PAC-UK

PAC-UK Specialist therapy, advice, support, counselling & training for all affected by adoption & permanency

PAC-UK brings together a multi-disciplinary team of more than 100 staff and volunteers with an extensive range of skills and expertise in working therapeutically with children, adoptive families, other permanent carers, adopted adults and birth parents. We offer the following key services:

Advice Line staffed by qualified and experienced PAC-UK counsellors who can provide advice and information o

n all aspects of adoption and other forms of permanent care;

A range of Adopted Adult Services for adults adopted or otherwise permanently placed as children, including advice, counselling, access to adoption records, searching and intermediary services;

A Birth Parent & Birth Relatives Service providing a range of advice, counselling, intermediary services and groups for birth parents and other birth relatives;

A Child & Family Service offering support, counselling and therapy to adoptive families or those with a permanently placed child, including Special Guardians and Kinship Carers;

An Education Service working with children, parents and schools to improve the educational experience of adopted/permanently-placed children;

A Training Service offering a comprehensive training programme focussing on topics specific to adoption and permanent placement. Some of these workshops and seminars are for professionals only, and some are specifically for parents and carers. We have partnerships with 77 local authorities stretching from Northumberland and York in the north to Haringey and Essex in the south; and in total more than 100 local authorities benefit from our expertise every year.

PAC-UK achieves fifth consecutive ‘Outstanding’ Ofsted ratingFamily Action's adoption support agency, PAC-UK, has once a...
06/03/2026

PAC-UK achieves fifth consecutive ‘Outstanding’ Ofsted rating

Family Action's adoption support agency, PAC-UK, has once again been rated Outstanding by Ofsted, marking an unprecedented fifth consecutive Outstanding inspection. PAC-UK remains the only adoption support agency (ASA) in England to achieve this milestone.

Read the full press release incl. link to inspection report here:

Family Action’s adoption support agency, PAC-UK, has received an unprecedented fifth consecutive Outstanding Ofsted rating.

Final Spaces: New & Innovative PAC-UK CPD Training Working with Adopted Adults in Counselling Practice 📅 Dates: 24 & 25 ...
13/02/2026

Final Spaces: New & Innovative PAC-UK CPD Training

Working with Adopted Adults in Counselling Practice

📅 Dates: 24 & 25 March 2026
🕤 Time: 9.30am – 5.00pm (both days)
📍 Location: Family Action Head Office, London, N1 7GR
💷 Cost: £250 + VAT (£300 total)
🎟️ Secure Your Place Today – Spaces Are Limited!

👉 www.family-action.org.uk/events/working-with-adopted-adults-in-counselling-practice

We are sharing this on behalf of Researcher Nick Burke who has been creating an Adoptee Quality of Life Survey in conjun...
21/01/2026

We are sharing this on behalf of Researcher Nick Burke who has been creating an Adoptee Quality of Life Survey in conjunction with Sheffield university and funded by the National institute of Health and Care Research.
This Survey has been co-designed from the start with adopted adults and adopted young people shaping the questions and content.

It is hoped this survey will replace standard evaluation measures for adopted people such as Strength and Difficulties questionnaires – which do not take into context the specific circumstances of adoption, giving a much more accurate measure for the impact of support and services.

Nick Burke is now looking for people to complete the survey to get an understanding of Adoptees Quality Life in England at this current time. Adoptee quality of life - Adoptee survey http://bit.ly/3XAtmIr

Note from Nick Burke for those aged 25 and over
“Although the specific age group I am looking at is 16-25, the contributions of older adoptees have been really important to this project. The age range includes young adults, but the hindsight, and life experiences of adoptees older than that really helped us set and understand the themes. Although the specific questions are based on things that 16-25-year-olds thought it was important to ask, the wording and subjects of those questions were also shaped by experiences and views shared by adoptees including those over 25, birth family members and adopters.”

If you are over 25 – please state that you fit in that age category and complete the survey – there is a box at the end for any additional info where you can add your age.

Please read the information carefully there is more information here Adoptee quality of life https://sites.google.com/sheffield.ac.uk/adoptee-quality-of-life/about?authuser=0– some of the questions may be difficult to answer depending on your situation, so do take care – the survey is optional as are all the questions.

If you have any further questions – please contact Nick Burke [email protected]

Our PAC-UK office and advice line numbers close on 23 December 2025 and re-open week beginning 5 January 2026. Contact d...
19/12/2025

Our PAC-UK office and advice line numbers close on 23 December 2025 and re-open week beginning 5 January 2026.

Contact details for crisis and other support organisations are listed on the Our Services page of our website:

Advice and Support Our purpose is to provide anyone who has been affected by adoption, permanency and special guardianship, as well as the professionals who support them, with expert, independent advice and counselling. Please read all information listed on this page before contacting us. National P...

Would you like to take part in brain research? The University of Manchester would like to invite families to take part i...
10/12/2025

Would you like to take part in brain research?

