National Energy Action

National Energy Action National Energy Action (NEA) is the leading fuel poverty charity in the UK.

NEA began over 40 years ago when students at Durham University established a group of volunteers to install loft insulation in the homes of elderly local people. Their experiences led them to realise that there was a huge problem of people living in cold and unhealthy homes. Subsequently, working with Newcastle City Council, this project was replicated on a wider scale by putting together differen

t funding streams to develop community insulation projects. On 18 May 1981, Neighbourhood Energy Action was formally launched as a development programme of the National Council for Voluntary Organisations. Since then NEA has grown into a national charity which employs almost 70 staff across sites in England, Wales and Northern Ireland. Our actions have brought real social change, enabling millions of vulnerable householders to access grants and assistance to help them heat their homes affordably; and ensuring that fuel poverty is now a key public policy concern.

For fuel poor households, every penny counts. Every day, people are forced to make difficult decisions to try and cut c...
21/08/2026

For fuel poor households, every penny counts.

Every day, people are forced to make difficult decisions to try and cut costs. Some of our clients ration their essentials- buying less food, not using essential appliances or limiting showers to once a week. They’re already doing so much to try and make ends meet.

And then they receive the dreaded letter from their energy company: the cost of energy is going up.

Even a small increase can be the difference between coping and crisis.

Donate today and help us lift someone out of crisis and give them the tools to cope. 💙

👉https://www.nea.org.uk/donate/

Lack of funding was a huge issue in our survey around local authorities enforcing minimum energy efficiency standards ac...
21/08/2026

Lack of funding was a huge issue in our survey around local authorities enforcing minimum energy efficiency standards across the private rented sector. With additional funding, local authorities could actively monitor compliance rather than relying on complaints. Read more about how funding for local authorities can help them enforce PRS MEES: https://www.nea.org.uk/news-insights/blog-prs-mees/

Three things we did this week🚨 We encouraged eligible households to check that they are named on their electricity bill ...
21/08/2026

Three things we did this week🚨

We encouraged eligible households to check that they are named on their electricity bill to automatically qualify for the Warm Home Discount this winter. Suppliers will base whether their customers are entitled to the £150 discount on the records they hold as of Sunday 23 August. If you think you’re entitled, please contact your energy supplier before Sunday.

We published the full agenda for our Wales Fuel Poverty Conference. The Conference will bring together policymakers, national and local government, housing providers, health professionals, advice agencies and industry partners to discuss vital topics around the priorities for the new Senedd term, retrofit, support rural communities and more. If you are working to tackle fuel poverty across Wales, we hope you can join us on Thursday 8 October.

Minimum Energy Efficiency Standards (MEES) in the Private Rented Sector (PRS) have the potential to make private rented homes more comfortable and cheaper to heat. Our test of success will be whether the necessary legislation is delivered swiftly and translates into tangible improvements in the homes and energy bills of fuel-poor households. We shared a blog around the conditions for success to achieve the best outcomes for fuel poor renters.

We surveyed local authorities and the majority reported being unable to proactively enforce minimum energy efficiency st...
20/08/2026

We surveyed local authorities and the majority reported being unable to proactively enforce minimum energy efficiency standards in the private rented sector. Government needs to resource local authorities through long-term funding to enable LAs to enforce these vital standards effectively. This will improve the quality of living for millions of renters. Read more about how the conditions surrounding PRS MEES can help achieve the best outcomes for fuel poor renters: https://www.nea.org.uk/news-insights/blog-prs-mees/

People receiving means-tested benefits must be named on their energy bill by this Sunday to receive the £150 Warm Home D...
20/08/2026

People receiving means-tested benefits must be named on their energy bill by this Sunday to receive the £150 Warm Home Discount this winter. If you think you should be eligible, contact your energy supplier before the deadline.

No amount of budgeting can make these numbers add up. Incomes aren’t keeping up with the rising cost of bills, and it’s...
20/08/2026

No amount of budgeting can make these numbers add up.

Incomes aren’t keeping up with the rising cost of bills, and it’s families who are paying the price.

Donate today to support those who need it most.

👉 https://www.nea.org.uk/donate/

We're delighted that our Warm Homes, Healthy Futures programme has been nominated at the National Energy Efficiency Awar...
19/08/2026

We're delighted that our Warm Homes, Healthy Futures programme has been nominated at the National Energy Efficiency Awards. We've been shortlisted in the Vulnerable Customer Support Campaigner of the Year category.

Warm Homes, Healthy Futures has directly supported local communities by bringing practical help to households most at risk from fuel poverty, cold homes and poor health. Rather than delivering support from a distance, the programme works through trusted local routes, including health services, social prescribers, community organisations and local delivery partners. This means residents who may not seek energy advice themselves can be identified and supported through professionals they already know.

The programme has improved local communities by helping people stay warmer, safer and healthier at home. Support has included tailored energy advice, income maximisation, benefits checks, carbon monoxide safety conversations, appliance servicing and, where needed, repair or replacement. This has reduced immediate risks for vulnerable residents while also improving household confidence, financial resilience and wellbeing.

Thank you to Cadent, Northern Gas Networks, SGN and Wales & West Utilities for making the programme possible. You can find out more about Warm Homes, Healthy Futures here: https://www.nea.org.uk/what-we-do/projects/warm-homes-healthy-futures/

The government's commitment to new minimum energy efficiency standards in the private rented sector is encouraging. It m...
19/08/2026

The government's commitment to new minimum energy efficiency standards in the private rented sector is encouraging. It marks an important victory for us as a fuel poverty charity calling for warmer, healthier and more affordable homes for private renters. While the commitment is welcome, renters cannot afford further delays or unintended consequences. Read our latest blog from our Policy Analyst Sabrina Doshi: https://www.nea.org.uk/news-insights/blog-prs-mees/

Many advisers are familiar with the challenges households face during winter, but fuel poverty doesn't disappear when th...
19/08/2026

Many advisers are familiar with the challenges households face during winter, but fuel poverty doesn't disappear when the weather gets warmer.

Our new 'Fuel poverty beyond the winter' spotlight session will help advisers recognise the often-overlooked impacts of fuel poverty during the summer. Attendees will learn more about the lived experiences of vulnerable households, challenge common misconceptions and identify practical support and signposting options that can make a real difference to clients. The session draws on the latest insights from National Energy Action's Insights and Impacts team and explores the hidden costs of staying cool during warmer months.

Register today: https://www.nea.org.uk/training-and-education/training-course-outlines/fuel-poverty-beyond-winter-spotlight-session/2/

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Level 6, West One, Forth Banks
Newcastle Upon Tyne
NE13PA

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