HSMAI Region Europe

HSMAI Region Europe HSMAI - Hospitality Sales and Marketing Association International - is a global organization founded in the US in 1927.

The Hospitality Sales and Marketing Association International (HSMAI) Region Europe is committed to growing business for the hotel, event and travel industry and their partners, and is the industryโ€™s leading advocate for intelligent, sustainable revenue growth on a local, national and European level. The association provides practical tools, insights, and cutting edge expertise to enable knowledge sharing and enhance professional development as well as fuel sales, inspire marketing, transform businesses digitally and optimise revenue.

09/10/2026

"Data Fragmentation The Impact On AI Discovery"

๐— ๐—”๐——๐—ฅ๐—œ๐——, ๐—ช๐—˜โ€™๐—ฅ๐—˜ ๐—ฅ๐—˜๐—”๐——๐—ฌ. ๐—”๐—ฅ๐—˜ ๐—ฌ๐—ข๐—จ ๐—๐—ข๐—œ๐—ก๐—œ๐—ก๐—š ๐—จ๐—ฆ ๐—ง๐—ข๐— ๐—ข๐—ฅ๐—ฅ๐—ข๐—ช?The speakers are ready. The conversations are set. And tomorrow, weโ€™re ...
07/10/2026

๐— ๐—”๐——๐—ฅ๐—œ๐——, ๐—ช๐—˜โ€™๐—ฅ๐—˜ ๐—ฅ๐—˜๐—”๐——๐—ฌ. ๐—”๐—ฅ๐—˜ ๐—ฌ๐—ข๐—จ ๐—๐—ข๐—œ๐—ก๐—œ๐—ก๐—š ๐—จ๐—ฆ ๐—ง๐—ข๐— ๐—ข๐—ฅ๐—ฅ๐—ข๐—ช?

The speakers are ready. The conversations are set. And tomorrow, weโ€™re coming together at ๐—ฅ๐—ฎ๐—ฑ๐—ถ๐˜€๐˜€๐—ผ๐—ป ๐—ฅ๐—˜๐—— ๐— ๐—ฎ๐—ฑ๐—ฟ๐—ถ๐—ฑ for the first local ๐—›๐—ฆ๐— ๐—”๐—œ ๐—˜๐˜‚๐—ฟ๐—ผ๐—ฝ๐—ฒ ๐—–๐—ผ๐—บ๐—บ๐—ฒ๐—ฟ๐—ฐ๐—ถ๐—ฎ๐—น ๐—ฆ๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐˜† ๐—™๐—ผ๐—ฟ๐˜‚๐—บ ๐— ๐—ฎ๐—ฑ๐—ฟ๐—ถ๐—ฑ.

An afternoon built around the conversations shaping hospitality right now โ€” from ๐—”๐—œ ๐—ฎ๐—ป๐—ฑ ๐˜๐—ต๐—ฒ ๐—ฐ๐—ต๐—ฎ๐—ป๐—ด๐—ถ๐—ป๐—ด ๐—ฐ๐—ผ๐—บ๐—บ๐—ฒ๐—ฟ๐—ฐ๐—ถ๐—ฎ๐—น ๐—น๐—ฎ๐—ป๐—ฑ๐˜€๐—ฐ๐—ฎ๐—ฝ๐—ฒ ๐˜๐—ผ ๐—ฟ๐—ฒ๐˜ƒ๐—ฒ๐—ป๐˜‚๐—ฒ, ๐˜€๐—ฎ๐—น๐—ฒ๐˜€, ๐—บ๐—ฎ๐—ฟ๐—ธ๐—ฒ๐˜๐—ถ๐—ป๐—ด, ๐—ฑ๐—ถ๐˜€๐˜๐—ฟ๐—ถ๐—ฏ๐˜‚๐˜๐—ถ๐—ผ๐—ป ๐—ฎ๐—ป๐—ฑ ๐—น๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ๐˜€๐—ต๐—ถ๐—ฝ.

Youโ€™ll hear from an outstanding group of industry leaders, exchange ideas with peers and finish the afternoon with ๐—ฑ๐—ฟ๐—ถ๐—ป๐—ธ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—ป๐—ฒ๐˜๐˜„๐—ผ๐—ฟ๐—ธ๐—ถ๐—ป๐—ด ๐—ผ๐—ป ๐˜๐—ต๐—ฒ ๐—ฟ๐—ผ๐—ผ๐—ณ๐˜๐—ผ๐—ฝ ๐—ผ๐˜ƒ๐—ฒ๐—ฟ๐—น๐—ผ๐—ผ๐—ธ๐—ถ๐—ป๐—ด ๐— ๐—ฎ๐—ฑ๐—ฟ๐—ถ๐—ฑ.

๐—ง๐—ต๐—ฒ๐—ฟ๐—ฒโ€™๐˜€ ๐˜€๐˜๐—ถ๐—น๐—น ๐˜๐—ถ๐—บ๐—ฒ ๐˜๐—ผ ๐—ท๐—ผ๐—ถ๐—ป ๐˜‚๐˜€ ๐—ฎ๐—ป๐—ฑ ๐˜„๐—ฒ ๐˜„๐—ผ๐˜‚๐—น๐—ฑ ๐—น๐—ผ๐˜ƒ๐—ฒ ๐˜๐—ผ ๐˜€๐—ฒ๐—ฒ ๐˜†๐—ผ๐˜‚ ๐˜๐—ต๐—ฒ๐—ฟ๐—ฒ ๐˜๐—ผ๐—บ๐—ผ๐—ฟ๐—ฟ๐—ผ๐˜„.

