VoiceAbility

VoiceAbility We'll make sure you're heard when it matters most. VoiceAbility provides advocacy services for individuals and groups with disabilities.

We’ve been supporting people to be heard in decisions about their health, care and wellbeing for almost 40 years. We support people with mental health problems, learning disabilities, physical or sensory impairments and substance misuse issues. We also work with Looked After Children and older people and their carers to ensure that needs and wishes are met.

Did you know all local authority areas in England have a free NHS complaints advocacy service to support you through the...
20/08/2026

Did you know all local authority areas in England have a free NHS complaints advocacy service to support you through the complaints process? 🤔

Anyone making a complaint about their NHS care or treatment can get support from an independent advocate 💜

In Wiltshire, VoiceAbility advocates are now providing this service – which has been commissioned by Our Wiltshire 🤝

Our independent advocates can support you to:
💬understand the complaints process
📝write letters
🗣️prepare for meetings
🧰use self-help toolkits

To make a referral visit voiceability.org or call 0300 303 1660. And to find out more: https://www.voiceability.org/news/voiceability-launches-free-wiltshire-nhs-complaints-advocacy-service




"When locals reach out, they can expect a compassionate ear and a professional approach tailored to their unique situati...
10/08/2026

"When locals reach out, they can expect a compassionate ear and a professional approach tailored to their unique situation" 🗣️👂💜

Independent advocate Amy has spoken about what it means to support people to be heard in Shetland as the service marks two years under VoiceAbility 🎉

Amy also talks about how her own experiences as a mum of a disabled child led her to advocacy.

Read more: https://ow.ly/qLto50Zy27r

Families involved in child protection processes can face complex, stressful and emotional decisions.In Wolverhampton, ou...
09/07/2026

Families involved in child protection processes can face complex, stressful and emotional decisions.

In Wolverhampton, our independent advocates will now support parents and carers to understand their rights, prepare for meetings, take part in decisions, and feel more confident throughout the process.

The free service continues as part of the Families First for Children Pathfinder programme, working with City of Wolverhampton Council to help families access the right support at the right time.

🔗Find out more: https://ow.ly/6USO50ZlY0i

We’re delighted to welcome Kathryn Llewellyn as VoiceAbility’s new Chief Executive Officer.Kathryn has more than two dec...
02/07/2026

We’re delighted to welcome Kathryn Llewellyn as VoiceAbility’s new Chief Executive Officer.

Kathryn has more than two decades of senior leadership experience across safeguarding, organisational transformation, social justice and advancing the rights of people facing inequality and exclusion. She joins us at an important time for advocacy, rights and safeguarding in health and social care.

Kathryn said: “Throughout my career, one belief has remained constant: every person has the right to be heard, respected and able to influence the decisions that affect their lives.”

Welcome, Kathryn 💜

Read the full story: https://ow.ly/koBW50ZjHWT

“It shouldn’t matter what colour you are if you have a hidden disability. We are humans.”For  , we’re sharing Fahmina Ho...
19/06/2026

“It shouldn’t matter what colour you are if you have a hidden disability. We are humans.”

For , we’re sharing Fahmina Hoque’s story.

She features in Double Discrimination, a new book exploring learning disability, race and discrimination.

Fahmina speaks about being British Bangladeshi, having a learning disability and autism, and the importance of building confidence, being heard and being able to be her authentic self.

Read more: https://ow.ly/HmoI50ZewIy

Children and young people should be heard in decisions about their lives 📢That’s why we’re pleased to be working with Br...
16/06/2026

Children and young people should be heard in decisions about their lives 📢

That’s why we’re pleased to be working with Bradford Children and Families Trust to provide a new free, independent advocacy service in Bradford. The service supports children in care, care leavers up to and including age 25, and other eligible young people.

Our independent advocates can help children and young people to feel empowered to express their views, understand their rights and be involved in the decisions that affect their lives.

🔗 Find out more: https://ow.ly/EAYw50ZchKv






Bradford Children and Families Trust

For many unpaid carers, asking for help for themselves can feel impossible 💜Jenny and Irene had both spent so much time ...
10/06/2026

For many unpaid carers, asking for help for themselves can feel impossible 💜

Jenny and Irene had both spent so much time putting someone else’s needs first that they were exhausted, overwhelmed, and unsure where to turn.

With support from advocate Karen, they were able to be heard, understand their options, and get the help they needed.

This , we’re celebrating the difference advocacy can make for unpaid carers and the people they care for.

🔗 Read Jenny and Irene’s stories: https://ow.ly/nqEN50Z9X5Q

Carers Week

There’s no one way to volunteer 💜At VoiceAbility, volunteers support people in lots of different ways — from offering fr...
04/06/2026

There’s no one way to volunteer 💜

At VoiceAbility, volunteers support people in lots of different ways — from offering friendship and peer support, to helping people access advocacy and feel heard.

Swipe to learn more 👉

This , we’re celebrating every volunteer who gives their time, compassion and skills to help people have a stronger voice.

Find out more about volunteering with us: www.voiceability.org/get-involved/volunteering

Volunteers' Week

The Supreme Court’s decision to overturn the landmark Cheshire West judgment marks a significant change in the legal fra...
03/06/2026

The Supreme Court’s decision to overturn the landmark Cheshire West judgment marks a significant change in the legal framework surrounding Deprivation of Liberty Safeguards (DoLS) and the protections available to people who may be subject to restrictive arrangements.

Since 2014, the Cheshire West judgment has provided a clear test for identifying when a person is deprived of their liberty – often in places like care homes and hospitals – and when important legal safeguards should apply.

The decision to overturn that approach raises important questions about how those protections will operate in practice going forward.

Donna Bronson-Barnes. MBA, BA Hons, Director of Operations at VoiceAbility, said: "We are deeply concerned about the far-reaching implications of yesterday’s judgment, particularly for people who may already face barriers to having their voice heard and their rights upheld.

“The principles established through Cheshire West have helped ensure that restrictions placed on people’s lives are subject to scrutiny and that individuals have access to legal safeguards when their liberty is limited. Any change to that framework must be carefully considered and clearly understood.

“We know that people with learning disabilities, autistic people, people living with dementia, people experiencing mental ill health, and others who rely on statutory protections may be particularly affected by the practical consequences of this decision.

​“It is essential that they continue to have access to independent support, information and opportunities to challenge decisions that affect their lives.

"Advocacy plays a crucial role in helping people understand their rights, express their wishes and participate in decisions about their care and support. Strong oversight and meaningful safeguards remain fundamental to protecting people’s dignity, autonomy and human rights.

“We are seeking clarity on the implications of this judgment and will continue to work with partners across health, social care and the advocacy sector to ensure that people’s voices are heard when it matters most.”

Exposing the abuse of people with learning disabilities and autistic people at Winterbourne View was meant to be a turni...
01/06/2026

Exposing the abuse of people with learning disabilities and autistic people at Winterbourne View was meant to be a turning point.

But now, 15 years on from the BBC Panorama investigation, thousands of people continue to be locked up in mental health hospitals – and the list of scandals goes on.

We’ve called on the government through our Use Your Power campaign to stop the detention of people with learning disabilities and autistic people, and others like , and have done the same.

We need change now!

Sign our petition calling on the government to urgently improve support for people to live in the community: https://www.voiceability.org/about-us/what-we-think-influencing-policy/use-your-power

Address

VoiceAbility, C/​o Sayer Vincent, Invicta House, 110 Golden Lane
London
EC1Y0TG

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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