Centrepoint

Centrepoint We’re Centrepoint, and we’re committed to ending youth homelessness.

17/09/2026

Sleep Out is back! Our 2027 Sleep Out registrations are now OPEN.
Join us at:
🧡 Somerset House, London | 5 February 2027
🧡 Projekts Skatepark, Manchester | 26 February 2027
More than 124,000 young people in the UK are facing homelessness. Together, we can change that. Take a stand with us today.

Swap your bed for a sleeping bag, learn more about Centrepoint's work, and help create a future where every young person has a safe place to call home.

Let’s say goodnight to youth homelessness. Sign up to Sleep Out 2027 today: https://bit.ly/47w5Z6k

Can't attend one of our events? Why not host your own Sleep Out and take part wherever you are. You can find more information here: https://bit.ly/4qR7jLa

At just 16, Akhida came to the UK from Bangladesh following an arranged marriage. She was young, far from home and adjus...
16/09/2026

At just 16, Akhida came to the UK from Bangladesh following an arranged marriage. She was young, far from home and adjusting to a new country, culture and language. But sadly, not long after arriving, her relationship became abusive.

Making the decision to leave was incredibly hard and fleeing the relationship meant Akhida found herself alone and facing homelessness. She turned to her local council for help, and they supported her to move into her own flat.

Once Akhida became settled, her social worker referred her to Centrepoint for floating support and she built a strong relationship with her Centrepoint key worker, Dushka.

Dushka supported her with practical challenges like budgeting, studying and navigating housing problems, including ongoing issues with mould and unsafe water.

But it wasn’t just the practical support that was so beneficial, it was also the personal support from Dushka that made such an impact on Akhida’s life. After leaving her marriage, some relatives treated Akhida differently, which deeply affected her mental health. She often felt judged and alone. “I was crying all the time… I felt so unvalued,” she says.

Not having her family’s support behind her, left her feeling that absence even more deeply. However, Dushka’s role as a parental figure, giving Akhida advice, treating her with kindness and listening without judgement, helped her to feel more at home.

“So, every moment I was feeling the absence of my parents, feeling that absence of not being in my home country and feeling so unvalued”.

“Dushka is the one who made me feel like I was home. She treated me like my mum, and I felt like I was speaking with someone who is my own person. Someone I can share everything and tell everything”.

Over time, Akhida’s confidence grew. She learned to manage her home and finances, navigate services, and build a more independent life. Today, she works full time as an office administrator and is planning her next steps.

Inspired by the social workers who supported her through some of the most difficult moments of her life, Akhida now wants to become one herself. She has completed a Level 3 qualification in health and social care and hopes to go to university in the future.

“I’ve always loved helping people… what they did for me is what inspired me.”

Looking back, she recognises how far she has come - from a young woman arriving in a new country with little support, to someone building a stable future and planning a career helping others.

Her advice to other young people going through difficult times comes from lived experience: “Listen to your heart… things will change. It might feel like the end of the world, but it is not the end. You will have a better life ahead.”

09/09/2026

A safe and secure home is the foundation for young people to build fulfilling lives. However, our new research shows that the housing system is continuing to fail young survivors. Young survivors are being driven into homelessness because too often the systems that are supposed to help aren't there to catch them.

We found that last year, 6,420 young people who reached out to a local authority for housing support had been forced into being homeless or were at risk of homelessness because of domestic abuse. But we know that many of the young survivors who present as homeless to their local authorities aren't even receiving an assessment to find out if they're eligible for support: 1 in 5 of the gatekeeping cases received by our Helpline involve young survivors being denied support.

Local authorities and the housing system must do better for young people experiencing domestic abuse, protecting them from unsafe environments and providing safe and appropriate housing.

We want to see local authorities supporting early prevention of homelessness for young survivors through cross-sector collaboration, reaching them before violence escalates and they're forced to flee with nowhere safe to go. We're also calling for more specialist staff and training for housing officers to help stop young survivors from being turned away. Finally, there needs to be more safe and supported accommodation options for young people, including safe age-appropriate emergency housing and social housing that includes safeguarding teams and resources.

Every young person deserves a safe, stable home environment, with the right support and tools to rebuild their lives.

You can help us to end youth homelessness.By volunteering, donating, fundraising or simply helping us spread the word ab...
29/08/2026

You can help us to end youth homelessness.

By volunteering, donating, fundraising or simply helping us spread the word about our work, your support makes a huge impact. Get involved: https://bit.ly/3Dz1v4I

When Lily, 20, picked up the phone to call the Centrepoint Helpline, she had already spent more than a year moving from ...
15/08/2026

When Lily, 20, picked up the phone to call the Centrepoint Helpline, she had already spent more than a year moving from place to place.

“I’ve had quite a bumpy start to life,” she says.

After a breakdown in her relationship with her mum, Lily left home and moved in with her partner’s family. But she was experiencing significant challenges with her mental health, and as tensions grew, she was asked to leave. She then moved in with her partner’s sister, but that arrangement also didn’t work out.

Lily found herself with nowhere stable to stay.

A family friend who had known her since childhood offered her a sofa and encouraged her to contact Centrepoint. Together, they called the Helpline.

Lily had already asked her local council for help with homelessness support and temporary accommodation, but weeks had gone by without a response. “We were just waiting for weeks and weeks and weeks,” she says.

When she spoke to Ethan, a Centrepoint Helpline adviser, she finally felt heard. He took time to listen as she explained her housing situation, her mental health and the steps she’d already taken to try to get help. He began advocating on her behalf, contacting the local authority and supported accommodation services to find somewhere safe for her to stay.

At the same time, Lily contacted her local MP, explaining that she wasn’t receiving the support she needed. Her MP intervened and contacted the council to push for action.

