Phoenix Futures

Phoenix Futures Phoenix Futures is a charity and housing association providing services for people affected by substance use We expanded and opened more houses in the 1980s.

The UK's first 'Phoenix House' opened its doors in London in 1969, offering Therapeutic Community (TC) based residential rehabilitation. Throughout the 1970s the Phoenix House TC programme adapted and modernised, becoming less rigid and adding Cognitive Behavioural Therapy (CBT) based group work to the programme. In the early 1990s, a large increase in funding for the substance use field focussed

on HIV prevention. Many of the resulting services were harm reduction based. The first shift in approach came with the opening of the Fountain Project in 1994, an HIV/AIDS palliative care unit in South London. This service took clients on methadone prescriptions for the duration of their stay. From this point on the organisation began to embrace services for people who were trying to abstain, but were not quite at the point of actually achieving it. As these abstinence-oriented services expanded we won prison contracts where the goal of treatment was abstinence but the clients themselves were more ambivalent. As we developed more Tier 3 structured day services, commissioners increasingly asked us to add open access or Tier 2 elements to our provision. Initially, we embraced Tier 2 work that provided open access/entry points to the treatment system. With good services and strong local leadership we expanded into harm reduction. This has become the third stage of the organisation's evolution, so that we now deliver abstinence based, abstinence oriented and harm reduction services. We have always believed that people who use our services are individuals and that the recovery process for each person is different. We will use whatever interventions and models of service delivery help them along their personal path of recovery. As one of the most diverse substance use organisations in the UK we take pride in our ability to support changed lives from the street through to resettlement.

20/08/2026

We support this fantastic campaign

Your postcode shouldn't determine your life expectancy, or your access to support.

We're proud to support the Health Equals campaign, highlighting the unacceptable gap in life expectancy across the UK.

People facing the greatest health inequalities are often the same people who face the biggest barriers to accessing drug and alcohol treatment.

At Phoenix Futures, we believe recovery should depend on need, not geography. Ending the postcode lottery in access to residential rehabilitation and other treatment options must be part of any serious effort to reduce health inequalities and help people live longer, healthier lives.

Meet Megan Campbell, Admissions and Assessment Co-ordinator at our Wirral Residential Service.Megan is often the first p...
19/08/2026

Meet Megan Campbell, Admissions and Assessment Co-ordinator at our Wirral Residential Service.

Megan is often the first person people speak to when they are considering treatment. Through assessments, advice and ongoing support, she helps people and referral partners navigate the admissions process with compassion, understanding and a person-centred approach.

A key part of Megan's role is creating a safe, non-judgemental space where people feel comfortable being open and honest about their experiences. By building strong relationships with referral agencies and prospective residents, she helps ensure people can access the support they need at a crucial stage of their recovery journey.

As part of the Open Houses campaign this September, you'll have the opportunity to meet Megan and the wider team at our Wirral Residential Service. Take a tour of the service, learn more about therapeutic communities, get involved in creative activities, and meet some of our most popular community members, Fig the cat and Lucky the Cockatiel!

📅 29 September 2026
📍 Phoenix Futures Wirral Residential Service
🎟️ Book here - https://zurl.co/UWfMa

Come along, meet the team, and see first-hand how recovery happens every day at Phoenix Futures.

💜 Read more about Wirral Residential Service: https://zurl.co/tltGs

Today we remember our colleague and friend, Lynsey.Lynsey dedicated more than a decade of her life to helping countless ...
19/08/2026

Today we remember our colleague and friend, Lynsey.

Lynsey dedicated more than a decade of her life to helping countless people rebuild their lives and believe in their future. She was known for her compassion, kindness, humour and unwavering belief in the people she supported.

The messages shared by colleagues, residents, volunteers and friends speak to the extraordinary difference Lynsey made. To many, she was far more than a colleague. She was a trusted friend, a source of strength, and a beacon of hope.

Our thoughts remain with Lynsey's husband, family, friends, colleagues and all those whose lives she touched.

Thank you, Lynsey, for everything you gave to Phoenix Futures and the people we support. Your legacy will live on through the kindness you showed every day.

💜 Forever part of the Phoenix family. 💜

Read more tributes to Lynsey here: https://www.phoenix-futures.org.uk/about-phoenix-futures/spotlight-on-recovery/phoenix-news-and-views/remembering-lynsey/

Recovery changes lives, and at Harper House it helps keep families together.The recent Care Inspectorate report highligh...
18/08/2026

Recovery changes lives, and at Harper House it helps keep families together.

