Independence Matters

08/06/2026

Support Worker
Sprowston, Norfolk, England
,
https://careers.independencematters.org.uk/independencematters/job/?a= 24614C522.0

Join Our Team!

Support Worker Opportunities at Sprowston Community Hub.

Become part of a team that makes a difference!

We are looking for Full Time Support Workers to join Sprowston Community Hub. Our service offers day service and vital support for individuals with learning disabilities. If you're proactive, compassionate, and thrive in a team environment, we'd love to hear from you!

No experience? No problem! We'll provide full training to help you succeed.

What You'll Do:

* Support individuals with learning disabilities in achieving their personal goals
* Facilitate participation in creative sessions and activities
* Assist with developing and maintaining independent living skills
* Encourage and promote the development of positive relationships
* Work a flexible rota

What We Offer:

* Competitive pay & great rewards
* Generous leave: 20 days rising to 25 (pro rata for part-time)
* Training & development with recognised qualifications
* Ongoing support: 24/7 counselling services, health & wellbeing benefits
* Exclusive perks: Blue Light Card, discounts, and more
* Occupational sick pay from day one
* Free parking & discounted travel

If you're passionate about empowering others and want to make a positive impact, apply today and join our mission to help individuals lead independent lives.

This role is subject to an appropriate level DBS and recruitment compliance checks.

Independence Matters does not offer sponsorship opportunities.

Ready to make a difference? Apply now!

https://careers.independencematters.org.uk/independencematters/job/?a= 24614C522.0

Join Our Team! Support Worker Opportunities at Sprowston Community Hub. Become part of a team that makes a difference! We are looking for Full Time Support Workers to join Sprowston Community Hub. Our service offers day service and vital support for individuals with learning disabilities. If yo...

08/06/2026

Registered Service Manager
Norwich, Norfolk, England
£40,766.50 - 40,766.50 per year
https://careers.independencematters.org.uk/independencematters/job/?a= 94614AC49.0

Registered Service Manager - Respite Services (Peripatetic/Multi-site)

Location: Church Green Lodge Norwich with travel across services as required

Salary/Contract: £40,766.50 per annum, Full-Time 37 hours per week, Permanent

About the Role

Are you an experienced social care leader who is passionate about delivering high-quality, person-centred care?

We are seeking a committed and capable Registered Service Manager to work flexibly across service locations to provide leadership cover, support service continuity, and respond to operational needs in our respites service, providing short-term support to individuals with learning disabilities, physical disabilities, and complex needs.
This is a key leadership role where you will ensure the safe, effective, and responsive delivery of care, supporting individuals and their families by providing meaningful, high-quality short breaks that promote wellbeing, independence, and choice.

You will be responsible for ensuring the service operates in line with all regulatory requirements, embedding best practice, and leading a positive and inclusive team culture.

About Our Service

Our respite service provides planned short breaks within a safe, welcoming and supportive environment. We work closely with individuals, families, and professionals to ensure each stay is tailored, enabling people to maintain independence while giving carers valuable time to rest and recharge.

Key Responsibilities

* Provide strong, visible leadership to a dedicated team

* Ensure full compliance with CQC regulations and organisational policies
* Deliver high-quality, person-centred support that reflects individual preferences and needs
* Oversee care planning, risk management, and safeguarding practices
* Manage staffing, recruitment, performance, and development
* Maintain effective partnership working with families, commissioners, and external professionals
* Drive continuous improvement, quality assurance, and service development
* Ensure governance, reporting, and operational processes are consistently completed

About You

* Proven experience in a management role within adult social care
* Strong understanding of CQC requirements and regulatory frameworks
* Experience delivering or overseeing respite or residential care services (desirable)
* Level 5 Diploma in Leadership for Health and Social Care (or working towards)
* A confident and motivating leader with excellent people management skills
* Strong communication and organisational abilities
* A proactive approach with a commitment to high standards of care

Additional Requirements

* Enhanced DBS check with Adults' Barred List
* Full UK driving licence and access to a vehicle for business use
* Participation in on-call rota to provide out-of-hours support

What We Offer

* Competitive salary and benefits package
* Generous annual leave entitlement
* Ongoing training and development, including recognised qualifications
* Access to employee wellbeing support, including counselling services and online GP.

