What are the opening hours?

Monday 9:30am - 5pm Tuesday 9:30am - 8pm Wednesday 9:30am - 8pm Thursday 9:30am - 8pm Friday 9:30am - 5pm

Cruse Bereavement Support

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Cruse Bereavement Support

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Facebook monitored 9am-5pm. National Freephone Helpline
0808 808 1677

Our National Helpline is open from 9.30am-3pm Monday to Friday.

We are the UK's leading bereavement charity that helps people through one of the most painful times in life – with bereavement support, information and campaigning. All calls are free and confidential. If you want to find out more about Cruse Bereavement Support and the work that we do, how to volunteer and training courses, visit our website www.cruse.org.uk

13/10/2026

What does a Bereavement Volunteer actually do?

Sometimes, it's simply about being there.

When someone is grieving, they may not need someone to fix things. They may need someone who will:

💜 Listen
💜 Give them space to talk
💜 Help them understand what they're experiencing
💜 Offer support without judgement
💜 Remind them they're not alone

Mary has been supporting people through grief with Cruse since 2006. She says "It’s about listening, patience and being able to sit alongside someone in their darkest moments."

Could you be part of the next 20 years? Discover Mary's story and find out how you could help make a difference 💜

Read Mary's story⬇️
https://bit.ly/3UquuQZ

12/10/2026

Have you signed up for the Priority Services Register?

If you've been bereaved, you're eligible to join the Priority Services Register.

The Priority Services Register (PSR) is a free UK wide service which provides extra advice and support, including when there’s an interruption to your electricity, gas or water supply.

For more information and to sign up, please visit our website ⬇️
https://ow.ly/cjRN50ZUVeS

11/10/2026

Today, on World Hospice and Palliative Care Day, we're thinking of those nearing the end of their life and those who love them.
Cruse.org.uk

10/10/2026

Today is World Mental Health Awareness Day 💜

Grief impacts us in so many ways, including having an affect on our mental health. From anxiety and depression to suicidal thoughts, grief can trigger or worsen our mental health.

The more open conversations we have about this, increasing awareness and understanding, the better.

Read our latest blog about mental health and grief: https://ow.ly/k3Rf50ZVuBr

09/10/2026

This Baby Loss Awareness Week , we’re thinking of everyone grieving for their baby 💜

Whatever your experience, please remember that your grief matters and deserves to be recognised.

For more information and support, please visit our website ⬇️

https://ow.ly/7MsM50ZUujl

08/10/2026

You can't 'fix' someone's grief but you can be there to support them 💜

It can be hard to know what to say and what do to when someone dies.

On our website, have some tips on how to help someone who is grieving- whether it’s a friend, family member, or someone you work with.

For more information and support, please visit our website ⬇️
https://ow.ly/1Cq350ZUPN2

07/10/2026

20 years ago, Mary became a Cruse volunteer. Today, she’s still making a difference 💜

Mary’s journey with Cruse began with her own experience of grief.

After losing her mother, Mary found herself struggling and reached out to Cruse. One phone call helped her feel “validated and understood”, simply because someone listened. That experience stayed with her.

Around 2 years later, Mary returned to Cruse, this time to begin her journey as a Bereavement Volunteer. For the last 20 years she’s supported people through some of the most difficult moments of their lives.

Now she’s asking: could you be part of the next 20 years?

Read Mary’s story and discover how you could get involved with Cruse ⬇️
https://bit.ly/4ANNOrK

06/10/2026

Have you tried writing a 'Done List'?

A Done List gives you the chance to recognise and acknowledge what you’ve managed today — no matter how small it seems.

Open the notes app on your phone or grab a pen and paper, and write down what you did today. It’s a simple way to reflect, and you might be surprised at how much you actually got through.

✅Got dressed
✅ Had a shower
✅Walked the dog
✅Cooked dinner
✅Took a deep breath

When we’re grieving, the things that seem ‘small’ can take a lot of strength 💜

https://www.cruse.org.uk/

05/10/2026

If you find your anxiety isn’t going away, it may be time to ask for help.
Learn more about anxiety and grief at https://ow.ly/GgxP50ZPG5B

04/10/2026

Coping with bereavement can bring emotional and practical challenges

If you’re looking for support with managing energy at home, join our free online session for tips on saving energy, accessing financial support and staying safe.

Book your free place today ⬇️
https://ow.ly/2PHP50ZSixu

Address

PO Box 800
Richmond
TW91RG

Opening Hours

Monday	9:30am - 5pm
Tuesday	9:30am - 8pm
Wednesday	9:30am - 8pm
Thursday	9:30am - 8pm
Friday	9:30am - 5pm

Telephone

+448088081677

Website

http://www.cruse.org.uk/

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