Independence Matters

Independence Matters From daytime support at our community hubs to supported living and replacement care, our aim is the same, to enable you to ‘live the life you choose’.

A social enterprise, covering the whole of Norfolk, we provide a wide range of support services for adults with learning disabilities and complex needs, and those living with dementia. Covering the whole of Norfolk, we provide a wide range of support services for adults with learning disabilities and complex needs, young people in transition and those living with dementia. We support you to live a

t the heart of your community with the level of independence that works for you and your family carers. Independence Matters is a social enterprise business and not-for-profit Community Interest Company (CIC).

CaretakerGreat Yarmouth, Norfolk, England£13.21 - 13.21 per hour + Full Traininghttps://careers.independencematters.org....
26/08/2026

Caretaker
Great Yarmouth, Norfolk, England
£13.21 - 13.21 per hour + Full Training
https://careers.independencematters.org.uk/independencematters/job/?a= 546E0AFE5.0

Caretaker

Location: Great Yarmouth Community Hub

Salary/Hourly rate: £13.21 per hour

Contract type: Permanent, Full-Time, 37 Hours per week

We are Independence Matters, a provider of adult care services in Norfolk.

Our Great Yarmouth Community Hub is looking for a Caretaker to help ensure that the premises and grounds are maintained and secure in accordance with our policies and procedures.

The role involves working weekdays, with some flexibility that could include the occasional weekend.

You will need to be comfortable working independently, using your own initiative and being responsible for monitoring and recording checks that relate to fire safety and legionella. Full training will be provided.

A knowledge of Health and Safety and an ability to undertake simple DIY repairs is preferable.

We recruit on values and train on skills. We use a values-based safer recruitment process. We respect diversity and welcome your application.

What We Offer:

* Competitive pay & great rewards
* Generous leave: 20 days rising to 25 (pro rata for part-time)
* Training & development with recognised qualifications
* Ongoing support : 24/7 counselling services, health & wellbeing benefits
* Exclusive perks : Blue Light Card, discounts, and more
* Occupational sick pay from day one
* Free parking & discounted travel

If you have a disability or any specific requirements that may require reasonable adjustments for you to attend an interview, we would be happy to accommodate!

This role is subject to a Basic DBS and relevant compliance checks. It is essential that the role holder has a full UK driving licence and full business insurance to use their vehicle for work.

Independence Matters does not offer sponsorship opportunities.

https://careers.independencematters.org.uk/independencematters/job/?a= 546E0AFE5.0

Caretaker Location:          Great Yarmouth Community Hub Salary/Hourly rate:    £13.21 per hour Contract type:            Permanent, Full-Time, 37 Hours per week We are Independence Matters, a provider of adu...

Support WorkerKing's Lynn, Norfolk, England£13.21 - 13.21 per hour + Full Traininghttps://careers.independencematters.or...
24/08/2026

Support Worker
King's Lynn, Norfolk, England
£13.21 - 13.21 per hour + Full Training
https://careers.independencematters.org.uk/independencematters/job/?a= 746DBE437.0

Join Our Team!

Support Worker Opportunities at King's Lynn Supported Living.

Become part of a team that makes a difference!

We're looking for Part-Time Support Workers to join our King's Lynn Supported Living service . Our service provides support to customers with learning and physical disabilities within their own homes. Our customers have their own tenancies in which we support them with independent living skills and provide person-centred support for physical, emotional, and mental wellbeing. If you're proactive, compassionate, and thrive in a team environment, we'd love to hear from you!

No experience? No problem! We'll provide full training to help you succeed.

What You'll Do:

* Support personal goals - Help individuals achieve independence and life goals.
* Assist with daily living - Provide support with personal care, meals, and household tasks.
* Encourage physical and emotional health - Promote well-being through tailored activities.
* Encourage social connections - Build and maintain positive relationships within the community.
* Ensure a safe, supportive environment - Provide consistent care through a flexible rota

What We Offer:

* Competitive pay & great rewards
* Generous leave: 20 days rising to 25 (pro rata for part-time)
* Training & development with recognised qualifications
* Ongoing support : 24/7 counselling services, health & wellbeing benefits
* Exclusive perks : Blue Light Card, discounts, and more
* Occupational sick pay from day one
* Free parking & discounted travel

If you're passionate about empowering others and want to make a positive impact, apply today and join our mission to help individuals lead independent lives.

This role is subject to an appropriate level DBS and recruitment compliance checks.

Independence Matters does not offer sponsorship opportunities.