๐Ÿ“… ๐Ÿด ๐—ข๐—ฐ๐˜๐—ผ๐—ฏ๐—ฒ๐—ฟ ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฒ | โฐ ๐Ÿญ๐Ÿฑ:๐Ÿฌ๐Ÿฌโ€“๐Ÿญ๐Ÿต:๐Ÿฌ๐Ÿฌ | ๐Ÿ“ ๐—ฅ๐—ฎ๐—ฑ๐—ถ๐˜€๐˜€๐—ผ๐—ป ๐—ฅ๐—˜๐—— ๐— ๐—ฎ๐—ฑ๐—ฟ๐—ถ๐—ฑ
๐ŸŽŸ๏ธ ๐—›๐—ผ๐˜๐—ฒ๐—น๐—ถ๐—ฒ๐—ฟ๐˜€ ๐—ฎ๐˜๐˜๐—ฒ๐—ป๐—ฑ ๐—ณ๐—ผ๐—ฟ ๐—ณ๐—ฟ๐—ฒ๐—ฒ, whether or not they are HSMAI Europe members.

๐Ÿ‘‰ ๐—˜๐˜…๐—ฝ๐—น๐—ผ๐—ฟ๐—ฒ ๐˜๐—ต๐—ฒ ๐—ฝ๐—ฟ๐—ผ๐—ด๐—ฟ๐—ฎ๐—บ๐—บ๐—ฒ ๐—ฎ๐—ป๐—ฑ ๐˜€๐—ฒ๐—ฐ๐˜‚๐—ฟ๐—ฒ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฝ๐—น๐—ฎ๐—ฐ๐—ฒ:
https://hsmai.eu/commercial-strategy-forum-madrid-2026/csf-madrid-programme/

โณ ๐—ง๐—ช๐—ข ๐——๐—”๐—ฌ๐—ฆ ๐—ง๐—ข ๐—š๐—ข ๐—จ๐—ก๐—ง๐—œ๐—Ÿ ๐—ง๐—›๐—˜ ๐—–๐—ข๐— ๐— ๐—˜๐—ฅ๐—–๐—œ๐—”๐—Ÿ ๐—ฆ๐—ง๐—ฅ๐—”๐—ง๐—˜๐—š๐—ฌ ๐—™๐—ข๐—ฅ๐—จ๐—  ๐— ๐—”๐——๐—ฅ๐—œ๐——!๐—ฌ๐—ข๐—จ๐—ฅ ๐—ฉ๐—˜๐—ก๐—จ๐—˜ ๐—›๐—”๐—ฆ ๐—•๐—˜๐—˜๐—ก ๐—™๐—ข๐—จ๐—ก๐——. ๐—ช๐—›๐—”๐—ง ๐— ๐—”๐—ž๐—˜๐—ฆ ๐—œ๐—ง ๐—ง๐—›๐—˜ ๐—ข๐—ก๐—˜ ๐—ง๐—›๐—˜๐—ฌ ๐—–๐—›๐—ข๐—ข๐—ฆ๐—˜...
06/10/2026

โณ ๐—ง๐—ช๐—ข ๐——๐—”๐—ฌ๐—ฆ ๐—ง๐—ข ๐—š๐—ข ๐—จ๐—ก๐—ง๐—œ๐—Ÿ ๐—ง๐—›๐—˜ ๐—–๐—ข๐— ๐— ๐—˜๐—ฅ๐—–๐—œ๐—”๐—Ÿ ๐—ฆ๐—ง๐—ฅ๐—”๐—ง๐—˜๐—š๐—ฌ ๐—™๐—ข๐—ฅ๐—จ๐—  ๐— ๐—”๐——๐—ฅ๐—œ๐——!

๐—ฌ๐—ข๐—จ๐—ฅ ๐—ฉ๐—˜๐—ก๐—จ๐—˜ ๐—›๐—”๐—ฆ ๐—•๐—˜๐—˜๐—ก ๐—™๐—ข๐—จ๐—ก๐——. ๐—ช๐—›๐—”๐—ง ๐— ๐—”๐—ž๐—˜๐—ฆ ๐—œ๐—ง ๐—ง๐—›๐—˜ ๐—ข๐—ก๐—˜ ๐—ง๐—›๐—˜๐—ฌ ๐—–๐—›๐—ข๐—ข๐—ฆ๐—˜?

AI is changing how meetings and events are discovered. Getting noticed is only part of the journey.

