AdviceUK

AdviceUK This is the page for AdviceUK, the UK’s largest support network for free, independent advice centres.

AdviceUK is the UK’s largest support network for free, independent advice centres. AdviceUK was formed in 1979 as the Federation of Independent Advice Centres (FIAC). In 1979, our founders shared a conviction that people’s rights have no meaning without the means to enforce them. They saw their own work – of providing free information and advice – as a vital contribution to helping individuals and communities in need to enforce their rights and improve their quality of life. We hold the same conviction today, and whilst the social welfare landscape has radically altered in the past 30 years our commitment to the provision of free, independent advice has not changed.

Wonderful to meet Polly Billington MP, Minister for Energy Consumers, today to discuss the Energy Debt Relief Scheme, al...
12/10/2026

Wonderful to meet Polly Billington MP, Minister for Energy Consumers, today to discuss the Energy Debt Relief Scheme, alongside the funding and workforce challenges facing AdviceUK members.

The Minister is keen to hear directly from advice services about what would make the scheme work effectively for both organisations and the people they support.

We'll be inviting AdviceUK members to share their views shortly. Watch this space.

07/10/2026

A housing issue isn't always just a housing issue.

Behind every enquiry, there may be other challenges affecting someone's life, from mental health and digital exclusion to language barriers and financial difficulties.

In this clip from our latest member spotlight, Centre for Armenian Information & Advice (CAIA) CEO Misak Ohanian explains why taking a holistic approach to advice is essential to helping people achieve better outcomes.

By looking at the bigger picture and signposting where needed, advice services help prevent issues from escalating and empower people to make lasting positive changes.

📽️Watch our latest member spotlight on Youtube to learn more about CAIA: https://bit.ly/4y1wOvw

It’s been a busy month at AdviceUK!Our team has been hard at work supporting members, influencing policy, delivering eve...
06/10/2026

It’s been a busy month at AdviceUK!

Our team has been hard at work supporting members, influencing policy, delivering events, and championing independent advice services across the UK.

Swipe through for a snapshot of what we've been up to this September.

Looking for more ways to connect with AdviceUK?

🔗Explore AdviceUK membership: https://bit.ly/4y1JwdU

🔗Subscribe to our newsletter: https://bit.ly/4yL3nPL

🔗Download your Advice Saves Toolkit: https://bit.ly/4xWdOyo

🔗Read our new report: https://bit.ly/4AJBad9

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Image description: carousel summarising AdviceUK’s September 2026 highlights, including 96% member retention, 19 new members, publication of a national poll on public attitudes to advice services, launch of the Advice Saves Toolkit, policy engagement at the Scottish Parliament, filming with member organisations, member events and forums, attendance at Labour Party Conference, and ongoing work to support and strengthen the advice sector.

is just around the corner!Make sure have your 2026 Supporter Toolkit ready.The theme for Advice Week 2026 is The Lif...
05/10/2026

is just around the corner!

Make sure have your 2026 Supporter Toolkit ready.

The theme for Advice Week 2026 is The Life-changing Impact of Advice. Together, we'll shine a spotlight on the incredible difference free, independent advice makes to people's lives, communities and public services.

The toolkit includes:

✅ Ready-made social media graphics and copy

✅ Guidance on engaging MPs, MSPs, MSs and local stakeholders

✅ Advice Week branding and campaign assets, including email banners and video backgrounds

We’re asking for your support in calling for advice to be recognised as an essential local service that requires stable long-term funding, and a national advice workforce strategy.

📥 Download your toolkit today: https://bit.ly/4y2mROz

This , we're reflecting on the lasting impact of the Windrush scandal.For many individuals and families across generati...
01/10/2026

This , we're reflecting on the lasting impact of the Windrush scandal.

For many individuals and families across generations, its consequences are still being felt today, affecting housing, employment, education, healthcare, financial security and mental wellbeing.

A few months back, we partnered with the Black Equity Organisation to explore:
▪️ The scandal and its ongoing effects
▪️ Why advice and advocacy support are essential
▪️ Where to get help, including Black Equity Organisation's signposting directory

👉 Read the full blog on our website: https://bit.ly/3TybQGj

Learn more on the lived reality for many Black Britons through BEO’s impactful film on the Race Relations Act: https://blackequityorg.com/race-relations-act/

When Misak Ohanian said the Centre for Armenian Information & Advice (CAIA) had been an AdviceUK member for "many, many ...
30/09/2026

When Misak Ohanian said the Centre for Armenian Information & Advice (CAIA) had been an AdviceUK member for "many, many years" in our recent spotlight, we thought we'd fact-check that claim...

A quick trip to the archives uncovered this gem from 2000, back when AdviceUK was known as FIAC.

Nearly 30 years later, CAIA remains a valued member of our network, continuing its vital work and making a difference in the lives of countless people.

Some partnerships really do stand the test of time. 💜

Want to see why members stick around for decades? Explore AdviceUK membership: https://bit.ly/4jsaUhh

30/09/2026

Being part of AdviceUK means you're never navigating challenges alone.

Hear from Misak Ohanian, CEO of Centre for Armenian Information & Advice (CAIA) on how AdviceUK's team has supported the organisation throughout its journey, providing practical guidance, valuable connections and regular updates on funding and sector developments.

Join over 700+ advice organisations benefiting from AdviceUK membership.

🔗 Explore AdviceUK membership today: https://bit.ly/4hpMYbS

AdviceUK Policy and Public Affairs Officer Willem van de Ven asked a panel of legal aid experts at Labour Party Conferen...
29/09/2026

AdviceUK Policy and Public Affairs Officer Willem van de Ven asked a panel of legal aid experts at Labour Party Conference, including the Minister for Courts and Legal Services and the Chair of the Justice Select Committee, Catherine Atkinson MP, what steps can be taken to address the crisis in the advice sector workforce.

Atkinson expressed interest in a government-led National Advice Workforce Strategy.

AdviceUK will continue to campaign for measures to improve the sustainability of the advice workforce.

Join our campaign during (19-23 October) to help us amplify the impact of advice services and call for the support the sector needs: https://bit.ly/4hEtvo6

29/09/2026

Celebrating 40 years of impact.

Founded by Misak Ohanian, Centre for Armenian Information & Advice (CAIA) began with a powerful mission: building bridges towards equality, opportunity, cultural identity and greater inclusivity for Armenians in the UK and the wider community. Today, that same commitment to social justice continues.

In our latest AdviceUK Member Spotlight, hear from CEO Misak and Legal Adviser Arthur about the journey, challenges and achievements behind four decades of supporting and empowering people.

▶️ Watch the full story now on YouTube: https://bit.ly/4ry8waS

🔗Learn more about AdviceUK membership: https://bit.ly/3TQugCq

Interesting discussion at Nesta's event on Govt's 10 year health plan on how they can deliver on prevention. AdviceUK's...
28/09/2026

Interesting discussion at Nesta's event on Govt's 10 year health plan on how they can deliver on prevention. AdviceUK's Dr. Zubaida Haque asks the Minister for Public Health and Patient Safety why free, independent advice services do not have more sustainable funding when they are the front door of prevention for the public.

Address

AdviceUK, 83 Victoria Street
London
SW1H0HW

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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