Ready to make a difference? Apply now!

https://careers.independencematters.org.uk/independencematters/job/?a= 746DBE437.0

Join Our Team! Support Worker Opportunities  at King's Lynn Supported Living. Become part of a team that makes a difference! We’re looking for  Part-Time Support Workers  to join our King's Lynn  Supported Living service . Our service provides support to customers with lear...

Service ManagerGreat Yarmouth, Norfolk, England£40,766.50 - 40,766.50 per yearhttps://careers.independencematters.org.uk...
18/08/2026

Service Manager
Great Yarmouth, Norfolk, England
£40,766.50 - 40,766.50 per year
https://careers.independencematters.org.uk/independencematters/job/?a= 046CDB270.0

Service Manager

Location: PAS East - Great Yarmouth Community Hub

Salary/Contract: £40,766.50 per annum, Full-Time 37 hours per week, Permanent

Do you thrive in a changing environment and get a buzz from embracing new ways of working?

Can you engage and motivate colleagues to consistently delight our customers?

Would you like to join an amazing company that puts each and every individual at the centre of its business?

Independence Matters provide support opportunities for adults with learning disabilities, young people in transition and those living with dementia across the whole of Norfolk. Our mission is to empower individuals, their families, and carers, to live the lives they choose and remain independent.

As a Service Manager you will be responsible to lead the delivery of outstanding services and lead a direct team to deliver community-based support.

In addition to the above you will ensure new business is integrated and new processes are embedded into operations and all Governance monitoring, reporting and actions are completed as required.

For further information please visit our website to view the Job Description.

What We Offer:

* Competitive pay & great rewards
* Generous leave: 20 days rising to 25 (pro rata for part-time)
* Training & development with recognised qualifications
* Ongoing support : 24/7 counselling services, health & wellbeing benefits
* Exclusive perks : Blue Light Card, discounts, and more
* Occupational sick pay from day one
* Free parking & discounted travel

You will need:

* Proven experience as a Manager within the social care sector
* An excellent understanding of the customer and demonstrable experience of developing and delivery services that are customer focused.
* Hold/Working Towards a Level 5 leadership/management qualification or equivalent.
* A range of ICT skills, including Microsoft Office, and an appetite to embrace the digitalisation agenda
* Experience as a motivational and inspiring people manager
* Excellent communication skills

Other requirements:

* An Enhanced DBS check with Children and Adults barring is required for this role
* Essential the applicant holds a Full UK driving licence and use of a vehicle with business insurance
* To undertake designated out of hours, on-call duties for advice and guidance

We are proud of our commitment to our Disability Confident Award.

If you have a disability or any specific requirements that may require reasonable adjustments for you to attend an interview, we would be happy to accommodate.

Independence Matters does not offer sponsorship opportunities.

Interview Dates: 2 nd & 3 rd September

https://careers.independencematters.org.uk/independencematters/job/?a= 046CDB270.0

Service Manager Location:  PAS East – Great Yarmouth Community Hub Salary/Contract:  £40,766.50 per annum, Full-Time 37 hours per week, Permanent Do you thrive in a changing environment and get a buzz from embracing new ways of working? Can you engage and motivate colleagues to...

Service ManagerGreat Yarmouth, Norfolk, England£40,766.50 - 40,766.50 per yearhttps://careers.independencematters.org.uk...
18/08/2026

Service Manager
Great Yarmouth, Norfolk, England
£40,766.50 - 40,766.50 per year
https://careers.independencematters.org.uk/independencematters/job/?a= 746CDA197.0

Service Manager

Location: PAS East - Great Yarmouth Community Hub

Salary/Contract: £40,766.50 per annum, Full-Time 37 hours per week, Permanent

Do you thrive in a changing environment and get a buzz from embracing new ways of working?

Can you engage and motivate colleagues to consistently delight our customers?

Would you like to join an amazing company that puts each and every individual at the centre of its business?

Independence Matters provide support opportunities for adults with learning disabilities, young people in transition and those living with dementia across the whole of Norfolk. Our mission is to empower individuals, their families, and carers, to live the lives they choose and remain independent.

As a Service Manager you will be responsible to lead the delivery of outstanding services and lead a direct team to deliver community-based support.

In addition to the above you will ensure new business is integrated and new processes are embedded into operations and all Governance monitoring, reporting and actions are completed as required.

For further information please visit our website to view the Job Description.

