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Water and Sanitation for Urban Populations

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Water and Sanitation for Urban Populations

We drive inclusive and resilient urban water and sanitation systems and services through pioneering practices, partnerships, and policies.

06/10/2026

What does it take to regulate sanitation services in a rapidly growing city where most residents rely on on-site sanitation systems?

Watch this video, where Mariella Awour, Legal Counsel for Kisumu City, discusses the development of new sanitation bylaws and regulations to improve faecal sludge management across the city.

Developed in partnership with Kisumu County Government, Kiwasco, and WSUP, the regulations aim to formalise sanitation service providers, strengthen enforcement, and ensure the safe collection, transport and disposal of faecal sludge.

Learn how local regulation is helping build safer, more accountable and sustainable sanitation services in Kisumu. Interested in funding these efforts? Reach out to us via [email protected].

03/10/2026

Join WSUP at the IWA World Water Congress & Exhibition, starting this Sunday in Glasgow, UK.

Ed, Sam, Philippa, Philip. Lillian and Faith, alongside colleagues from Mid-Western Umbrella, will be at the Congress, contributing to conversations on extending and sustaining water and sanitation services.

Find us at these workshops:
➡️ Practical approaches to managing ageing assets – Monday, with Philip Oyamo presenting.
➡️ Extending regulation beyond conventional networked systems – Tuesday, co-convened by WSUP, Aguaconsult, WHO and ESAWAS through the Rolling Out Regulation in Africa (RORA) initiative.
➡️ Public utilities transitioning towards rural and small-town service provision – Wednesday, co-convened by WSUP Advisory, Aguaconsult and Mid-Western Umbrella.

At the exhibition, we’ll be presenting two posters with Mid-Western Umbrella, looking at professionalisation of rural and small-town water services and strategic brand positioning for public utility takeover and management of community and new water supply systems in Western Uganda.

We’ll also be taking part in the High-Level Summit on Water for People on Monday and the International Water Regulators Forum on Wednesday.

If you’re at the Congress, come and find us.

27/09/2026

How do we move from local project success to city-wide change?
It starts with strengthening the utilities that serve our communities.

WSUP’s Utility Strengthening Framework empowers providers to drive long-term change from within. By using our diagnostic tool, utility teams self-assess their capability across key business areas, building the internal ownership needed to ensure improvements actually last.

From Zambia to Kenya and Madagascar, this evidence-based approach is already turning internal learning into global impact. Explore our Framework to see how we're transforming urban water and sanitation systems: https://wsup.com/wash-experts/utility-strengthening-framework/

21/09/2026

In Bangladesh, where women have limited economic freedom and decision-making roles, Shellyna, a widow, overcomes social stigma to become a pioneering female entrepreneur, making biodegradable sanitary napkins and empowering underprivileged women in her community.WSUP has been a core advocacy partner, supporting efforts to help Shellyna grow her business and strengthen her role as a woman entrepreneur in the sanitation sector.

Watch her story in this film from the Solutions Storytelling Project, a Skoll Foundation-supported initiative from the Video Consortium that connects regional filmmakers and social innovators to produce solutions-focused short documentaries that catalyse positive change.

18/09/2026

We’re hiring a Project Coordinator in Ghana!

Join WSUP and help improve water and sanitation in urban communities.

We’re looking for someone to coordinate project delivery, work with local partners and stakeholders, and support field activities in Tamale, Ghana.

Find out more and apply: https://wsup.com/vacancy/project-coordinator-water/

09/09/2026

WSUP Advisory’s work in Tanzania and Malawi, is supporting governments to strengthen regulation and service providers. As part of the WASH Systems for Health Programme funded by the FCDO, we are working with SNV and Water for People to improve how rural water services are delivered.

From clustering small providers to strengthening monitoring, data use, and operational systems, this work is helping professionalise services and improve performance. Pilots in both countries are already testing new delivery models that could be scaled nationally.
Discover more: https://www.wsup.com/advisory/

WSUP Advisory is a social enterprise helping millions of urban residents gain access to affordable, safe water and sanitation. We tackle system level challenges, strengthening service providers and their operating environment through technical assistance, because resilient, business-driven providers mean better services for all. For more information, contact [email protected].

02/09/2026

Application deadline extended to 6 September 2026!

WSUP is looking for a Head of Finance to join our growing team and help drive our work to improve water and sanitation in low-income urban communities.

If you’re an experienced finance professional looking for an opportunity to head a finance team working towards lasting change, we’d like to hear from you.

Find out more and apply: https://wsup.com/vacancy/head-of-finance/

28/08/2026

Our latest newsletter is here!

From climate-resilient sanitation and stronger regulation to women-led innovation in Bangladesh and healthier schools and health centres in Mozambique, this edition highlights how WSUP and our partners are strengthening WASH systems for the future.

Plus, a look at our recent engagement at World Water Week and the Africa Water and Sanitation Systems Leadership Symposium, as well as what’s coming up at the FT Africa Summit.

Read the latest updates from WSUP: https://mailchi.mp/wsup.com/climate-change-wash

26/08/2026

In Zambia, WSUP is supporting cities to deliver WASH services that can withstand drought, energy shortages, and rapid urban growth.

In Chazanga, we are helping solarise boreholes to secure reliable water despite power cuts, while in Livingstone, we strengthened infrastructure and real-time monitoring for safer, more dependable supply. We also supported national policy and regulatory reforms for sanitation and faecal sludge management, creating the enabling environment for scale.

Our work is focused on resilience, sustainability, and ensuring low-income urban communities are not left behind.

Read more about our work in Zambia: https://wsup.com/where-we-work/zambia/

21/08/2026

Join WSUP, University of Leeds, ECOPSIS, AFD - Agence Française de Développement, and ESAWAS Regulators Association at World Water Week 2026 on Tuesday, 25 August for a participatory session exploring the role of economic regulation in closing the financing gap for urban sanitation.

We’ll discuss how regulators can support transparent and comparable costing, mobilise diverse funding streams, and create mechanisms that enable more equitable investment in sanitation services, particularly for low-income communities.

📅 25 August | 🕑 2:00–3:30 PM CEST

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London
EC1A9DD

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+442070784175

Website

http://www.wsup.com/

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