Not long after, Lily was offered a room in all-female shared accommodation.

Today, she’s settling into her new home. “It’s really nice and the girls here are really nice and respectful,” she says. For the first time in a long while, she has a space of her own.

She now has both a support worker and a social worker and is accessing mental health support that wasn’t available to her before. Lily lives with several mental health challenges, and having professionals who understand her needs is making a real difference.

Her bedroom is becoming a place of safety and personality. She’s decorating it with her artwork, furniture and lots of items inspired by her favourite animal. “I love, love, love ducks. They’re literally my favourite animal in the world,” she says.

Looking back at her journey, Lily is incredibly grateful for the support she received from Ethan and the Centrepoint Helpline. Having someone listen and explain her options helped her feel less alone during an overwhelming time.

With stable housing and the right support in place, Lily is starting to think about her future. Her focus is on building confidence and gradually reconnecting with the world outside her front door.

“I definitely want to try and get back out into the world,” she says. “Having this support means I can try and take another step forward in my life.”

30/07/2026

We're delighted to welcome the amazing Claudia Winkleman as an official Centrepoint ambassador, helping us raise awareness of youth homelessness and support young people to build brighter futures. 🧡

Claudia recently visited one of our Independent Living properties to meet some of the young people supported by our innovative Independent Living Programme and learn more about this trailblazing model. The programme caps rent at a third of residents’ income, giving young people the stability of a genuinely affordable home while they build their careers, develop confidence and prepare for a future of their own – helping to break the cycle of homelessness.

We know we'll only achieve our ambitious goal of ending youth homelessness with the support of those who care about young people and their futures. We're so excited to have Claudia on that journey with us.

Earlier this week, Andy Burnham became the next Prime Minister of the United Kingdom. In his first speech, he pledged to...
25/07/2026

Earlier this week, Andy Burnham became the next Prime Minister of the United Kingdom. In his first speech, he pledged to end rough sleeping.

He inherited a broken housing system – with 130,000 young households waiting for social housing, unaffordable private rents, and young people being stuck for years in accommodation that is supposed to be temporary.

So far, tackling homelessness is a visible priority for the Prime Minister – but we want to make sure young people are recognised as uniquely impacted from the get-go.

We’re only asking for four solutions – ones that will guarantee more young people have access to the safe, secure homes they need to thrive.

The new Prime Minister has placed this at the top of his political agenda. Add your name to our open letter and join the call for the systemic changes needed to end youth homelessness for good.

Will you sign our letter joining the new Prime Minister in making fixing housing a priority for young people? It takes just 30 seconds: https://bit.ly/4bdCw4V

Today, Andy Burnham became Prime Minister and announced his ambitions – including a pledge to end rough sleeping. We bel...
20/07/2026

Today, Andy Burnham became Prime Minister and announced his ambitions – including a pledge to end rough sleeping.

We believe that stopping people becoming homeless and having to sleep rough in the first place should be a national priority. So, it’s fantastic to see this commitment is one of his first acts as Prime Minister, and it sends a clear signal that homelessness in all its forms can, and should, be stopped.

Systems across the country have been failing young people, putting them at risk of homelessness, because of years of under investment and ignoring preventable measures.

This recognition is overdue for young people at the sharp end of the housing crisis. We welcome the Prime Minister’s emphasis on housing and the building of a preventative state, both important steps to a future where no young person has to worry about not having a place to call home.

Incredibly talented young people took the spotlight to share their creativity, passion and voices at our inaugural Centr...
11/07/2026

Incredibly talented young people took the spotlight to share their creativity, passion and voices at our inaugural Centrepoint Presents event: We Have Talent! From start to finish, the night was a powerful reminder of what's possible when young people are given the space and support to dream big.

Every element, from the vision to the delivery, was co-created alongside young people – this partnership and collaboration made the event truly special.

Thank you to everyone who attended, and a special shout out to long time ambassador Lisa Maxwell for hosting and to Kamille - Centrepoint supporter and multi award winning singer-songwriter - for being a panellist!

30/06/2026

Today’s new data from the Combined Homelessness and Information Network (CHAIN) shows the number of young people seen rough sleeping in London over the past year has decreased. As one of the most dangerous types of homelessness, it’s undeniably good news to see it decrease – but we must remember that rough sleeping is only part of the picture.

Between April 2025 and April 2026, 1,291 young people aged 25 and under slept rough in the capital – an 8.5% decrease from the previous year. The number of care leavers also decreased with 667 people seen rough sleeping in 25/26, compared to 721 in 24/25.

However, falling levels of young people found sleeping on the streets likely masks the true scale of youth homelessness in the capital. For every young rough sleeper in London, there are many more young people without somewhere safe to stay. They too have been failed by the system and mustn’t be forgotten about when discussing homelessness in London and beyond.

Our research found 17,000 young people presented as homeless or at risk of homelessness to their local authorities in London in 24/25.

And while they’re from different financial years, it does show London’s homelessness problem stretches far beyond those sleeping on the streets.

These decreases hint at what can be achieved when funding and strategy is matched with the political will needed to end rough sleeping. That said, programmes and funding targeting rough sleepers can only do so much. We’ll only stop young people ending up on the streets if central government commits to a significant programme of building one-bedroom social homes. Without this, too many young people will continue to be denied the opportunity to escape homelessness and move forward with their lives.

Address

Centrepoint, The Rowe, 59-63 Whitechapel High Street
London
E17P

Opening Hours

Monday 9:30am - 6pm
Tuesday 9:30am - 6pm
Wednesday 9:30am - 6pm
Thursday 9:30am - 6pm
Friday 9:30am - 6pm

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+448454663400

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