House Krowd

06/08/2026

🏡 Did you know your landlord has legal responsibilities when it comes to repairs?

If you're renting your home, Section 11 of the Landlord and Tenant Act 1985 places a legal duty on landlords to keep key parts of your home in good repair. This includes:

🔧 The structure and exterior of your home (such as the roof, walls, windows and gutters)

🚿 Water, gas, electricity and sanitation systems

🔥 Heating and hot water installations

Understanding your rights is the first step towards making sure your home is safe, healthy and well maintained. Section 11 applies automatically to most qualifying tenancies, even if your tenancy agreement doesn't mention it.

At House Krowd, we're committed to helping residents better understand their housing rights and giving them the tools to raise concerns with confidence.

📖 Learn more about Section 11 and what it means for you:
https://house.krowd.org.uk/rights/section-11-landlord-and-tenant-act

Understand common landlord repair duties in plain English and learn what evidence to keep.

04/08/2026

🏡 Your voice matters. Your home matters.

Join thousands of residents across the UK using House Krowd to raise concerns, access support and help improve housing standards.

Whether you're dealing with damp, mould, leaks, broken heating or other repair issues, House Krowd gives you the tools to take action and make your voice count.

By registering, you can:

✅ Report and track housing repair issues
✅ Check if you're eligible for ECO grants to improve your home's energy efficiency
✅ Access free guidance, tools and resident support
✅ Build a secure digital record of your property's condition
✅ Become part of a growing community working to create safer, healthier homes

Every resident who joins strengthens our collective voice and helps drive positive change across social housing.

Registration is free, takes just a couple of minutes, and could make a real difference.

🌐 Join House Krowd today: https://housekrowd.com/register

Together, we're helping build safer homes, stronger communities and better outcomes for residents.

Every home has a voice. House Krowd helps people understand home issues, keep structured records, and take the next best step.

03/08/2026

The latest figures from Wales show the number of social homes has increased by 1%, bringing the total to 247,389 social homes across the country.

On the surface, that's encouraging. Every additional social home has the potential to provide stability, security and opportunity for someone who needs it.

However, the figures also remind us that numbers only tell part of the story. Demand for affordable housing remains high, and there are significant differences in social housing availability across Wales. Building more homes is an important step, but ensuring residents feel safe, heard and supported is just as important.

At House Krowd, we believe success isn't measured only by the number of homes we build, it's also measured by the experiences of the people who live in them.

Read the full article here:
https://www.insidehousing.co.uk/news/number-of-social-homes-up-by-1-in-wales-98140

What do you think should be the next priority: increasing housing supply, improving existing homes, or strengthening resident engagement?

The number of social rent homes in Wales has increased to 247,389 units, including bedsits and bed spaces, according to the latest government figures.

30/07/2026

📱 When connectivity becomes a barrier, whose voices are we missing?

As more housing services move online, digital access has become essential for residents to report issues, share feedback and engage with decisions about their homes.

But for many social housing residents, reliable internet access is not guaranteed.

💻 The digital divide means some residents may be unable to:
❌ Complete online surveys
❌ Access important housing information
❌ Join digital engagement activities
❌ Have their experiences reflected in the data

This creates a challenge: data can only represent the people who are able to participate.

If we rely only on digital engagement, we risk leaving behind the very communities we are trying to understand.

True resident engagement requires choice — combining digital tools with accessible, inclusive ways for everyone to have their say.

Because every resident deserves to be connected, heard and represented.

💬 How can housing providers close the digital gap and ensure no voice is excluded?

29/07/2026

Knowing your rights as a tenant can make all the difference.

From living in a safe, well-maintained home to understanding what your landlord is responsible for, being informed helps you make confident decisions and seek support when you need it.

At House Krowd, we're committed to making housing information easier to understand and more accessible for everyone.

Read more about tenant rights here: https://housekrowd.com/rights/tenant-rights

29/07/2026

For decades, we've focused on keeping homes warm. But are we giving enough attention to keeping them cool?

As the UK's climate changes, overheating in homes is becoming an increasingly important issue. Recent research suggests far more households are experiencing uncomfortable indoor temperatures during the summer than they were just a decade ago.

The challenge isn't about choosing between energy efficiency and resident comfort—it's about achieving both.

Homes of the future need to be:

🏡 Warm in winter
☀️ Cool in summer
💙 Healthy to live in
🌍 Ready for a changing climate

In our latest blog, we explore why overheating deserves to be part of the conversation around healthy homes, resident wellbeing and the future of housing.

Read the full blog: https://housekrowd.com/blog/from-18-to-80-are-uk-homes-prepared-for-hotter-summers
What changes do you think are needed to make UK homes more resilient to hotter summers?

24/07/2026

🏡 What’s one thing about your home or neighbourhood that needs more attention?

The people who live in a community understand its challenges best.

Whether it’s an area that needs improvement, something that isn’t working as it should, or an idea that could make a difference — your experiences and feedback matter.

At House Krowd, we believe stronger communities are built when residents have the opportunity to share what matters to them.

Your voice can help highlight the things that need attention and shape better places to live. ❤️

23/07/2026

🏡 You know your community better than anyone. ❤️

The people who understand a neighbourhood best are the people who live there.

From noticing issues early, sharing ideas, supporting neighbours, or helping improve the places we call home — every resident has a valuable role to play.

At House Krowd, we believe communities are stronger when residents have a voice and the opportunity to be heard.

Because better places to live are built together. 🏡

22/07/2026

❤️ A simple thank you.

Every day, thousands of people across the social housing sector work behind the scenes to make a positive difference.

From housing officers and repairs teams to neighbourhood teams, resident engagement specialists, contractors and community partners—your work helps people feel safe, supported and at home.

The challenges are real, and the work isn't always easy. But your commitment helps create stronger communities and better outcomes for residents across the UK.

At House Krowd, we're proud to work alongside organisations that put people at the heart of what they do.

So today, we simply want to say...

Thank you for making a difference.

21/07/2026

📊 71%.

According to the latest Tenant Satisfaction Measures, 71% of tenants reported being satisfied with their landlord's overall service.

It's a positive figure—but does one statistic tell the whole story?

Behind every percentage is a person, a home and an individual experience. While data is essential for measuring performance, it doesn't explain why residents feel the way they do.

Who responded?

Who didn't?

What stories are hidden behind the numbers?

For landlords and social housing providers, the real value comes from looking beyond the headline figure. Listening to residents, understanding their experiences and acting on feedback are what drive meaningful improvements.

At House Krowd, we believe that data should start conversations—not end them. When statistics are combined with genuine resident engagement, organisations gain the insights needed to build stronger services and stronger communities.

What do you think? Is resident satisfaction best measured through surveys alone, or should housing providers place greater emphasis on ongoing conversations with residents?

Read our latest blog to explore the discussion in more detail.
https://housekrowd.com/blog/does-one-statistic-tell-the-whole-story