Citizens Advice Hillingdon

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Citizens Advice Hillingdon We are a local independent charity providing free, confidential and impartial advice.

We’re delighted to introduce Aiman Elal as our new CEO at Citizens Advice Hillingdon.Aiman brings experience, energy, an...
05/10/2026

We’re delighted to introduce Aiman Elal as our new CEO at Citizens Advice Hillingdon.
Aiman brings experience, energy, and a deep commitment to making sure everyone in Hillingdon can access the advice and support they need.

05/10/2026

Our September Newsletter is here

- welcoming our new CEO Aiman and sharing updates from across Citizens Advice Hillingdon.
Inside: our foodbank partnership, highlights from Community Connected Day, a casework story, and a warm welcome to our new volunteer advisor.

Plus ways to follow us, get involved, and contact our specialist teams.

💼 Employment issues can affect so many areas of our lives.We were delighted to welcome our National Lottery Community Fu...
21/09/2026

💼 Employment issues can affect so many areas of our lives.

We were delighted to welcome our National Lottery Community Fund grant officer for a mid-year visit to our Employing Hillingdon project.
From unpaid wages and disability discrimination to sickness, reasonable adjustments and challenges facing migrant workers, we're helping local people understand their rights and responsibilities at work.

Our support is connected too. Someone receiving help through our Macmillan Cancer Welfare Benefits Project may also need employment advice during treatment, while someone accessing a foodbank may be struggling because of problems with their pay.

Through community drop-ins, partnerships and trusted local channels, we're helping people find the right support when they need it.

🎙️ Missed us on Akash Radio? Visit the News section of our website to catch up on our interview. Link in bio.

💙 Thank you to The National Lottery Community Fund for supporting this work.
Need employment advice or want to refer someone? Get in touch:
📧 [email protected]

In April 2026, Hillingdon removed protections for disabled residents and introduced non‑dependent deductions for all wor...
17/09/2026

In April 2026, Hillingdon removed protections for disabled residents and introduced non‑dependent deductions for all working‑age claimants.

We’re already seeing increased Council Tax bills for disabled claimants, and clear evidence that the changes were made without fully considering vulnerable people.

Your story helps us build a fuller picture and supports our work to push for a fairer Council Tax Reduction Scheme.

Share confidentially: [email protected]

Hayes Muslim Centre Community EventWe were delighted to join Hayes Muslim Centre for a busy community advice event, brin...
17/09/2026

Hayes Muslim Centre Community Event

We were delighted to join Hayes Muslim Centre for a busy community advice event, bringing practical, face-to-face support directly to local residents.
Our advisors and volunteers responded to an incredible 99 enquiries during the session.

Our specialist advisors provided support across employment law, welfare, housing and benefits, as well as helping people access other services and practical support where needed.

Housing was once again one of the most common issues raised, highlighting the very real pressures facing people in our communities.

The number and complexity of the enquiries we saw demonstrate just how much need there is for accessible, face-to-face advice.

Many people come to our sessions facing more than one challenge, with issues around housing, benefits, employment and financial hardship often overlapping.

Having specialist advisors available means we can look at the whole situation and help people find a way forward, rather than addressing one issue in isolation.

The event was also a great opportunity for our volunteers to build their confidence and gain valuable live experience, working alongside our specialist advisors in a supportive community setting.

A huge thank you to our staff and volunteers, and to Hayes Muslim Centre for their warm welcome, hospitality and support throughout the day.

With requests already coming in for more sessions, we hope to be back again soon!

99 enquiries, specialist advice and a fantastic
community partnership. 💚

Could you see us offering one of our drop-in advice sessions at your community venue?

By taking our advice into trusted community spaces, we can reach people who might otherwise struggle to access the support they need.

📩 Get in touch: [email protected]

Hayes Muslim Centre Community EventWe were delighted to join Hayes Muslim Centre for a busy community advice event, brin...
14/09/2026

Hayes Muslim Centre Community Event

We were delighted to join Hayes Muslim Centre for a busy community advice event, bringing practical, face-to-face support directly to local residents.

Our advisors and volunteers responded to an incredible 99 enquiries during the session. Our specialist advisors provided support across employment law, welfare, housing and benefits, as well as helping people access other services and practical support where needed.

Housing was once again one of the most common issues raised, highlighting the very real pressures facing people in our communities.

The number and complexity of the enquiries we saw demonstrate just how much need there is for accessible, face-to-face advice. Many people come to our sessions facing more than one challenge, with issues around housing, benefits, employment and financial hardship often overlapping. Having specialist advisors available means we can look at the whole situation and help people find a way forward, rather than addressing one issue in isolation.

The event was also a great opportunity for our volunteers to build their confidence and gain valuable live experience, working alongside our specialist advisors in a supportive community setting.

A huge thank you to our staff and volunteers, and to Hayes Muslim Centre for their warm welcome, hospitality and support throughout the day.
With requests already coming in for more sessions, we hope to be back again soon!

99 enquiries, specialist advice and a fantastic community partnership. 💚

Could you see us offering one of our drop-in advice sessions at your community venue? By taking our advice into trusted community spaces, we can reach people who might otherwise struggle to access the support they need.

📩 Get in touch: [email protected]

Our Connected Communities team recently held a drop‑in advice session at Oak Farm Library, supporting 33 residents in a ...
04/09/2026

Our Connected Communities team recently held a drop‑in advice session at Oak Farm Library, supporting 33 residents in a single day — a clear sign of how vital this outreach is across Hillingdon.

Residents came to us with questions about benefits, housing, debt, community care, neighbour issues, digital support and more.

Sessions like this help remove barriers for older residents and those who struggle with digital services, making advice easier to access.
We’re committed to meeting people where they are and shaping future outreach based on what our community tells us they need.

Our Macmillan Cancer Welfare Benefits team recently joined Akash Radio to talk about the support we offer to residents l...
03/09/2026

Our Macmillan Cancer Welfare Benefits team recently joined Akash Radio to talk about the support we offer to residents living with cancer — especially older people who may be missing out on benefits they’re entitled to.

Joanna, our project lead, explains how longer appointments, face‑to‑face advice and language support help people feel confident navigating the system.
She also shares Paul’s story, showing the real impact personalised guidance can have on families.
If you missed the interview, you can now listen back and hear more about the project and the difference it’s making in Hillingdon.

Need support with housing, work, benefits or money worries? We’re here to help. Join us for our Connected Community: CAH...
17/08/2026

Need support with housing, work, benefits or money worries? We’re here to help.

Join us for our Connected Community: CAH Drop‑in Sessions at Hayes Muslim Centre on Thursday 3 September 2026, 12:30pm–3:00pm.

Get free, confidential and independent guidance from Citizens Advice Hillingdon — no appointment needed.

Pop in, talk to us, and get support that can make things feel a little easier.

Need help applying for Universal Credit? CA Hounslow’s Help to Claim – West London project is here to guide you from the...
13/08/2026

Need help applying for Universal Credit?

CA Hounslow’s Help to Claim – West London project is here to guide you from the first click to your first payment.

📞 Call 0800 144 8 444 for free support or visit citizensadvice.org.uk/helptoclaim.

Local organisations can also get in touch to refer people to our service.

Address

ADMIN ONLY Parker Cavendish, Suite 301, Stanmore Business And Innovation Centre. Howard Road, Stanmore
London
HA71FW

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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