At the ๐—–๐—ผ๐—บ๐—บ๐—ฒ๐—ฟ๐—ฐ๐—ถ๐—ฎ๐—น ๐—ฆ๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐˜† ๐—™๐—ผ๐—ฟ๐˜‚๐—บ ๐— ๐—ฎ๐—ฑ๐—ฟ๐—ถ๐—ฑ ๐—Ÿ๐—ถ๐—ด๐—ต๐˜๐—ป๐—ถ๐—ป๐—ด ๐—ฅ๐—ผ๐˜‚๐—ป๐—ฑ๐˜€, ๐—ฅ๐—ถ๐—ฐ๐—ฐ๐—ฎ๐—ฟ๐—ฑ๐—ผ ๐—š๐—ฎ๐—น๐—ฎ๐—ป๐˜๐—ถ, Director of Sales, International, Hospitality Cloud at ๐—–๐˜ƒ๐—ฒ๐—ป๐˜, will present:

โ€œ๐—”๐—œ-๐—ฃ๐—ผ๐˜„๐—ฒ๐—ฟ๐—ฒ๐—ฑ ๐— ๐—ฒ๐—ฒ๐˜๐—ถ๐—ป๐—ด๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—˜๐˜ƒ๐—ฒ๐—ป๐˜๐˜€: ๐—™๐—ฟ๐—ผ๐—บ ๐—•๐—ฒ๐—ถ๐—ป๐—ด ๐—™๐—ผ๐˜‚๐—ป๐—ฑ ๐˜๐—ผ ๐—•๐—ฒ๐—ถ๐—ป๐—ด ๐—–๐—ต๐—ผ๐˜€๐—ฒ๐—ปโ€

In ๐Ÿฒ ๐—บ๐—ถ๐—ป๐˜‚๐˜๐—ฒ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐Ÿฐ๐Ÿฌ ๐˜€๐—ฒ๐—ฐ๐—ผ๐—ป๐—ฑ๐˜€, Riccardo will explore how AI is reshaping the journey from venue discovery to selection.

Join us this Thursday for an afternoon of industry insights, fresh perspectives and networking with Madridโ€™s hospitality community.

๐Ÿ“… ๐Ÿด ๐—ข๐—ฐ๐˜๐—ผ๐—ฏ๐—ฒ๐—ฟ ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฒ | ๐Ÿ“ ๐—ฅ๐—ฎ๐—ฑ๐—ถ๐˜€๐˜€๐—ผ๐—ป ๐—ฅ๐—˜๐—— ๐— ๐—ฎ๐—ฑ๐—ฟ๐—ถ๐—ฑ

๐—›๐—ผ๐˜๐—ฒ๐—น๐—ถ๐—ฒ๐—ฟ๐˜€ ๐—ฎ๐˜๐˜๐—ฒ๐—ป๐—ฑ ๐—ณ๐—ผ๐—ฟ ๐—ณ๐—ฟ๐—ฒ๐—ฒ, whether or not they are HSMAI Europe members.

๐Ÿ‘‰ ๐—ง๐—ต๐—ฒ๐—ฟ๐—ฒโ€™๐˜€ ๐˜€๐˜๐—ถ๐—น๐—น ๐˜๐—ถ๐—บ๐—ฒ ๐˜๐—ผ ๐—ฟ๐—ฒ๐—ด๐—ถ๐˜€๐˜๐—ฒ๐—ฟ: https://hsmai.eu/commercial-strategy-forum-madrid-2026/csf-madrid-programme/

02/10/2026

"Your customers stopped searching. They started asking, How are your Answers?"

๐Ÿจ ๐—ฆ๐—”๐— ๐—˜ ๐— ๐—”๐—ฅ๐—ž๐—˜๐—ง ๐—ฃ๐—ฅ๐—˜๐—ฆ๐—ฆ๐—จ๐—ฅ๐—˜๐—ฆ. ๐——๐—œ๐—™๐—™๐—˜๐—ฅ๐—˜๐—ก๐—ง ๐—›๐—ข๐—ง๐—˜๐—Ÿ๐—ฆ. ๐—ช๐—›๐—”๐—ง ๐—–๐—›๐—”๐—ก๐—š๐—˜๐—ฆ ๐—œ๐—ก ๐—ง๐—›๐—˜ ๐—–๐—ข๐— ๐— ๐—˜๐—ฅ๐—–๐—œ๐—”๐—Ÿ ๐—ฃ๐—Ÿ๐—”๐—ก?AI, distribution, direct bookings and cha...
02/10/2026

๐Ÿจ ๐—ฆ๐—”๐— ๐—˜ ๐— ๐—”๐—ฅ๐—ž๐—˜๐—ง ๐—ฃ๐—ฅ๐—˜๐—ฆ๐—ฆ๐—จ๐—ฅ๐—˜๐—ฆ. ๐——๐—œ๐—™๐—™๐—˜๐—ฅ๐—˜๐—ก๐—ง ๐—›๐—ข๐—ง๐—˜๐—Ÿ๐—ฆ. ๐—ช๐—›๐—”๐—ง ๐—–๐—›๐—”๐—ก๐—š๐—˜๐—ฆ ๐—œ๐—ก ๐—ง๐—›๐—˜ ๐—–๐—ข๐— ๐— ๐—˜๐—ฅ๐—–๐—œ๐—”๐—Ÿ ๐—ฃ๐—Ÿ๐—”๐—ก?

AI, distribution, direct bookings and changing demand affect every hotel businessโ€”but the right response may look very different from one organisation to another.

