Nottingham On Call

16/10/2026

"I was amazed that when I went on holiday, and forgot to notify you that I was going away, you contacted me to see if I was ok as I'd taken my pendant with me. That's what I call a good service!"

When we got a notification that this customer's care alarm pendant had moved out of range, our trained call handlers got in touch to make sure they were ok.

Further peace of mind that you don't always need to have pressed your pendant alarm button for help, we'll make contact as soon as we get a notification that might mean something's not quite right.

Could you benefit from that peace of mind? Get in touch today: https://www.nottinghamoncall.com/contact/

14/10/2026

"This [Nottingham on Call] service was activated after I had a fall at home, resulting in a hospital stay. It gives me comfort to know someone is there."

Our brilliant call handlers are available day and night, 365 days a year to provide help whenever you might need it. That's the peace of mind that Nottingham on Call can give you or your family or loved ones.

Get in touch today to enjoy the same level or reassurance that we were able to provide this customer.

https://www.nottinghamoncall.com/contact/

02/10/2026

Another great compliment to end the week - this time for one of our brilliant installation engineers, Jordan.

After completing the installation of a care alarm, the customer got in touch and said:

"I'm extremely happy with my service with Jordan - excellent customer service, very polite, smiling and nothing was too much trouble. He told us in detail how the system works.

"I would definitely recommend the Nottingham on Call service to anyone. Excellent customer service! Thank you, Jordan."

We pride ourselves in excellent customer service at Nottingham on Call. Why not get in touch with us today to see how we can support you to live independently at home for longer?

https://www.nottinghamoncall.com/about-us/

01/10/2026

Today (Thursday 1 October) is International Day of Older People.

The UK's theme for this year is 'What's on your doorstep?' - celebrating the people, places and services that help us stay active in our community.

One of the great things about Nottingham on Call is that we're on your doorstep - based in the heart of Nottingham with a local response service available day or night!

We're proud to celebrate the older people in our communities and the role we're playing to help so many older people to be able to live independently at home and continue living the life they love. 🩷🩵

Read more: https://www.nottinghamoncall.com/latest-news/latest-news/international-day-of-older-people-2026/

30/09/2026

The daughter of one of our customers got in touch recently to thank us for the service we provide:

"I would like to say my most sincere thank you to your team and the service it provides, which is of great quality and reliability.

"I find your call handlers most courteous and professional. I have recommended your service to my friends during conversations regarding caring for elderly parents, and I will continue to do so as I have been impressed by your service. I felt listened to, and understood."

We 💙 getting great feedback like this - knowing we're making a real difference to the lives of our customers.

Are you happy with our service? If you are, we'd love you to leave us a Google Review to help others find out about our service and how we can support even more residents to live independent lives.

Just search Nottingham on Call on Google or Google Maps and click on 'Write a review'.

28/09/2026

When somebody is referred to us, our priority is to make sure the right support is in place to support them to live independently at home.

When the referral is for someone about to be discharged from hospital, responding quickly while at the same time understanding their needs is of the upmost importance.

Read our latest case study to see how we did just that: https://www.nottinghamoncall.com/latest-news/latest-news/case-study-helping-our-customer-return-home-safely-after-hospital-discharge/

23/09/2026

One of the things that makes us different to other providers is that our specially trained staff will always look beyond an initial referral to understand an individual’s needs and circumstances and how best we can help.

Read our latest case study that shows how an initial referral for a care alarm became, through talking to the referred resident's daughter and understanding her needs, a combination of equipment to help keep her safer and more independent at home.

https://www.nottinghamoncall.com/latest-news/latest-news/case-study-how-the-right-equipment-helped-keep-our-customer-safe/

21/09/2026

Today (Monday 21 September) is World Alzheimer's Day - a day when people come together to raise awareness of Alzheimer's disease and dementia, challenge stigma and highlight the importance of research, diagnosis, treatment and support.

At Nottingham on Call we support many customers living with Alzheimer's and other forms of dementia through a range of different equipment. If you or a loved one would benefit from this support, please get in touch.

Find out more: https://www.nottinghamoncall.com/latest-news/latest-news/world-alzheimers-day-2026/

07/09/2026

💥Scam alert💥

One of our customers got in touch today to let us know they received a call claiming to be from Nottingham on Call.

The man the customer spoke to said that they could post equipment out to them. Thankfully the customer knew something wasn't right as they already have our service - but please be vigilant.

If you receive a phone call from someone claiming to be from Nottingham On Call and they ask for bank details, or payments for services or if something just doesn't feel right, put the phone down immediately and call us on 0115 746 9777 to let us know.

Thank you.

22/06/2026

An amber Heat Health Alert is now in place across much of the country.

With high temperatures building throughout the week, red Heat Health Alerts will also be in place for some over the coming days.

Please take extra care in the hot weather by:
🫗Drinking plenty of fluids
🌞Keeping out of the sun between 11am and 3pm if at all possible
👒Wearing a sun hat, loose cool fitting clothes and wear sunscreen when you are outside
🪟Keep curtains, blinds and windows closed in the daytime - open them in the evenings to let cooler air to circulate
👴🏼Check on older and more vulnerable friends, family or neighbours who can be more at risk in the heat.

There's lots of useful tips on staying safe in the heat and looking after others on the Met Office website:

When there is an extreme heat warning in place, here are 4 tips for staying safe in extreme heat.