What We Offer:

* Competitive pay & great rewards
* Generous leave: 20 days rising to 25 (pro rata for part-time)
* Training & development with recognised qualifications
* Ongoing support : 24/7 counselling services, health & wellbeing benefits
* Exclusive perks : Blue Light Card, discounts, and more
* Occupational sick pay from day one
* Free parking & discounted travel

You will need:

* Proven experience as a Manager within the social care sector
* An excellent understanding of the customer and demonstrable experience of developing and delivery services that are customer focused.
* Hold/Working Towards a Level 5 leadership/management qualification or equivalent.
* A range of ICT skills, including Microsoft Office, and an appetite to embrace the digitalisation agenda
* Experience as a motivational and inspiring people manager
* Excellent communication skills

Other requirements:

* An Enhanced DBS check with Children and Adults barring is required for this role
* Essential the applicant holds a Full UK driving licence and use of a vehicle with business insurance
* To undertake designated out of hours, on-call duties for advice and guidance

We are proud of our commitment to our Disability Confident Award.

If you have a disability or any specific requirements that may require reasonable adjustments for you to attend an interview, we would be happy to accommodate.

Independence Matters does not offer sponsorship opportunities.

Closing Date: 1 st September 2026

Interview Dates: 9th & 10th September 2026

https://careers.independencematters.org.uk/independencematters/job/?a= 746CDA197.0

Service Manager Location:  PAS East – Great Yarmouth Community Hub Salary/Contract:  £40,766.50 per annum, Full-Time 37 hours per week, Permanent Do you thrive in a changing environment and get a buzz from embracing new ways of working? Can you engage and motivate colleagues to...

Support WorkerAttleborough, Norfolk, England£13.21 - 13.21 per hour + Full Traininghttps://careers.independencematters.o...
13/08/2026

Support Worker
Attleborough, Norfolk, England
£13.21 - 13.21 per hour + Full Training
https://careers.independencematters.org.uk/independencematters/job/?a= 446C5AC64.0

Join Our Team!

Support Worker Opportunities at Attleborough Community Hub.

Become part of a team that makes a difference!

We are looking for a Part-Time Support Worker to join Attleborough Community Hub. Our service offers day service and vital support for individuals with learning disabilities. If you're proactive, compassionate, and thrive in a team environment, we'd love to hear from you!

No experience? No problem! We'll provide full training to help you succeed.

What You'll Do:

* Support individuals with learning disabilities in achieving their personal goals
* Facilitate participation in creative sessions and activities
* Assist with developing and maintaining independent living skills
* Encourage and promote the development of positive relationships
* Work a flexible rota

What We Offer:

* Competitive pay & great rewards
* Generous leave: 20 days rising to 25 (pro rata for part-time)
* Training & development with recognised qualifications
* Ongoing support: 24/7 counselling services, health & wellbeing benefits
* Exclusive perks: Blue Light Card, discounts, and more
* Occupational sick pay from day one
* Free parking & discounted travel

If you're passionate about empowering others and want to make a positive impact, apply today and join our mission to help individuals lead independent lives.

This role is subject to an appropriate level DBS and recruitment compliance checks.

Independence Matters does not offer sponsorship opportunities.

Ready to make a difference? Apply now!

https://careers.independencematters.org.uk/independencematters/job/?a= 446C5AC64.0

Join Our Team! Support Worker Opportunities  at Attleborough  Community Hub. Become part of a team that makes a difference! We are looking for a  Part-Time Support Worker  to join Attleborough Community Hub. Our service offers day service and vital support for individuals with le...

Service ManagerGreat Yarmouth, Norfolk, England£40,766.50 - 40,766.50 per yearhttps://careers.independencematters.org.uk...
13/08/2026

Service Manager
Great Yarmouth, Norfolk, England
£40,766.50 - 40,766.50 per year
https://careers.independencematters.org.uk/independencematters/job/?a= 646C480C6.0

Service Manager

Location: PAS East - Great Yarmouth Community Hub

Salary/Contract: £40,766.50 per annum, Full-Time 37 hours per week, Permanent

Do you thrive in a changing environment and get a buzz from embracing new ways of working?

Can you engage and motivate colleagues to consistently delight our customers?

Would you like to join an amazing company that puts each and every individual at the centre of its business?

Independence Matters provide support opportunities for adults with learning disabilities, young people in transition and those living with dementia across the whole of Norfolk. Our mission is to empower individuals, their families, and carers, to live the lives they choose and remain independent.

As a Service Manager you will be responsible to lead the delivery of outstanding services and lead a direct team to deliver community-based support.

In addition to the above you will ensure new business is integrated and new processes are embedded into operations and all Governance monitoring, reporting and actions are completed as required.

For further information please visit our website to view the Job Description.