At the ๐—–๐—ฆ๐—™ ๐— ๐—ฎ๐—ฑ๐—ฟ๐—ถ๐—ฑ ๐—›๐—ผ๐˜๐—ฒ๐—น๐—ถ๐—ฒ๐—ฟ ๐—Ÿ๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ๐˜€๐—ต๐—ถ๐—ฝ ๐—ฃ๐—ฎ๐—ป๐—ฒ๐—น, hear directly from leaders making those decisions:

๐Ÿ”น ๐—™๐—ฒ๐—ฟ๐—ป๐—ฎ๐—ป๐—ฑ๐—ผ ๐—ฉ๐—ถ๐˜ƒ๐—ฒ๐˜€, Chief Commercial Officer, Minor Hotels
๐Ÿ”น ๐—Ÿ๐—ถ๐—น๐—ฎ ๐—ฅ๐—ผ๐—ฑ๐—ฟรญ๐—ด๐˜‚๐—ฒ๐˜‡ ๐—š๐—ฎ๐˜†๐—ผ, Director of Sales and Marketing, Hotel Puerta Amรฉrica
๐Ÿ”น ๐—•๐—ฎ๐—น๐—ฎ๐˜‡๐˜€ ๐—ฆ๐˜‡๐—ฒ๐—ป๐˜๐—บ๐—ฎ๐—ฟ๐˜†, Director of Revenue Management, InterContinental Madrid
๐Ÿ”น ๐—ก๐—ฒ๐˜ƒ๐—ถ๐—น๐—น๐—ฒ ๐—œ๐˜€๐—ฎ๐—ฎ๐—ฐ, Revenue Strategy Director, Petit Palace

๐—”๐—ณ๐—ฟ๐—ฎ ๐—ž๐—ผ๐—ฒ๐—ฟ๐˜€-๐—›๐—ฎ๐—ฟ๐˜๐—ธ๐—ฎ๐—บ๐—ฝ, Global Senior Manager Business Solutions at Radisson Hotel Group, will moderate.

Where do their priorities align? Where do they differ? Join the discussion and take new perspectives back to your own commercial strategy.

๐Ÿ“… ๐Ÿด ๐—ข๐—ฐ๐˜๐—ผ๐—ฏ๐—ฒ๐—ฟ ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฒ | ๐Ÿ“ ๐—ฅ๐—ฎ๐—ฑ๐—ถ๐˜€๐˜€๐—ผ๐—ป ๐—ฅ๐—˜๐—— ๐— ๐—ฎ๐—ฑ๐—ฟ๐—ถ๐—ฑ

๐—›๐—ผ๐˜๐—ฒ๐—น๐—ถ๐—ฒ๐—ฟ๐˜€ ๐—ฎ๐˜๐˜๐—ฒ๐—ป๐—ฑ ๐—ณ๐—ผ๐—ฟ ๐—ณ๐—ฟ๐—ฒ๐—ฒ, including HSMAI Europe non-members.

๐Ÿ‘‰ ๐—ฅ๐—ฒ๐—ด๐—ถ๐˜€๐˜๐—ฒ๐—ฟ ๐—ป๐—ผ๐˜„ ๐—ฎ๐—ป๐—ฑ ๐—ท๐—ผ๐—ถ๐—ป ๐˜๐—ต๐—ฒ ๐—ฐ๐—ผ๐—ป๐˜ƒ๐—ฒ๐—ฟ๐˜€๐—ฎ๐˜๐—ถ๐—ผ๐—ป:
https://hsmai.eu/commercial-strategy-forum-madrid-2026/csf-madrid-programme/

๐Ÿค– ๐—”๐—œ ๐—œ๐—ฆ ๐— ๐—ข๐—ฉ๐—œ๐—ก๐—š ๐—œ๐—ก๐—ง๐—ข ๐—›๐—ข๐—ง๐—˜๐—Ÿ ๐—ข๐—ฃ๐—˜๐—ฅ๐—”๐—ง๐—œ๐—ข๐—ก๐—ฆ. ๐—”๐—ฅ๐—˜ ๐—ฌ๐—ข๐—จ๐—ฅ ๐—–๐—ข๐— ๐— ๐—˜๐—ฅ๐—–๐—œ๐—”๐—Ÿ ๐—ฃ๐—Ÿ๐—”๐—ก๐—ฆ ๐—ž๐—˜๐—˜๐—ฃ๐—œ๐—ก๐—š ๐—จ๐—ฃ?Agentic AI and changing customer journeys are...
30/09/2026

๐Ÿค– ๐—”๐—œ ๐—œ๐—ฆ ๐— ๐—ข๐—ฉ๐—œ๐—ก๐—š ๐—œ๐—ก๐—ง๐—ข ๐—›๐—ข๐—ง๐—˜๐—Ÿ ๐—ข๐—ฃ๐—˜๐—ฅ๐—”๐—ง๐—œ๐—ข๐—ก๐—ฆ. ๐—”๐—ฅ๐—˜ ๐—ฌ๐—ข๐—จ๐—ฅ ๐—–๐—ข๐— ๐— ๐—˜๐—ฅ๐—–๐—œ๐—”๐—Ÿ ๐—ฃ๐—Ÿ๐—”๐—ก๐—ฆ ๐—ž๐—˜๐—˜๐—ฃ๐—œ๐—ก๐—š ๐—จ๐—ฃ?

Agentic AI and changing customer journeys are raising new questions for hospitality. What should hotel leaders act on now, and where does industry collaboration matter?

