Citizens Advice Croydon

Citizens Advice Croydon A Croydon charity offering free, independent & confidential advice to local people by phone and online. Information available 24:7 on www.citizensadvice.org.uk.

Visit www.citizensadvicecroydon.org or call our advice line on 0800 144 88 48 (office hours). Citizens Advice Croydon is a local community charity providing free, confidential, Thank you for visiting the official Citizens Advice Croydon page. This is where we share information about what we’re up to and spend time talking to and listening to our community. We encourage open conversation,

and would love to hear your views and experiences. This page is managed by volunteers, and we will endeavour to respond to any questions you have during office hours. Please review and adhere to our community rules below before posting your comments on this page. By posting, you have agreed:
• to be solely responsible for the content of all information you contribute, link to, or otherwise upload
• you have the right to post such content/material from the account or email address used
• that everything posted is truthful, accurate, not misleading and offered in good faith
• to use language that is appropriate, respectful and polite
• that marketing material or content with the purpose of selling products will not be posted
• that offensive behaviour, profanity, personal attacks, illegal statements, discrimination of any kind, and/or content attempting to impersonate someone else, will not be posted
• that use of trademarks or intellectual property belonging to another will not be used unless the owners’ prior permission has been granted to you. Any posts that contravene the above rules may be hidden, deleted or lead to a ban without notification. While we appreciate and encourage your feedback, questions or complaints relating to specific advice given should not be sent or posted on the page. Instead, please visit www. https://www.citizensadvicecroydon.org/ . We support the Facebook Statement of Rights and Responsibilities: https://www.facebook.com/legal/terms

🧳 If you’re travelling soon, it’s helpful to know what to do if your luggage gets lost or delayed by the airline.We can ...
21/08/2026

🧳 If you’re travelling soon, it’s helpful to know what to do if your luggage gets lost or delayed by the airline.

We can help you understand your consumer rights ⤵️
https://bit.ly/3TWjeLE

20/08/2026

Announcing the next book!

For our next session we will be reading something a little bit different - Olivia Laing’s The Lonely City: Adventures in the Art of Being Alone. Afterwards we will take a moment to explore our current exhibition, Grayson Perry's 'Essex House Tapestries: The Life of Julie Cope'.

⏰ Saturday 12 September| 11:00 - 12:00
📍 Clocktower Café, Croydon Clocktower, CR9 1ET
ℹ Free, no booking required.

About the book:

When Olivia Laing moved to New York City in her mid-thirties, she found herself inhabiting loneliness on a daily basis.

Increasingly fascinated by this most shameful of experiences, she began to explore the lonely city by way of art. Moving fluidly between the works and lives of some of the city's most compelling artists, Laing conducts an electric, dazzling investigation into what it means to be alone, illuminating not only the causes of loneliness but also how it might be resisted and redeemed.

20/08/2026
20/08/2026

Come and watch this fabulous group dance and entertain Croydon's Beach at the top of Centrale on Tuesday 25th August at 12:30pm!

20/08/2026

If you used finance to buy your car, motorbike or van between 6 April 2007 and 1 November 2024, you might be able to get compensation.

Check our website for details on how to claim and what to do next through the link in the comments.

On average people who are owed money will get an average of £829 compensation for each finance agreement.

20/08/2026
20/08/2026

If you get means-tested benefits like Pension Credit or Universal Credit, you could be eligible for the £150 Warm Home Discount this winter 🔥🏠

You must be named on your energy bill by 23 August to receive it automatically.

Find out more at the link in our first comment ⤵️

20/08/2026

A few of our parents have shared that they found this workshop fantastic. As our service does not provide support with DLA forms, and we are receiving a lot of requests for help with these, I am sharing the details of this recommended workshop.

Applying for DLA for your child and not sure where to start?

The DLA form can feel overwhelming — particularly when you're trying to explain needs that aren't always obvious on paper.

Join us for our live online DLA workshop, where we'll talk you through the application process, what the questions are really asking and how to clearly evidence the support your child needs.

💻 Live online workshop via Microsoft Teams
📚 Includes a comprehensive DLA resource pack to keep
💷 £25 per person

Practical, straightforward support to help you tackle the form with a little more confidence — and a lot less overwhelm.

🎟️ Places are limited – book your place on Eventbrite. Link is in the comments.

20/08/2026

From selling clothes online to dog walking, side hustles can be a great way to make some extra cash 💸

If you're making additional money, it’s important to check if you need to tell HMRC to avoid any tax surprises 😶

Check at the link in first comment ⤵️

20/08/2026

🌟 Croydon SENDIAS is spreading its wings! 🌟

We are excited to announce that we will be delivering SEND Drop-Ins at Selhurst Children’s Centre, with our first session starting in September. 💙

Our SEND Drop-Ins offer free, legal, impartial and confidential advice on a range of SEND matters, including:

• Requesting an EHC needs assessment
• Understanding the EHCP process
• The annual EHCP review process
• Appealing a local authority decision to the SEND Tribunal

📍 Selhurst Children’s Centre
📅 First session: 17th of September

Keep an eye on our website for details of upcoming dates and sessions.

We look forward to meeting local families and supporting you with your SEND journey. 💙
https://forms.cloud.microsoft/pages/responsepage.aspx?id=Z0cT7o0f_EePJQmRP5BjCA8vViggUl9El95cbIQl3hJUQjk3RDRWVUgxVzUyRzdJNkkwQU00NTVIWS4u&route=shorturl

Address

50 Portland Road
London
SE254PQ

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+448001448848

Website

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