What We Offer:

* Competitive pay & great rewards
* Generous leave: 20 days rising to 25 (pro rata for part-time)
* Training & development with recognised qualifications
* Ongoing support : 24/7 counselling services, health & wellbeing benefits
* Exclusive perks : Blue Light Card, discounts, and more
* Occupational sick pay from day one
* Free parking & discounted travel

You will need:

* Proven experience as a Manager within the social care sector
* An excellent understanding of the customer and demonstrable experience of developing and delivery services that are customer focused.
* Hold/Working Towards a Level 5 leadership/management qualification or equivalent.
* A range of ICT skills, including Microsoft Office, and an appetite to embrace the digitalisation agenda
* Experience as a motivational and inspiring people manager
* Excellent communication skills

Other requirements:

* An Enhanced DBS check with Children and Adults barring is required for this role
* Essential the applicant holds a Full UK driving licence and use of a vehicle with business insurance
* To undertake designated out of hours, on-call duties for advice and guidance

We are proud of our commitment to our Disability Confident Award.

If you have a disability or any specific requirements that may require reasonable adjustments for you to attend an interview, we would be happy to accommodate.

Independence Matters does not offer sponsorship opportunities.

Closing Date: 1 st September 2026

Interview Date: 9 th September 2026

https://careers.independencematters.org.uk/independencematters/job/?a= 646C480C6.0

Service Manager Location:  PAS East – Great Yarmouth Community Hub Salary/Contract:  £40,766.50 per annum, Full-Time 37 hours per week, Permanent Do you thrive in a changing environment and get a buzz from embracing new ways of working? Can you engage and motivate colleagues to...

Team ManagerNorfolk, England£31,218.03 - 31,218.03 per yearhttps://careers.independencematters.org.uk/independencematter...
11/08/2026

Team Manager
Norfolk, England
£31,218.03 - 31,218.03 per year
https://careers.independencematters.org.uk/independencematters/job/?a= 746BE0C27.0

Team Manager

Position: Team Manager, Full-Time, 37 hours per week

Location: Gt Yarmouth Hub

Are you passionate about making a difference? We are looking for an experienced Team Manager to join our dynamic team at our Gt Yarmouth Community Hub for adults with learning and physical disabilities. T his is an exciting opportunity to lead a dedicated team and support individuals to live their lives to the fullest!

Key Responsibilities:

* Lead, motivate, and support a team of staff to deliver outstanding care
* Oversee daily operations, ensuring high-quality service delivery
* Promote a positive, inclusive environment that supports individual choice and independence
* Collaborate with families, external agencies, and healthcare professionals
* Manage team schedules and provide hands-on support as needed

A full list of key responsibilities are outlined in the job description, please visit our website to view the Job Description.

What We're Looking For:

* Proven leadership experience in a care or support setting
* Strong communication and organisational skills
* A genuine passion for empowering individuals with learning and physical disabilities
* Ability to manage challenging situations with empathy and professionalism
* A commitment to ongoing professional development

Benefits:

* Competitive pay & great rewards
* Generous leave : 20 days rising to 25 (pro rata for part-time)
* Training & development with recognized qualifications
* Ongoing support : 24/7 counselling services, health & wellbeing benefits
* Exclusive perks : Blue Light Card, discounts, and more
* Occupational sick pay from day one
* Free parking & discounted travel

If you are ready to lead a team that transforms lives and create a positive impact in the community, we'd love to hear from you!

This role is subject to an appropriate level DBS and recruitment compliance checks. It is essential that the role holder has a full UK driving licence and full business insurance to use their vehicle for work .

Independence Matters does not offer sponsorship opportunities.

Apply Now and take the next step in your career.

https://careers.independencematters.org.uk/independencematters/job/?a= 746BE0C27.0

Team Manager Position:   Team Manager, Full-Time, 37 hours per week Location:  Gt Yarmouth Hub Are you passionate about making a difference? We are looking for an experienced  Team Manager  to join our dynamic team at our Gt Yarmouth  Community Hub  for adults with lear...

Independence Matters is proud supporter of the local economy. As a group we employ over 700 people from across Norfolk a...
10/08/2026

Independence Matters is proud supporter of the local economy. As a group we employ over 700 people from across Norfolk and neighbouring counties.

Not only do we employ locally, we look after our employees with a range of benefits that include an online GP service, 24/7 counselling line, and a wide range of lifestyle savings and discounts which we keep under review and look to maximise when we can.