Join ๐—”๐—œ ๐—ถ๐—ป ๐—›๐—ผ๐˜€๐—ฝ๐—ถ๐˜๐—ฎ๐—น๐—ถ๐˜๐˜†: ๐—ž๐—ฒ๐˜† ๐—ง๐—ฎ๐—ธ๐—ฒ๐—ฎ๐˜„๐—ฎ๐˜†๐˜€ ๐—ณ๐—ผ๐—ฟ ๐˜๐—ต๐—ฒ ๐—œ๐—ป๐—ฑ๐˜‚๐˜€๐˜๐—ฟ๐˜† at ๐—–๐—ผ๐—บ๐—บ๐—ฒ๐—ฟ๐—ฐ๐—ถ๐—ฎ๐—น ๐—ฆ๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐˜† ๐—™๐—ผ๐—ฟ๐˜‚๐—บ ๐— ๐—ฎ๐—ฑ๐—ฟ๐—ถ๐—ฑ for a conversation drawing on developments across the sector and work taking place through ๐—›๐—ฆ๐— ๐—”๐—œ ๐—˜๐˜‚๐—ฟ๐—ผ๐—ฝ๐—ฒโ€™๐˜€ ๐—”๐—œ ๐—”๐—ฑ๐˜ƒ๐—ถ๐˜€๐—ผ๐—ฟ๐˜† ๐—•๐—ผ๐—ฎ๐—ฟ๐—ฑ.

Javier Campo, Head of Europe, Middle East and Africa at Amadeus will moderate, joined by:

๐Ÿ”น Gianni Di Fede, Global Chief Commercial Officer, Radisson Hotel Group
๐Ÿ”น Benjamin Jost, CEO and Co-Founder, TrustYou
๐Ÿ”น Maialen Carbajo San Millรกn, Director Retail & Travel, Google

Bring your questions. Hear three industry perspectives. Leave with a clearer view of what AI could mean for your commercial team.

๐Ÿ“… ๐Ÿด ๐—ข๐—ฐ๐˜๐—ผ๐—ฏ๐—ฒ๐—ฟ ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฒ | ๐Ÿ“ ๐—ฅ๐—ฎ๐—ฑ๐—ถ๐˜€๐˜€๐—ผ๐—ป ๐—ฅ๐—˜๐—— ๐— ๐—ฎ๐—ฑ๐—ฟ๐—ถ๐—ฑ

๐—›๐—ผ๐˜๐—ฒ๐—น๐—ถ๐—ฒ๐—ฟ๐˜€ ๐—ฎ๐˜๐˜๐—ฒ๐—ป๐—ฑ ๐—ณ๐—ผ๐—ฟ ๐—ณ๐—ฟ๐—ฒ๐—ฒ, including HSMAI Europe non-members.

๐Ÿ‘‰ ๐—˜๐˜…๐—ฝ๐—น๐—ผ๐—ฟ๐—ฒ ๐˜๐—ต๐—ฒ ๐—ฝ๐—ฟ๐—ผ๐—ด๐—ฟ๐—ฎ๐—บ๐—บ๐—ฒ ๐—ฎ๐—ป๐—ฑ ๐—ฟ๐—ฒ๐—ด๐—ถ๐˜€๐˜๐—ฒ๐—ฟ:
https://hsmai.eu/commercial-strategy-forum-madrid-2026/csf-madrid-programme/

๐—ช๐—›๐—”๐—ง ๐—ช๐—œ๐—Ÿ๐—Ÿ ๐——๐—ฅ๐—œ๐—ฉ๐—˜ ๐——๐—˜๐— ๐—”๐—ก๐—— ๐—œ๐—ก ๐— ๐—”๐——๐—ฅ๐—œ๐—— ๐—ก๐—˜๐—ซ๐—ง?Major events. Tourism. Better connections. New investment. The forces shaping a de...
28/09/2026

๐—ช๐—›๐—”๐—ง ๐—ช๐—œ๐—Ÿ๐—Ÿ ๐——๐—ฅ๐—œ๐—ฉ๐—˜ ๐——๐—˜๐— ๐—”๐—ก๐—— ๐—œ๐—ก ๐— ๐—”๐——๐—ฅ๐—œ๐—— ๐—ก๐—˜๐—ซ๐—ง?

Major events. Tourism. Better connections. New investment. The forces shaping a destination extend far beyond the hotel lobbyโ€”and commercial leaders need to understand what is coming.

At the ๐—›๐—ฆ๐— ๐—”๐—œ ๐—˜๐˜‚๐—ฟ๐—ผ๐—ฝ๐—ฒ ๐—–๐—ผ๐—บ๐—บ๐—ฒ๐—ฟ๐—ฐ๐—ถ๐—ฎ๐—น ๐—ฆ๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐˜† ๐—™๐—ผ๐—ฟ๐˜‚๐—บ ๐— ๐—ฎ๐—ฑ๐—ฟ๐—ถ๐—ฑ, Santiago S.
VP Global Communications, Public and Institutional Relations at Fever and Jesรบs Menรฉndez, President of AEDH-Asociaciรณn Espaรฑola Directores Hotel will take the stage for ๐—œ๐—ป๐—ฑ๐˜‚๐˜€๐˜๐—ฟ๐˜† ๐—ข๐˜‚๐˜๐—น๐—ผ๐—ผ๐—ธ: ๐— ๐—ฎ๐—ฑ๐—ฟ๐—ถ๐—ฑ & ๐—•๐—ฒ๐˜†๐—ผ๐—ป๐—ฑ.