* Discounts and access to Blue Light Card
* Occupational sick pay from day one
* Free parking

We are proud of our commitment to creating an inclusive workplace where everyone can thrive. If you require any reasonable adjustments at any stage of the recruitment process, or once in post, please let us know as we are committed to working with you to understand and support your needs.

Independence Matters does not offer sponsorship opportunities.

Closing Date: Sunday 21 June 2026

https://careers.independencematters.org.uk/independencematters/job/?a= 94614AC49.0

Registered Service Manager – Respite Services (Peripatetic/Multi-site)   Location: Church Green Lodge Norwich with travel across services as required    Salary/Contract: £40,766.50 per annum, Full-Time 37 hours per week, Permanent   About the Role Are you an experienc...

08/06/2026

Registered Service Manager
King's Lynn, Norfolk, England
£40,766.50 - 40,766.50 per year
https://careers.independencematters.org.uk/independencematters/job/?a= 64614A0A6.0

Registered Service Manager

Registered Service Manager - Respite Services

Location: Faro Lodge, King's Lynn

Salary/Contract: £40,766.50 per annum, Full-Time 37 hours per week, Permanent

About the Role

Are you an experienced social care leader who is passionate about delivering high-quality, person-centred care?

We are seeking a committed and capable Registered Service Manager to work flexibly across service locations to provide leadership cover, support service continuity, and respond to operational needs in our respites service, providing short-term support to individuals with learning disabilities, physical disabilities, and complex needs.
This is a key leadership role where you will ensure the safe, effective, and responsive delivery of care, supporting individuals and their families by providing meaningful, high-quality short breaks that promote wellbeing, independence, and choice.

You will be responsible for ensuring the service operates in line with all regulatory requirements, embedding best practice, and leading a positive and inclusive team culture.

About Our Service

Our respite service provides planned short breaks within a safe, welcoming and supportive environment. We work closely with individuals, families, and professionals to ensure each stay is tailored, enabling people to maintain independence while giving carers valuable time to rest and recharge.

Key Responsibilities

* Provide strong, visible leadership to a dedicated team

* Ensure full compliance with CQC regulations and organisational policies
* Deliver high-quality, person-centred support that reflects individual preferences and needs
* Oversee care planning, risk management, and safeguarding practices
* Manage staffing, recruitment, performance, and development
* Maintain effective partnership working with families, commissioners, and external professionals
* Drive continuous improvement, quality assurance, and service development
* Ensure governance, reporting, and operational processes are consistently completed

About You

* Proven experience in a management role within adult social care
* Strong understanding of CQC requirements and regulatory frameworks
* Experience delivering or overseeing respite or residential care services (desirable)
* Level 5 Diploma in Leadership for Health and Social Care (or working towards)
* A confident and motivating leader with excellent people management skills
* Strong communication and organisational abilities
* A proactive approach with a commitment to high standards of care

Additional Requirements

* Enhanced DBS check with Adults' Barred List
* Full UK driving licence and access to a vehicle for business use
* Participation in on-call rota to provide out-of-hours support

What We Offer

* Competitive salary and benefits package
* Generous annual leave entitlement
* Ongoing training and development, including recognised qualifications
* Access to employee wellbeing support, including counselling services and online GP.

* Discounts and access to Blue Light Card
* Occupational sick pay from day one
* Free parking

We are proud of our commitment to creating an inclusive workplace where everyone can thrive. If you require any reasonable adjustments at any stage of the recruitment process, or once in post, please let us know as we are committed to working with you to understand and support your needs.

Independence Matters does not offer sponsorship opportunities.

Closing Date: Sunday 21 June 2026

https://careers.independencematters.org.uk/independencematters/job/?a= 64614A0A6.0

Registered Service Manager Registered Service Manager – Respite Services  Location: Faro Lodge, King's Lynn    Salary/Contract: £40,766.50 per annum, Full-Time 37 hours per week, Permanent   About the Role Are you an experienced social care leader who is passionate ab...

