AdviceUK

AdviceUK This is the page for AdviceUK, the UK’s largest support network for free, independent advice centres.

AdviceUK is the UK’s largest support network for free, independent advice centres. AdviceUK was formed in 1979 as the Federation of Independent Advice Centres (FIAC). In 1979, our founders shared a conviction that people’s rights have no meaning without the means to enforce them. They saw their own work – of providing free information and advice – as a vital contribution to helping individuals and

communities in need to enforce their rights and improve their quality of life. We hold the same conviction today, and whilst the social welfare landscape has radically altered in the past 30 years our commitment to the provision of free, independent advice has not changed.

19/06/2026

Last week our team had the best time at the 💛

Emma, Abigail and Leyre were able to connect with member organisations and support fundraising efforts to ensure anyone who needs it can access free, independent legal advice.

While they have recovered from their 10km walk, the fundraising mission continues, with only 13% left to reach the £1M target.

👉To support the incredible work of legal advice services via the London Legal Support Trust donate here: https://londonlegalsupporttrust.enthuse.com/cf/london-legal-walk-2026

[Video description: montage of video and static stills from the London Legal Walk 2026 featuring AdviceUK colleagues in purple branded shirts walking across London streets and parks]

As AI tools become more widely used, what does this mean for advice delivery and quality?This session with Morag Bissett...
19/06/2026

As AI tools become more widely used, what does this mean for advice delivery and quality?

This session with Morag Bissett (Hillhead Housing Association) will explore the risks of incorrect AI-generated information and the challenges for advisers navigating these tools during our upcoming free forum, Future-Proofing Housing Association Advice Services.

📆 8 July | 11:00–12:30

👉 Spaces are limited, make sure to book your spot: https://bit.ly/4a2Gay4

How do you manage complex client data across multiple employability programmes? West Dunbartonshire’s Employability Serv...
18/06/2026

How do you manage complex client data across multiple employability programmes?

West Dunbartonshire’s Employability Service found the answer with AdvicePro.
✔ Easy customisation for changing funder needs
✔ Advanced reporting with Insights for quick, accurate data returns
✔ Auto Actions to automate progress monitoring and reminders
✔ Tools to record skills, barriers, and match clients to employers

The result? A flexible, user-friendly system that saves time and improves outcomes for young people and adults seeking work.

👉Book an AdvicePro demo to streamline data and programme management: https://bit.ly/4aADrvT

When it comes to rent arrears, timing matters. So what’s stopping earlier referrals to advice?Join Linda Daley (Raise Ad...
17/06/2026

When it comes to rent arrears, timing matters.

So what’s stopping earlier referrals to advice?

Join Linda Daley (Raise Advice) to explore practical ways to intervene sooner and strengthen housing association advice services during our upcoming free forum, Future-Proofing Housing Association Advice Services.

📆 8 July | 11:00–12:30

👉 Book your place: https://bit.ly/3Se45Ey

Navigating complex systems and processes isn’t always straightforward.AdviceUK Insurance Services offers cover designed ...
16/06/2026

Navigating complex systems and processes isn’t always straightforward.

AdviceUK Insurance Services offers cover designed to support your advice service when things don't go to plan.

👉Find out more: https://bit.ly/4veoOXy

This , we’re celebrating courage 💜This year’s theme recognises the everyday courage of refugees and people seeking asyl...
15/06/2026

This , we’re celebrating courage 💜

This year’s theme recognises the everyday courage of refugees and people seeking asylum to face unknown journeys, learn new languages and navigate unfamiliar systems.

Organisations like Lewisham Refugee and Migrant Network (LRMN) see this courage every day, and offer a helping hand by providing vital advice, preventing homelessness and supporting thousands of people to live with dignity and hope.

➡️Their work is a powerful reminder of what’s possible when communities come together with compassion and care.

👉 Learn more about LRMN’s work and how you can support:
https://lrmn.org.uk

12/06/2026

As comes to a close, we’re celebrating one of our member organisations helping to build truly carer-friendly communities 💙.

Wandsworth Carers' Centre has been supporting unpaid carers in the London borough of Wandsworth since 1995, providing practical advice, emotional support and community-based services so carers don’t have to navigate caring alone.

Caring for a loved one can mean balancing work, finances, appointments and wellbeing, often over long periods of time. Hear from adviser Steven Hithersay about how Wandsworth Carers’ Centre ensures carers are recognised, informed and supported to stay healthy, connected, and able to continue living their own lives.

👉To learn more about Wandsworth Carers' Centre, visit: https://carerswandsworth.org.uk/

🔗To access tailored support for your organisation, explore AdviceUK membership here: https://bit.ly/4gefhuK

We're delighted to announce that we've secured a seven-year, £1.5 million Propel grant to support its goal to transform ...
12/06/2026

We're delighted to announce that we've secured a seven-year, £1.5 million Propel grant to support its goal to transform London’s advice sector workforce, supporting advice workers’ entire career journey.

Over the next seven years, we'll work with our London-based members to co-design flexible pathways across the sector and continue building a representative, diverse, sustainable, and community-led advice sector across London.

🔗Find out more: https://bit.ly/4ojJlak

AI is reshaping advice, and housing associations are feeling the impact. From advice quality and compliance to risk, the...
11/06/2026

AI is reshaping advice, and housing associations are feeling the impact.

From advice quality and compliance to risk, the challenges are growing alongside ongoing pressure to reduce rent arrears and deliver effective services.

If this resonates with your organisation, join our free online forum, Future-Proofing Housing Association Advice Services, to explore how you can respond with confidence.

📆 8 July | 11:00–12:30

👉 Book your place: https://bit.ly/4uYmLqj

Here's what we'll cover:

🔹Reducing and preventing rent arrears through early intervention | With Linda Daley from RAISE Advice.

🔹Maintaining Advice Quality in the Age of AI | With Morag Bissett from Hillhead Housing Association 2000

🔹AI That Supports Housing Teams, Not Replaces Them | With Tamsin Kilby-Jones from Wyser

🔹Driving Community Impact Through Partnership | With Angela Spence from Rutherglen and Cambuslang Housing Association, and Linda Allan from West of Scotland Housing Association.

The National Audit Office is right: too many people do not know that support exists for debts on essential bills, or how...
10/06/2026

The National Audit Office is right: too many people do not know that support exists for debts on essential bills, or how to access it.

But support schemes only work if people know they exist.

Advice services help people access support schemes, challenge billing problems and manage debt, but demand is outstripping capacity.

Investment in advice services is an investment in prevention.

Read our full response: https://ow.ly/y2i750Z9QuA

Address

AdviceUK, 83 Victoria Street
London
SW1H0HW

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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