19/06/2026
Mental Health Support in Thanet & East Kent
Whether you're struggling yourself. worried about someone else or simply looking for support, help is available.
In an emergency if someone's life is at immediate risk, call 999 or go to your nearest A&E department (QEQM Hospital Margate) immediately.
Urgent Mental Health Support (24/7)
Call 111 and select the Mental Health Option. Available 24 hours a day for anyone experiencing a mental health crisis, severe distress, thoughts of self-harm, or concerns about someone's wellbeing.
This post is helpful links to other useful services in and around Thanet.
Samaritans
"Whatever you're going through, a Samaritan will face it with you. We're here 24 hours a day, 365 days a year."
Phone: 116 123 (24/7 helpline)
Email: [email protected]
Website: https://www.samaritans.org/how-we-can-help/contact-samaritan/
East Kent Mind
"We're Mind. We won't give up until everyone experiencing mental health problems gets support and respect."
Mind's 4 helplines provide a voice at the end of the phone when there's nowhere else to turn. Each line meets a different mental health or wellbeing need – from information and service finding to understanding mental health law.
Infoline: 0300 123 3393 (9am - 6pm, Monday - Friday)
Welfare Benefits Line: 0300 222 5782 (9am - 5pm, Monday - Friday)
Legal Line: 0300 466 6463 (9am - 6pm, Monday - Friday)
Support Line: 0300 102 1234 (9am - 6pm, Monday to Friday)
Crisis Services and Planning: https://www.mind.org.uk/information-support/guides-to-support-and-services/crisis-services/
Kent and Medway Safe Havens
Thanet Safe Haven and Ramsgate Safe Haven are a non-clinical alternative to A&E who provide a drop-in service open to anyone who is 18+ and needs crisis mental health support, emotional wellbeing support or anyone who is suffering with anxiety or any other mental health symptoms.
We provide intervention support and create safety and action plans, as well as creating goal-based outcomes to support recovery and signposting into the community to manage their well-being.
We are a safe, comfortable, and fully inclusive environment.
Thanet Safe Haven is now open 24 hours a day, 365 days a year!
Located at the Thanet Mental Health Unit within QEQM
AND
Ramsgate Safe Haven is now open 6pm - 11pm, 365 days a year!
Located at 42 High Street, Ramsgate, CT11 9AG
Remember:
You do not have to face things alone.
Asking for help is a sign of strength.
Recovery is possible.
Someone will listen.
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