08/06/2026

Senior Factory Operative
Norwich, Norfolk, England
£13.81 - 13.81 per hour
https://careers.independencematters.org.uk/independencematters/job/?a= 946148649.0

Post: Senior Factory Operative

Location: Norwich Norfolk

Norfolk Industries operates a small supportive commercial manufacturing business producing a range of pet bedding products in paper, viscose and fibre.

As part of a small production team, you will be responsible for producing pet bedding products as well as carrying out machinery maintenance following training and other aspects of general factory work. This is role includes key tasks including forklift truck driving, using an industrial bandsaw and acting as a first aider and fire marshal for which full training and support will be given.

During periods of absence, you will ensure that the production continues to be of commercial quality standard and meets delivery timescales, whilst considering the respective skills and abilities of other team members. You will also ensure that all individuals on work placements are effectively supported taking skills and capability into consideration. At all times you will ensure that the Health & Safety for colleagues is monitored and react & report appropriately to any concerns. You will achieve this through acting with integrity; value, respect and promote equality, diversity, dignity and inclusion.

Essential Criteria

Ability to do simple maths (additions and subtraction)

Ability to complete and pass counterbalance fork truck driving course

Ability to complete and pass First Aid at Work qualification and provide first aid cover in the factory

Proven commercial bandsaw experience

Working within a team

Basic product quality control requirements

Ability to learn machinery maintenance on a variety of basic machines

Be physically fit and able to move heavier materials and finished goods around

Self-management and self-motivation skills

Benefits:

* Competitive pay & great rewards
* Generous leave: 20 days rising to 25 (pro rata for part-time)
* Training & development with recognized qualifications
* Ongoing support: 24/7 counselling services, health & wellbeing benefits
* Exclusive perks: Blue Light Card, discounts, and more
* Occupational sick pay from day one
* Free parking & discounted travel

If you are ready to lead a team that transforms lives and create a positive impact in the community, we'd love to hear from you!

This role is subject to an appropriate level DBS and recruitment compliance checks.

Independence Matters does not offer sponsorship opportunities.

Apply Now and take the next step in your career.

https://careers.independencematters.org.uk/independencematters/job/?a= 946148649.0

Post: Senior Factory Operative  Location: Norwich Norfolk  Norfolk Industries operates a small supportive commercial manufacturing business producing a range of pet bedding products in paper, viscose and fibre.  As part of a small production team, you will be responsible for producing...

05/06/2026

At Independence Matters Group it’s a privilege to be able to say we make a difference, every single day, to the lives of individuals across Norfolk and the Waveney Valley.
We put people are at the heart of everything we do, caring is in our DNA, and this shines through in the inspirational, and sometimes deeply moving, stories we share in our 2026 Impact Report.
Take a look here ➡️https://www.independencematters.org.uk/assets/Documents/Independence-Matters-Impact-Report-2026.pdf

04/06/2026

Thank you to everyone who responded to the Norwich foodbank UK appeal run by our Employee Forum during May.
An amazing collective effort from right across our services by colleagues, customers and their families. We were overwhelmed by the generosity of your support and huge thanks go to all those who contributed to this worthy cause 🥰
We chose the foodbank for this appeal as they are a like-minded organisation, putting local people at the heart of what they do. Your donations, along with a cheque from Independence Matters for £100, were presented to them at Dereham Community Hub by Employee Forum members Hollie and Gavin.

02/06/2026

From making your very first slice of cheese on toast to getting on a bus to visit a friend by yourself, those first moments of independence and confidence really matter.
At Independence Matters, we are passionate about supporting people to achieve these everyday milestones. We help individuals build strong life skills, promote independence, support positive wellbeing, and achieve meaningful outcomes — all with plenty of fun, encouragement, and humour along the way.
We’re proud to reflect on the difference these moments make every day. Find out more in our 2026 Impact Report ➡️https://www.independencematters.org.uk/assets/Documents/Independence-Matters-Impact-Report-2026.pdf

01/06/2026

Support Worker
Attleborough, Norfolk, England
£13.21 - 13.21 per hour + Full Trainng
https://careers.independencematters.org.uk/independencematters/job/?a= 8460184C8.0

Join Our Team!

Support Worker Opportunities at Attleborough Community Hub.