Join them to explore the developments influencing visitor behaviour, future demand and commercial opportunities across the market. Start the afternoon with a bigger picture of Madridโ€”and fresh questions to take back to your business.

๐Ÿ“… ๐Ÿด ๐—ข๐—ฐ๐˜๐—ผ๐—ฏ๐—ฒ๐—ฟ ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฒ | ๐Ÿ“ ๐—ฅ๐—ฎ๐—ฑ๐—ถ๐˜€๐˜€๐—ผ๐—ป ๐—ฅ๐—˜๐—— ๐— ๐—ฎ๐—ฑ๐—ฟ๐—ถ๐—ฑ

๐—›๐—ผ๐˜๐—ฒ๐—น๐—ถ๐—ฒ๐—ฟ๐˜€ ๐—ฎ๐˜๐˜๐—ฒ๐—ป๐—ฑ ๐—ณ๐—ผ๐—ฟ ๐—ณ๐—ฟ๐—ฒ๐—ฒ, whether or not they are HSMAI Europe members.

๐Ÿ‘‰ ๐—ฆ๐—ฒ๐—ฒ ๐˜๐—ต๐—ฒ ๐—ฝ๐—ฟ๐—ผ๐—ด๐—ฟ๐—ฎ๐—บ๐—บ๐—ฒ ๐—ฎ๐—ป๐—ฑ ๐˜€๐—ฒ๐—ฐ๐˜‚๐—ฟ๐—ฒ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฝ๐—น๐—ฎ๐—ฐ๐—ฒ: https://hsmai.eu/commercial-strategy-forum-madrid-2026/csf-madrid-programme/

๐—•๐—ฟ๐—ถ๐—ป๐—ด ๐˜†๐—ผ๐˜‚๐—ฟ ๐˜๐—ฒ๐—ฎ๐—บ ๐˜๐—ผ ๐—Ÿ๐—ผ๐—ป๐—ฑ๐—ผ๐—ป. ๐—ฆ๐—ฒ๐—ฐ๐˜‚๐—ฟ๐—ฒ ๐˜๐—ต๐—ฒ ๐—ฆ๐˜‚๐—ฝ๐—ฒ๐—ฟ ๐—˜๐—ฎ๐—ฟ๐—น๐˜† ๐—•๐—ถ๐—ฟ๐—ฑ ๐—ฟ๐—ฎ๐˜๐—ฒ ๐—ฏ๐˜† ๐—ช๐—ฒ๐—ฑ๐—ป๐—ฒ๐˜€๐—ฑ๐—ฎ๐˜† ๐Ÿฏ๐Ÿฌ ๐—ฆ๐—ฒ๐—ฝ๐˜๐—ฒ๐—บ๐—ฏ๐—ฒ๐—ฟ. ๐ŸŽŸ๏ธHSMAI Europeโ€™s Commercial Strat...
28/09/2026

๐—•๐—ฟ๐—ถ๐—ป๐—ด ๐˜†๐—ผ๐˜‚๐—ฟ ๐˜๐—ฒ๐—ฎ๐—บ ๐˜๐—ผ ๐—Ÿ๐—ผ๐—ป๐—ฑ๐—ผ๐—ป. ๐—ฆ๐—ฒ๐—ฐ๐˜‚๐—ฟ๐—ฒ ๐˜๐—ต๐—ฒ ๐—ฆ๐˜‚๐—ฝ๐—ฒ๐—ฟ ๐—˜๐—ฎ๐—ฟ๐—น๐˜† ๐—•๐—ถ๐—ฟ๐—ฑ ๐—ฟ๐—ฎ๐˜๐—ฒ ๐—ฏ๐˜† ๐—ช๐—ฒ๐—ฑ๐—ป๐—ฒ๐˜€๐—ฑ๐—ฎ๐˜† ๐Ÿฏ๐Ÿฌ ๐—ฆ๐—ฒ๐—ฝ๐˜๐—ฒ๐—บ๐—ฏ๐—ฒ๐—ฟ. ๐ŸŽŸ๏ธ

HSMAI Europeโ€™s Commercial Strategy Week returns on ๐Ÿญ๐Ÿฏโ€“๐Ÿญ๐Ÿฑ ๐—๐—ฎ๐—ป๐˜‚๐—ฎ๐—ฟ๐˜† ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿณ, bringing hospitalityโ€™s commercial community together for three days of fresh perspectives, practical ideas and valuable connections.