Our colleagues make a positive impact on the lives of the customers we support every day, and ensuring they feel supported and appreciated is incredibly important to us 🙌.

https://www.independencematters.org.uk/assets/Documents/Independence-Matters-Impact-Report-2026.pdf

Team ManagerNorfolk, England£31,218.03 - 31,218.03 per yearhttps://careers.independencematters.org.uk/independencematter...
10/08/2026

Team Manager
Norfolk, England
£31,218.03 - 31,218.03 per year
https://careers.independencematters.org.uk/independencematters/job/?a= 146BAE161.0

Team Manager

Position: Team Manager, Full-Time, 37 hours per week

Location: Gt Yarmouth Hub

Are you passionate about making a difference? We are looking for an experienced Team Manager to join our dynamic team at our Gt Yarmouth Community Hub for adults with learning and physical disabilities. T his is an exciting opportunity to lead a dedicated team and support individuals to live their lives to the fullest!

Key Responsibilities:

* Lead, motivate, and support a team of staff to deliver outstanding care
* Oversee daily operations, ensuring high-quality service delivery
* Promote a positive, inclusive environment that supports individual choice and independence
* Collaborate with families, external agencies, and healthcare professionals
* Manage team schedules and provide hands-on support as needed

A full list of key responsibilities are outlined in the job description, please visit our website to view the Job Description.

What We're Looking For:

* Proven leadership experience in a care or support setting
* Strong communication and organisational skills
* A genuine passion for empowering individuals with learning and physical disabilities
* Ability to manage challenging situations with empathy and professionalism
* A commitment to ongoing professional development

Benefits:

* Competitive pay & great rewards
* Generous leave : 20 days rising to 25 (pro rata for part-time)
* Training & development with recognized qualifications
* Ongoing support : 24/7 counselling services, health & wellbeing benefits
* Exclusive perks : Blue Light Card, discounts, and more
* Occupational sick pay from day one
* Free parking & discounted travel

If you are ready to lead a team that transforms lives and create a positive impact in the community, we'd love to hear from you!

This role is subject to an appropriate level DBS and recruitment compliance checks. It is essential that the role holder has a full UK driving licence and full business insurance to use their vehicle for work .

Independence Matters does not offer sponsorship opportunities.

Apply Now and take the next step in your career.

https://careers.independencematters.org.uk/independencematters/job/?a= 146BAE161.0

Team Manager Position:   Team Manager, Full-Time, 37 hours per week Location:  Gt Yarmouth Hub Are you passionate about making a difference? We are looking for an experienced  Team Manager  to join our dynamic team at our Gt Yarmouth  Community Hub  for adults with lear...

Support WorkerKing's Lynn, Norfolk, England£13.21 - 13.21 per hour + Full Traininghttps://careers.independencematters.or...
10/08/2026

Support Worker
King's Lynn, Norfolk, England
£13.21 - 13.21 per hour + Full Training
https://careers.independencematters.org.uk/independencematters/job/?a= 446BA2944.0

Join Our Team!

Support Worker Opportunities at our Faro Lodge Respite Service

Become part of a team that makes a difference!

We're looking for Part Time Support Workers to join our Faro Lodge Respite Service . Our service provides respite for customers and their families through short/planned breaks and crisis and emergency support. You will work with our customers to help them live the life they choose, develop positive relationships and support with independent living skills.

The role requires working on a rota that may include early and late shifts, with a range of different shift patterns available, you will work on a rota that will include shifts throughout the week and weekends.

If you're proactive, compassionate, and have a strong sense of purpose, we'd love to hear from you!

No experience? No problem! We'll provide full training to help you succeed.

What You'll Do

* Support personal goals - Help individuals achieve independence and life goals.
* Assist with daily living - Provide support with personal care, meals, and household tasks.
* Encourage physical and emotional health - Promote well-being through planned activities.
* Encourage social connections - Build and maintain positive relationships within the community.
* Ensure a safe, supportive environmen t - Provide consistent care through a flexible rota

What We Offer:

* Competitive pay & great rewards
* Generous leave: 20 days rising to 25 (pro rata for part-time)
* Training & development with recognised qualifications
* Ongoing support : 24/7 counselling services, health & wellbeing benefits
* Exclusive perks : Blue Light Card, discounts, and more
* Occupational sick pay from day one
* Free parking & discounted travel

If you're passionate about empowering others and want to make a positive impact, apply today and join our mission to help individuals lead independent lives.

This role is subject to an appropriate level DBS and recruitment compliance checks.

Independence Matters does not offer sponsorship opportunities.

Ready to make a difference? Apply now!

https://careers.independencematters.org.uk/independencematters/job/?a= 446BA2944.0

Join Our Team! Support Worker Opportunities  at our Faro Lodge Respite Service Become part of a team that makes a difference! We’re looking for Part Time   Support Workers  to join our Faro   Lodge Respite Service . Our service provides respite for customers and t...

Address

Joseph King House, Abbey Farm Commercial Park, Horsham Street Faith
Norwich
NR103JU

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