06/06/2026
The best teams aren’t built in back-to-back meetings.
They’re built in the in-between moments. The coffee catch-ups, the honest conversations, the space to actually think.
We’re proud of the team we’ve built at Department. They show up, they care, and it shows in everything we do.
Here’s five things we’ve learned along the way.
1. Hire for attitude. The right person in the room changes everything. Skills can be taught. Character can’t.
2. Celebrate the team, not just the top performer. Culture is built in the moments people feel seen.
3. Give people real ownership. When someone genuinely owns something, they show up differently.
4. Make feedback normal. Not a quarterly sit-down. Not a big deal. Just an honest conversation.
5. Protect thinking time. The best work doesn’t happen when everyone’s at capacity. Space to think is part of the job.
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