28/09/2026
What happens when the unexpected happens?
Our first PATA Expert Masterclass saw Alan Pattison of Travel Risk Professionals share 10 practical crisis management tips for travel agents.
🎬 Watch our quick snapshot of his top tips:
1. Know your crisis plan
2. Know who to contact
3. Ensure 24/7 cover
4. Keep contacts accessible
5. Test the plan
6. Think before communicating
7. Never admit liability
8. Keep clear records
9. Know your local partners
10. Look after yourself and colleagues
👉 Missed it? Watch the full Masterclass ➡ LINK IN BIO
More PATA Expert Masterclasses coming soon! 👀