02/08/2026
BOARDMASTERS - We're only days away from this year's festival so if you have any queries about all most anything please see below:
With Boardmasters taking place in Newquay over the coming days, we know that Cornwall Councillors, as well as Town and Parish Councils, often receive enquiries from residents and visitors about the event. Whilst Cornwall Council is not responsible for organising the festival, we thought it would be helpful to share some useful contacts and reporting routes to help direct people to the organisation best placed to respond.
Boardmasters / Vision Nine
For enquiries relating to the operation of the festival, including the event itself, camping, ticketing, traffic management plan, lost property, noise associated with the festival and other event-related matters, please contact the organisers directly.
Residents can contact the Boardmasters team by email at [email protected] or by the 24 hours phone line 01637 817444. These communication channels are managed by the Boardmasters Community Liaison Officer and Customer & Community Service team. Further information, including community updates, is available via Boardmasters Community Hub Community News.
Devon and Cornwall Police
Any incidents involving crime, anti-social behaviour or concerns about public safety should be reported to Devon and Cornwall Police.
Call 999 if there is an emergency, a crime is in progress or there is an immediate risk to life.
Call 101 for non-emergency matters, including anti-social behaviour.
Non-emergency incidents can also be reported online via the Devon and Cornwall Police website.
Cornwall Council
Many local service issues can be reported directly to Cornwall Council using our online Report Something pages. These include:
litter and street cleansing
overflowing litter bins
fly-tipping
missed waste and recycling collections
potholes and highways defects
issues with roads
illegally parked vehicles
other environmental and neighbourhood issues.
Using the online reporting forms helps ensure enquiries are sent directly to the appropriate service.
Beach and water safety
Boardmasters attracts thousands of visitors to Cornwall's coastline. We encourage everyone to follow the advice of the RNLI, swim only on lifeguarded beaches and stay between the red and yellow flags.
To support the event, the RNLI will be providing additional lifeguard cover during the festival, including:
two additional lifeguards at Watergate Bay;
one additional lifeguard at Porth Beach; and
two additional lifeguards as part of the dedicated water safety team supporting the surfing competition at Fistral Beach.
In any coastal emergency, call 999 and ask for the Coastguard.
Health services
For urgent medical advice that is not an emergency, contact NHS 111 online or by telephone.
In a medical emergency, always call 999.
Travel
Roads in and around Newquay and the outlying Parishes are expected to be busier than usual, particularly during festival arrival and departure periods. Visitors are encouraged to allow extra time for their journeys and follow travel advice issued by the organisers Traffic Management - Boardmasters .
Rough sleeping
If you are concerned about someone who is sleeping rough, please contact StreetLink. StreetLink connects people sleeping rough with local outreach services, who can provide support and help them access accommodation and other services. You can make an alert online via StreetLink or by calling 0300 500 0914. When making a report, it is helpful to provide the person's location, the time they were seen and a brief description to help outreach teams locate them.
We hope you find the above information useful over the festival period. Please feel free to share it with colleagues or residents where appropriate to help ensure enquiries are directed to the most appropriate organisation.
Further social media graphics to follow early next week, including content promoting that businesses in Porth and St Columb Major are open as usual during the festival. If you become aware of an issue that you think needs urgent Cornwall Council comms, please contact [email protected] we can then investigate through the relevant service if anything is required