The recent Care Inspectorate report highlighted powerful outcomes for parents and children, including improved wellbeing, stronger relationships, increased confidence and, in some cases, families being reunited or remaining together thanks to the support provided. 💜

We're proud of the incredible people who make these journeys possible every day.

Read more about the report here: https://zurl.co/0BF37

🌈 We’re Hiring! 🌈 Could you be our next Childcare Manager in our Outstanding family residential rehab?We’re searching fo...
14/08/2026

🌈 We’re Hiring! 🌈 Could you be our next Childcare Manager in our Outstanding family residential rehab?

We’re searching for someone who brings expertise, energy, and a big warm heart to our family-focused setting. If you’re Level 3 qualified (or above!) and you adore creating safe, joyful spaces where children can flourish while parents rebuild their futures. You may be who we're looking for!

Want more information? Apply by clicking the link below!
https://careers.phoenixfutures.org.uk/vacancy/childcare-manager-617069.html

With a new minister comes a renewed opportunity to improve health outcomes across the UK.At Phoenix Futures, we know tha...
12/08/2026

With a new minister comes a renewed opportunity to improve health outcomes across the UK.

At Phoenix Futures, we know that investment in prevention, treatment and long-term recovery support doesn't just help people. It strengthens families, reduces health inequalities and creates healthier communities.

As Dame Diana Johnson begins her new role, we look forward to contributing our frontline experience and sharing what works for people affected by drug and alcohol use.

"I'm not sure how I ever lived before rehab." For Wezz, residential rehabilitation has given her the time and space to p...
11/08/2026

"I'm not sure how I ever lived before rehab."

For Wezz, residential rehabilitation has given her the time and space to process difficult experiences, learn more about herself and begin the healing process.

It's also given her new skills, tools and a different understanding of who she is 💜

Everyone's recovery journey is different. But having the right support can create the space to reflect, learn, heal and look towards a different future.

Find out more about Phoenix Futures and our residential rehabilitation services at our Open Houses days - come meet our teams, take a look at our services and discover in person the support that we provide.

📅Open House Dates

Thursday, September 10, 2026
Phoenix Futures Ophelia House

Thursday, September 17, 2026
New Oakwood Lodge

Tuesday, September 29, 2026
Phoenix Futures Wirral Residential Service

Wednesday, September 30, 2026
Phoenix Futures National Specialist Family Service

👉 Find an Open House near you and book your place: https://zurl.co/GW9UX

07/08/2026

Why is residential rehabilitation so important?

In this video, Gary Rickwood, Senior Public Health Manager Wirral Council explains why, for some people, residential rehab provides the opportunity to step away from difficult circumstances and focus on building a different future.

Take a look and let us know what stands out to you.

Want to see what residential rehabilitation is really like? As part of Open Houses this September we're opening doors to Phoenix Futures services across the UK. Book a visit, ask questions and discover how residential rehabilitation changes lives: https://zurl.co/44qSt

🌟 OUTSTANDING NEWS! 🌟A huge congratulations to the amazing team at our Wirral Residential, who have been awarded an Outs...
04/08/2026

🌟 OUTSTANDING NEWS! 🌟

A huge congratulations to the amazing team at our Wirral Residential, who have been awarded an Outstanding rating by the Care Quality Commission (CQC)! 🎉

This incredible achievement reflects the dedication, compassion and professionalism shown by our staff every day as they support people.

💬 Nicola Green, Registered Manager, said:

"We are absolutely delighted to have received an Outstanding rating from CQC. This achievement is a testament to the dedication, compassion and professionalism of our incredible staff team, who consistently go above and beyond to provide exceptional care and support."

👏 Please join us in congratulating them!

04/08/2026

👀👀👀 Early Bird Tickets Running Low 💯 🏃🏃🏃.

If you have been thinking about joining us for this BIG afternoon of in , grab the last of the Early Bird Tickets 😁.

🗓️ Sunday 20th September 3.30pm
🏠 Backyard Comedy Club Bethnal Green
🚪 Doors Open for the Pre-Show Social from 2pm

This afternoon show is GUARANTEED to have you Sober Laughing Out Loud 😂, with Top TV & Viral Comedians at The Backyard Comedy Club 💯😂.

The Backyard will be serving up a BIG selection of , including AF Beers, Mocktails & Adult Soft Drinks 🍹.

Come support the 2026 Taking Action on Addiction Campaign ❤️.

Book Now via link in bio at just £20+ BF 👆

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Address

68 Newington Causeway
London
SE16DF

Telephone

+442072349740

Website

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