The University of Manchester would like to invite families to take part in some important new research about children’s social behaviour and understanding:

We are recruiting children who were adopted or separated from their birth parents, and their adoptive parents/guardians aged 13-17 to take part in a research study with the University of Manchester.

We would like to learn more about how early life experience influences the brain, behaviour, and the immune system later in life. This study will use psychological assessment, online games, brain imaging and blood sampling.

You will be compensated for your time and travel expenses. For further information email [email protected] or call 07353103952.

New March 2026 London dates just released!We're excited to announce new London dates for our Family Action PAC-UK “Worki...
26/11/2025

New March 2026 London dates just released!

We're excited to announce new London dates for our Family Action PAC-UK “Working with Adopted Adults in Counselling Practice” training for professionals.

Our November 2025 dates in Leeds and London sold out quickly and received fantastic feedback from participants - thank you to everyone who joined us!

Don’t miss your chance to take part in our next training with PAC-UK facilitators Mike Hancock and Gilli Bruce (pictured below).

Find out more and book your place:
https://www.pac-uk.org/training/workshops-for-professionals/

Adopt London UK Adopt Thames Valley Adoption West Adoption Now One Adoption Adoption At Heart Together for Adoption Family Rights Group Coram Adoption Counts Adopt South West

🎥 For those who could not watch live, the event recordings for our three online events delivered this week during   2025...
23/10/2025

🎥 For those who could not watch live, the event recordings for our three online events delivered this week during 2025 are available to watch on our PAC-UK YouTube channel:

"Celebrating 10 years of Adopteens" (20 Oct 2025) https://www.youtube.com/watch?v=Wqu71xP5P10

"Adoption and identity roundtable" (21 Oct 2025) https://www.youtube.com/watch?v=ZHee-j5LoeA

"Adoption, trauma and the body - Exploring the connection" (22 Oct 2025) https://www.youtube.com/watch?v=Rs9S3nBXX0o

… You can also watch our new short-film that celebrates 10 years of Adopteens here: https://www.youtube.com/watch?v=fYXvt9D8fxw

https://www.youtube.com/-UK/videos

Family Action One Adoption Adoption At Heart You Can Adopt Adoption Now Adopt London UK Coram Adoption Counts Adoption East Midlands Adopt Thames Valley Adoption West - All shares appreciated.

We premiered this new short-film at our 'Celebrating 10 years of Adopteens - A decade of connection and peer support' event that took place on Monday 20 Octo...

Our Family Action PAC-UK Special Guardianship Support Service (SGSS) is available for commissioning by local authorities...
09/10/2025

Our Family Action PAC-UK Special Guardianship Support Service (SGSS) is available for commissioning by local authorities to strengthen support for Special Guardianship families.

Our core offer includes:

✅ A dedicated SGSS website with up-to-date guidance and resources www.specialguardiansupport.org.uk
✅ Specialist Advice Line staffed by qualified PAC-UK counsellors
✅ Online support groups for Special Guardians (SGs)
✅ Online training workshops for SGs and professionals
✅ Spot-purchase options: counselling, advocacy, therapeutic packages & commissioned training

If you're a professional or commissioner looking to enhance SG support in your area, get in touch by emailing [email protected]

PAC-UK Special Guardianship Support Service Comprehensive and up-to-date information, guidance and support for special guardians. Special guardianship Special guardianship provides certainty for children about where and who they will be living with when they can’t live with their birth parents. Sp...

💬 "I felt seen, validated and supported."When you’ve lost care of your child, finding the right support can feel impossi...
09/10/2025

💬 "I felt seen, validated and supported."

When you’ve lost care of your child, finding the right support can feel impossible. One birth parent shares how Family Action PAC-UK helped them feel heard, build resilience and begin healing through the pain of separation. 💔➡️💛

Swipe through their powerful journey via the four graphics on this post - remember, our PAC-UK Advice Line is available when you need it.

Hollie’s story – from Kinship Carer to Special GuardianBecoming a kinship carer during the chaos of COVID, Hollie faced ...
07/10/2025

Hollie’s story – from Kinship Carer to Special Guardian

Becoming a kinship carer during the chaos of COVID, Hollie faced judgment, isolation and a system she didn’t understand. But with grit, love, and support from Family Action PAC-UK, she found her voice, a community, and a bond that changed everything.

https://family-action.org.uk/stories/from-kinship-carer-to-special-guardian/

When Hollie became a kinship carer, she faced a system she didn’t understand. With support from Family Action, she found her voice.

06/10/2025
Part of the Kinship Care Alliance and supporting over 300 special guardianship families each year through our PAC-UK ser...
06/10/2025

Part of the Kinship Care Alliance and supporting over 300 special guardianship families each year through our PAC-UK service, Family Action is proud to support

This week, through blogs and soundbites we will be sharing views and experiences from special guardians who have accessed our support.

For more information about our services, please visit: www.family-action.org.uk/our-work-impact/adoption-special-guardianship

Address

PAC-UK, Family Action Head Office
London
N17GR

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 7:30pm
Friday 9am - 5pm

Telephone

+443001800090

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