Become part of a team that makes a difference!

We are looking for Zero hour Support Workers to join Attleborough Community Hub. Our service offers day service and vital support for individuals with learning disabilities.

If you're proactive, compassionate, and thrive in a team environment, we'd love to hear from you!

No experience? No problem! We'll provide full training to help you succeed.

What You'll Do:

* Support individuals with learning disabilities in achieving their personal goals
* Facilitate participation in creative sessions and activities
* Assist with developing and maintaining independent living skills
* Encourage and promote the development of positive relationships
* Work a flexible rota

What We Offer:

* Competitive pay & great rewards
* Generous leave: 20 days rising to 25 (pro rata for part-time)
* Training & development with recognised qualifications
* Ongoing support: 24/7 counselling services, health & wellbeing benefits
* Exclusive perks: Blue Light Card, discounts, and more
* Occupational sick pay from day one
* Free parking & discounted travel

If you're passionate about empowering others and want to make a positive impact, apply today and join our mission to help individuals lead independent lives.

This role is subject to an appropriate level DBS and recruitment compliance checks.

Independence Matters does not offer sponsorship opportunities.

Ready to make a difference? Apply now!

https://careers.independencematters.org.uk/independencematters/job/?a= 8460184C8.0

Join Our Team! Support Worker Opportunities at Attleborough Community Hub. Become part of a team that makes a difference! We are looking for Zero hour Support Workers to join Attleborough Community Hub. Our service offers day service and vital support for individuals with learnin...

29/05/2026

Team Manager
Norwich, Norfolk, England
£16.71 - 16.71 per hour
https://careers.independencematters.org.uk/independencematters/job/?a= 045FA6500.0

Team Manager

Position: Team Manager, Part-Time

Location: Norwich Dementia Community Hub

Are you passionate about making a difference? We are looking for an experienced Team Manager to join our dynamic team at our Norwich Dementia Community Hub for adults with learning and physical disabilities. This is an exciting opportunity to lead a dedicated team and support individuals to live their lives to the fullest!

Key Responsibilities:

* Lead, motivate, and support a team of staff to deliver outstanding care
* Oversee daily operations, ensuring high-quality service delivery
* Promote a positive, inclusive environment that supports individual choice and independence
* Collaborate with families, external agencies, and healthcare professionals
* Manage team schedules and provide hands-on support as needed

A full list of key responsibilities are outlined in the job description, please visit our website to view the Job Description.

What We're Looking For:

* Proven leadership experience in a care or support setting
* Strong communication and organisational skills
* A genuine passion for empowering individuals with learning and physical disabilities
* Ability to manage challenging situations with empathy and professionalism
* A commitment to ongoing professional development

Benefits:

* Competitive pay & great rewards
* Generous leave : 20 days rising to 25 (pro rata for part-time)
* Training & development with recognized qualifications
* Ongoing support : 24/7 counselling services, health & wellbeing benefits
* Exclusive perks : Blue Light Card, discounts, and more
* Occupational sick pay from day one
* Free parking & discounted travel

If you are ready to lead a team that transforms lives and create a positive impact in the community, we'd love to hear from you!

This role is subject to an appropriate level DBS and recruitment compliance checks.

Independence Matters does not offer sponsorship opportunities.

Apply Now and take the next step in your career.

https://careers.independencematters.org.uk/independencematters/job/?a= 045FA6500.0

Team Manager Position:  Team Manager, Part-Time Location:   Norwich Dementia Community Hub Are you passionate about making a difference? We are looking for an experienced  Team Manager  to join our dynamic team at our  Norwich Dementia Community Hub  for adults with lea...

27/05/2026

Our 2026 Impact Report is full of inspiring examples of how we support individuals to lead more independent and fulfilling lives. Gary’s story highlights the positive outcomes that volunteering at Natural Surroundings has brought to his life - from spending time outdoors (which he loves!) to experiencing the healing power of connecting with nature, and strengthening his social wellbeing through community engagement 🦔🐦‍⬛🌳

You can find more stories like Gary's here ➡️ https://www.independencematters.org.uk/assets/Documents/Independence-Matters-Impact-Report-2026.pdf