๐—ง๐—ต๐—ถ๐˜€ ๐—ผ๐—ป๐—ฒ ๐˜„๐—ถ๐—น๐—น ๐—ฏ๐—ฒ ๐—ฝ๐—ฎ๐—ฟ๐˜๐—ถ๐—ฐ๐˜‚๐—น๐—ฎ๐—ฟ๐—น๐˜† ๐˜€๐—ฝ๐—ฒ๐—ฐ๐—ถ๐—ฎ๐—น: ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿณ ๐—บ๐—ฎ๐—ฟ๐—ธ๐˜€ ๐Ÿญ๐Ÿฌ๐Ÿฌ ๐˜†๐—ฒ๐—ฎ๐—ฟ๐˜€ ๐˜€๐—ถ๐—ป๐—ฐ๐—ฒ ๐—›๐—ฆ๐— ๐—”๐—œ ๐˜„๐—ฎ๐˜€ ๐—ณ๐—ผ๐˜‚๐—ป๐—ฑ๐—ฒ๐—ฑ ๐—ถ๐—ป ๐˜๐—ต๐—ฒ ๐—จ๐—ฆ๐—”. ๐—ช๐—ฒ ๐˜„๐—ถ๐—น๐—น ๐—ฏ๐—ฒ ๐—ฐ๐—ฒ๐—น๐—ฒ๐—ฏ๐—ฟ๐—ฎ๐˜๐—ถ๐—ป๐—ด ๐˜๐—ต๐—ถ๐˜€ ๐—บ๐—ถ๐—น๐—ฒ๐˜€๐˜๐—ผ๐—ป๐—ฒ ๐˜๐—ต๐—ฒ ๐˜„๐—ต๐—ผ๐—น๐—ฒ ๐˜†๐—ฒ๐—ฎ๐—ฟ ๐˜„๐—ถ๐˜๐—ต ๐—ฎ ๐˜€๐—ฝ๐—ฒ๐—ฐ๐—ถ๐—ฎ๐—น ๐—ธ๐—ถ๐—ฐ๐—ธ ๐—ผ๐—ณ๐—ณ ๐—ถ๐—ป ๐—Ÿ๐—ผ๐—ป๐—ฑ๐—ผ๐—ป ๐—ถ๐—ป ๐—๐—ฎ๐—ป๐˜‚๐—ฎ๐—ฟ๐˜†. ๐ŸŽ‰

Join us with your team at the InterContinental London Park Lane to explore whatโ€™s next for commercial strategy and be part of the celebrations.

๐—ง๐—ต๐—ฒ ๐—ฆ๐˜‚๐—ฝ๐—ฒ๐—ฟ ๐—˜๐—ฎ๐—ฟ๐—น๐˜† ๐—•๐—ถ๐—ฟ๐—ฑ ๐—ฟ๐—ฎ๐˜๐—ฒ ๐—ฒ๐—ป๐—ฑ๐˜€ ๐—ฎ๐˜ ๐—บ๐—ถ๐—ฑ๐—ป๐—ถ๐—ด๐—ต๐˜ ๐—จ๐—ž ๐˜๐—ถ๐—บ๐—ฒ ๐—ผ๐—ป ๐—ช๐—ฒ๐—ฑ๐—ป๐—ฒ๐˜€๐—ฑ๐—ฎ๐˜†, ๐Ÿฏ๐Ÿฌ ๐—ฆ๐—ฒ๐—ฝ๐˜๐—ฒ๐—บ๐—ฏ๐—ฒ๐—ฟ. ๐—ฆ๐—ฒ๐—ฐ๐˜‚๐—ฟ๐—ฒ ๐˜†๐—ผ๐˜‚๐—ฟ ๐˜๐—ฒ๐—ฎ๐—บโ€™๐˜€ ๐—ฝ๐—น๐—ฎ๐—ฐ๐—ฒ๐˜€ ๐˜๐—ผ๐—ฑ๐—ฎ๐˜†:
https://hsmai.eu/commercial-strategy-week-2027/

25/09/2026

"AI, The Growing 'Bermuda Triangle' of GA4"

๐—›๐—ฎ๐˜ƒ๐—ฒ ๐˜†๐—ผ๐˜‚ ๐˜€๐—ถ๐—ด๐—ป๐—ฒ๐—ฑ ๐˜‚๐—ฝ ๐—ณ๐—ผ๐—ฟ ๐˜๐—ต๐—ฒ ๐—›๐—ฆ๐— ๐—”๐—œ ๐—˜๐˜‚๐—ฟ๐—ผ๐—ฝ๐—ฒ ๐—–๐—ผ๐—บ๐—บ๐—ฒ๐—ฟ๐—ฐ๐—ถ๐—ฎ๐—น ๐—ฆ๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐˜† ๐—™๐—ผ๐—ฟ๐˜‚๐—บ ๐— ๐—ฎ๐—ฑ๐—ฟ๐—ถ๐—ฑ ๐˜†๐—ฒ๐˜?The countdown is on! On ๐—ง๐—ต๐˜‚๐—ฟ๐˜€๐—ฑ๐—ฎ๐˜†, ๐Ÿด ๐—ข๐—ฐ๐˜๐—ผ๐—ฏ๐—ฒ๐—ฟ...
24/09/2026

๐—›๐—ฎ๐˜ƒ๐—ฒ ๐˜†๐—ผ๐˜‚ ๐˜€๐—ถ๐—ด๐—ป๐—ฒ๐—ฑ ๐˜‚๐—ฝ ๐—ณ๐—ผ๐—ฟ ๐˜๐—ต๐—ฒ ๐—›๐—ฆ๐— ๐—”๐—œ ๐—˜๐˜‚๐—ฟ๐—ผ๐—ฝ๐—ฒ ๐—–๐—ผ๐—บ๐—บ๐—ฒ๐—ฟ๐—ฐ๐—ถ๐—ฎ๐—น ๐—ฆ๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐˜† ๐—™๐—ผ๐—ฟ๐˜‚๐—บ ๐— ๐—ฎ๐—ฑ๐—ฟ๐—ถ๐—ฑ ๐˜†๐—ฒ๐˜?

