Shepherds Bush Housing Group

28/03/2025

As we are now part of The Guinness Partnership this account will no longer be monitored. You can contact us at https://www.facebook.com/guinnesspartnership

We’re one of England’s largest affordable housing providers. We manage over 70,000 homes for 160,000 residents.

14/06/2023

Today on the sixth anniversary, we take a moment to reflect and honour the memory of the 72 lives tragically lost in the devastating Grenfell Tower fire. Our heartfelt condolences and thoughts continue to be with all those who were affected by this profound tragedy 💚

26/10/2022

If you are one of our leaseholders did you know the team at BeWest can help you extend your lease?

BE WEST are offering a £500 cashback incentive to all leaseholders who begin the lease extension process by November 25th 2022!

A leasehold property loses value the shorter a lease term gets and at the same time the cost of extending your lease also increases the shorter the term gets.

When a lease term falls below 80 years it reaches the "Marital Clause" and is considered short. Short leases can make it difficult for the leaseholder to sell their home or re-mortgage; as mortgage providers consider it an increased risk against lending on a short lease.

Extending your lease is likely to:

Increase or at least preserve the value of your home

Make your flat easier to sell as it becomes a more attractive proposition to purchasers and lenders

It is important to know how many years you have remaining on your lease and to extend it prior to it falling below 80 years if you can!

If you would like to find out how many years you have remaining or to discuss the process of extending your lease with SBHG, please contact us now:
📞0208 996 8925
📧 [email protected]
📲 DM BeWest

03/09/2021

We're proud to announce that our shared ownership and private sales brand, BeWest, has won the Best First Time Buyer Apartment for our Waterside Heights development at this year's First Time Buyer Magazine Readers' Awards 🙌

A huge well done to everyone shortlisted and all the winners.

12/08/2021

Party popper Happy Party popper

Did you know that west London is home to lots of awesome youth organisations and charities?

Some of our favourites include:
❤️ TheBrunswickClubForYoungPeople
🧡 The Masbro Centre
💛 Action on Disability
💚 Action West London
💙 Nourish Hub
💜 Shepherds Bush Families Project

09/08/2021

Happy 🐱

Owning a pet has many health and well-being benefits.
Our pet policy sets out how we deal with requests from our residents to keep pets.

Read here: https://bit.ly/3AuEppd

19/07/2021

Both our offices still remain closed to customers.

Contact us by:
💻 Email: [email protected]
☎️ Telephone: 020 8996 4200
Learn more here: bit.ly/3rikKoW

🔧 Report a repair here: bit.ly/3hL9wGq

14/07/2021

🚨 Customer service flooding update 🚨

If you are affected by the flooding please do the following:

1) Call Thames Water on 0800 3169 800.

2) Contact your Local Authority.

3) Contact your insurance provider.

Please read our flooding FAQs here https://www.sbhg.co.uk/flooding-faqs

13/07/2021

🚨Customer service flooding update 🚨

A number of our properties have been impacted by the flooding in west London. If you are affected please call Thames Water on 0800 3169 800 or contact your Local Authority.

09/06/2021

We’re delighted to unveil our new Customer Handbook 🎉

This is part of our commitment to continuously improve the way we do things ✅

Have a read here: https://bit.ly/3ctJgNz 📖

24/05/2021

🚨Customer Service message 🚨

We are experiencing technical difficulties updating customer rent accounts and rent statements on our internal systems.

Please bear with us whilst we fix this issue 🔨🔧

We apologise for the inconvenience caused🙂

12/05/2021

Mental health problems can affect anyone, anywhere, at any time. It’s essential that we continue to make progress in overcoming the stigma that surrounds mental health.

So, now more so than ever, we all need to take care of our well-being, reach out for help when struggling and check in with loved ones.

Andreas, one of our colleagues, shares his thoughts on mental health with a poem for 🌺