Relatives & Residents Association

Relatives & Residents Association We have moved! Please follow our Facebook community at: www.facebook.com/groups/RightsforResidents/

The Relatives & Residents Association provides information, advice and support to empower older people and their families/friends, and use their unique perspective to raise awareness and to influence policy and practice. Our helpline offers information, advice and support on care issues affecting older people in England. Navigating through the care system in England can be a complex journey. Many

older people and their families & friends tell us they find the system confusing. They also tell us that it can be overwhelming, especially when difficult and sometimes urgent decisions have to be made. We help older people and their families/carers to understand the care system, their rights and what support they are entitled to. We aim to inform so that people can be actively involved in decisions about their care, and feel empowered to speak up if things go wrong. Older people who need care should have a positive experience and enjoy a good quality of life. We work to help improve care standards and ensure older people’s rights are respected, through campaigning, policy work and information resources such as Keys To Care – our highly acclaimed practice guide for care workers.

Address

London

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+442073598148

Website

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