The countdown is on! On ๐—ง๐—ต๐˜‚๐—ฟ๐˜€๐—ฑ๐—ฎ๐˜†, ๐Ÿด ๐—ข๐—ฐ๐˜๐—ผ๐—ฏ๐—ฒ๐—ฟ, Madridโ€™s hospitality commercial community will come together at ๐—ฅ๐—ฎ๐—ฑ๐—ถ๐˜€๐˜€๐—ผ๐—ป ๐—ฅ๐—˜๐—— ๐— ๐—ฎ๐—ฑ๐—ฟ๐—ถ๐—ฑ for an afternoon of timely insights, practical perspectives and valuable connections.

Take a look at the ๐˜‚๐—ฝ๐—ฑ๐—ฎ๐˜๐—ฒ๐—ฑ ๐—ฝ๐—ฟ๐—ผ๐—ด๐—ฟ๐—ฎ๐—บ๐—บ๐—ฒ, featuring senior leaders from ๐—ฅ๐—ฎ๐—ฑ๐—ถ๐˜€๐˜€๐—ผ๐—ป ๐—›๐—ผ๐˜๐—ฒ๐—น ๐—š๐—ฟ๐—ผ๐˜‚๐—ฝ, ๐—”๐—บ๐—ฎ๐—ฑ๐—ฒ๐˜‚๐˜€ ๐—›๐—ผ๐˜€๐—ฝ๐—ถ๐˜๐—ฎ๐—น๐—ถ๐˜๐˜†, ๐—™๐—ฒ๐˜ƒ๐—ฒ๐—ฟ, ๐—”๐—˜๐——๐—›, ๐—š๐—ผ๐—ผ๐—ด๐—น๐—ฒ, ๐— ๐—ถ๐—ป๐—ผ๐—ฟ ๐—›๐—ผ๐˜๐—ฒ๐—น๐˜€, ๐—ง๐—ฟ๐˜‚๐˜€๐˜๐—ฌ๐—ผ๐˜‚, ๐——๐˜‚๐—ฒ๐˜๐˜๐—ผ, ๐—–๐˜ƒ๐—ฒ๐—ป๐˜, ๐—ฅ๐—ฒ๐˜ƒ๐—ฒ๐—ป๐˜‚๐—ฒ ๐—”๐—ป๐—ฎ๐—น๐˜†๐˜๐—ถ๐—ฐ๐˜€, ๐—›๐—ผ๐˜๐—ฒ๐—น ๐—ฃ๐˜‚๐—ฒ๐—ฟ๐˜๐—ฎ ๐—”๐—บรฉ๐—ฟ๐—ถ๐—ฐ๐—ฎ, ๐—œ๐—ป๐˜๐—ฒ๐—ฟ๐—–๐—ผ๐—ป๐˜๐—ถ๐—ป๐—ฒ๐—ป๐˜๐—ฎ๐—น ๐— ๐—ฎ๐—ฑ๐—ฟ๐—ถ๐—ฑ and ๐—ฃ๐—ฒ๐˜๐—ถ๐˜ ๐—ฃ๐—ฎ๐—น๐—ฎ๐—ฐ๐—ฒ.

Attendance is ๐—ฐ๐—ผ๐—บ๐—ฝ๐—น๐—ฒ๐˜๐—ฒ๐—น๐˜† ๐—ณ๐—ฟ๐—ฒ๐—ฒ ๐—ณ๐—ผ๐—ฟ ๐—ต๐—ผ๐˜๐—ฒ๐—น๐—ถ๐—ฒ๐—ฟ๐˜€, including both ๐—›๐—ฆ๐— ๐—”๐—œ ๐—˜๐˜‚๐—ฟ๐—ผ๐—ฝ๐—ฒ ๐—บ๐—ฒ๐—บ๐—ฏ๐—ฒ๐—ฟ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—ป๐—ผ๐—ป-๐—บ๐—ฒ๐—บ๐—ฏ๐—ฒ๐—ฟ๐˜€, as this is a new market for us.

๐—ช๐—ถ๐—น๐—น ๐˜†๐—ผ๐˜‚ ๐—ฏ๐—ฒ ๐—ท๐—ผ๐—ถ๐—ป๐—ถ๐—ป๐—ด ๐˜‚๐˜€? ๐—˜๐˜…๐—ฝ๐—น๐—ผ๐—ฟ๐—ฒ ๐˜๐—ต๐—ฒ ๐—ฝ๐—ฟ๐—ผ๐—ด๐—ฟ๐—ฎ๐—บ๐—บ๐—ฒ ๐—ฎ๐—ป๐—ฑ ๐˜€๐—ฒ๐—ฐ๐˜‚๐—ฟ๐—ฒ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฝ๐—น๐—ฎ๐—ฐ๐—ฒ ๐˜๐—ผ๐—ฑ๐—ฎ๐˜†:
https://hsmai.eu/commercial-strategy-forum-madrid-2026/csf-madrid-programme/

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