just not liking each other

If you can deploy mediation early and effectively, it's more than likely going to be effective in nipping things in the bud.

Often these disputes simply come down to misunderstandings, so the key to success is getting each party to explain their side of things and understand each other's viewpoint.

In this piece we look at this is more detail. If you want to know more about how our mediation services can help, get in touch!

Low-level disputes can take up a lot of time and lead to bigger problems for housing associations. It’s important to resolve them quickly and effectively