07/10/2026
Tpas welcomes the Regulator of Social Housing’s More and Better Social Homes discussion paper and the opportunity to help shape the future of regulation.
Our response supports the ambition to increase social housing supply, alongside investment in existing homes, service quality and meaningful tenant influence.
Our key points are:
• Tenant insight should inform economic regulation. Residents’ experiences can strengthen decisions about investment, development, mergers and organisational change.
• New supply and existing homes should be considered together. Sustainable growth should support landlords’ ability to maintain safe, decent homes and deliver reliable services.
• Regulation should consider shared sector pressures. Bringing financial and consumer evidence together can help identify emerging risks and support earlier action.
• Value for money should reflect quality and outcomes. Cost, accessibility, fairness and tenant experience all contribute to understanding whether services offer good value.
• Local experiences matter. Looking beyond organisation-wide averages can help identify where particular communities or groups of tenants need additional attention.
• Improvement should be demonstrated in practice. Tenant feedback should help establish whether changes are delivering better homes and services.
• Recovery planning should provide clear protections for tenants. Continuity of essential services, timely communication and safeguarding social homes should remain central.
We look forward to contributing to a regulatory framework that supports responsible growth, strengthens accountability and gives current and future tenants meaningful influence over the decisions affecting their homes and communities.
Link in the comments to read the full document
