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Monday 10am - 4pm Tuesday 10am - 4pm Wednesday 10am - 4pm Thursday 10am - 4pm Friday 10am - 4pm

Citizens Advice Hammersmith & Fulham

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Citizens Advice Hammersmith & Fulham

Citizen Advice Hammersmith and Fulham is an independent charity that provides information, education

Citizens Advice Hammersmith & Fulham is an independent charity that provides information, education and advice services to help people resolve problems. HFCAB is part of a national network of over 300 individual charities that deliver advice across England & Wales overseen by a national framework provided by Citizens Advice. HFCAB is one of the busiest CABs in London, delivering services from 4 lo

cations: in the north of the Borough we based in 338 Uxbridge Road in Shepherds Bush, bordering White City and a part of the Borough that has high levels of deprivation and therefore a high footfall for services. In the south, we are co-located with Avonmore Library and Neighbourhood Centre (formerly known as Baron’s Court Library) from where we deliver the Library Service through our dedicated team of volunteers as well as traditional advice services.

19/08/2026

Last week, we teamed up with our friends at Earls Court Community Hub to help our neighbours beat the heatwave while also preparing financially for the autumn energy bills.

We had a great time making origami fans, sipping chilled water and enjoying fresh watermelon slices. Our team was also at hand to offer advice on staying cool safely and budgeting early for upcoming energy costs.

If you missed the event, no sweat! Head over to https://cahf.org.uk/fuel-vouchers-energy-grants/ to see if you could save on your energy bills in the coming months.
Don't forget to follow us for more events and activities in the future.

18/08/2026

Are you on Universal Credit?

🍽️ From the 2026-2027 academic year, your child can get free school meals if you receive Universal Credit, regardless of household income.

Find out more details ⤵️
https://www.gov.uk/apply-free-school-meals

14/08/2026

We’re proud to share that Citizens Advice Hammersmith & Fulham is now an accredited London Living Wage Employer!

Earlier this year, we increased our lowest salaries to ensure that everyone on our team earns at least the London Living Wage. Becoming officially accredited by the Living Wage Foundation recognises that commitment to fair pay.

The London Living Wage is currently £14.80 an hour for everyone aged 18 and over and is independently calculated based on the real cost of living in the capital.

Fair pay reflects our values. We work every day to help build a fairer society, and we believe that should start with how we treat our own staff.

12/08/2026

We’re proud to share that Citizens Advice Hammersmith & Fulham is now an accredited London Living Wage Employer! Living Wage UK Citizens Advice

Earlier this year, we increased our lowest salaries to ensure that everyone on our team earns at least the London Living Wage. Becoming officially accredited by the Living Wage Foundation recognises that commitment to fair pay.

The London Living Wage is currently £14.80 an hour for everyone aged 18 and over and is independently calculated based on the real cost of living in the capital.

Fair pay reflects our values. We work every day to help build a fairer society, and we believe that should start with how we treat our own staff.

11/08/2026

📢 Did you know millions of other people are missing out on unclaimed benefits?

If you need extra financial support, benefits can help.

We’ve got advice to help you navigate this ⤵️
https://bit.ly/4iyxeDn

05/08/2026

In July, we had the pleasure of hosting Cllr Roseanne Meacher (Sands End Ward) at our Avonmore Library and Neighbourhood Centre. Cllr Meacher got to watch our team at work, and saw our More than Advice model in action.
At CAHF, we combine triage and urgent advice for our clients with preventative, wraparound care – including digital skills, financial capability training, and ESOL classes.
We also discussed the complex challenges facing her Sands End constituents and how we support them through different channels, from face-to-face sessions to our Adviceline, WhatsApp, and webchat services.
Thank you for taking the time to visit and meet our team, Cllr Meacher! We look forward to working closely with you to build a stronger, more resilient community in Sands End and across Hammersmith & Fulham.

04/08/2026

We are finalists for the H&F Business Awards 2026 and we couldn’t be happier!

CAHF has been shortlisted for Customer Service Business of the Year, from a pool of exceptionally high calibre applications.

We are so proud of our team, which works incredibly hard every single day through our ‘more than advice’ model, providing holistic care for members of our community facing complex challenges. Thanks also and especially to our volunteers, who are the heart of our work. We couldn’t do it without you!

Grateful to the H&F Business Awards judging panel, keep your fingers crossed for us till awards night! 🤞✨

30/07/2026

A huge thank you to Secretary of State Miatta Fahnbulleh for visiting us today!

Energy bills and costs are a huge concern for our clients – energy debt is currently among the top issues our team deals with, and places tremendous stress on vulnerable people across our community. That’s why we were glad for the opportunity to discuss this critical area directly with Secretary of State Miatta Fahnbulleh in our office at Avonmore Library and Neighbourhood Centre.

We were also able to show her our 'More Than Advice' model at work, demonstrating how we address the root causes of vulnerability and provide truly holistic, wraparound care for our community. Last year, we supported over 14,000 local residents, and 78% of our client cases now involve complex, interconnected hardship.

Thank you Minister Fahnbulleh and her team from the Department for Energy Security and Net Zero for taking the time to speak with our staff and volunteers, meet with our clients, and support the crucial role Citizens Advice plays in people’s lives every single day.

30/03/2026

📢 More Than Advice: A Special Visit from The Hammersmith & Fulham Mayor Sharon Holder!

We were incredibly proud to welcome the Mayor of Hammersmith & Fulham to our offices last week. It was a fantastic opportunity to show her that while "Advice" is in our name, our mission goes much deeper.
The Mayor spent time with our staff and volunteers, learning about our "More Than Advice" model. This approach focuses on preventative support giving residents the tools and skills they need to stay independent and resilient.

🌟 What we shared with the Mayor:
Beyond our core advice on debt, housing, benefits, employment, immigration and many more we showcased our vital community projects:
Financial Capability Training: Helping residents master budgeting and money management.
ESOL Classes: Breaking down language barriers to help neighbours connect and thrive.
Digital Support: Our sessions at Avonmore Library, ensuring no one is left behind in a digital world.
Community Libraries: We are proud to run both Avonmore Library and Askew Road Library, embedding our advice services within trusted community spaces.
Volunteering Offer: We offer several volunteering opportunities which help people to feel included in the community, build their skills, confidence and experience.
The Mayor thanked the team for their tireless work, noting how these services provide a lifeline for so many across the borough.
A huge thank you to Mayor Sharon Holder for her warmth, her interest in our volunteer stories, and her ongoing support for our community hubs!

📍 Want to learn a new skill or need some advice? Contact us on 0808 278 7832 or join us at one of our community libraries. We’re here to help you move forward. 🔗 www.cahf.org.uk

17/02/2026

Energy bills shouldn’t be a burden anyone has to carry alone 💛⚡

We recently hosted an Energy Pop-Up with creating a safe, welcoming space for vulnerable women in our community. From understanding rising costs to accessing support grants and practical advice, our team was there every step of the way 🤝✨

Every conversation mattered. Every question was heard. And every woman left feeling a little more informed, empowered and supported 🌸💡

Because when women support women, our whole community shines brighter 💪🏽🌍

Missed us? Don’t worry, support is always here.
🔗 Visit our website to find out how Citizens Advice can help you today.

Address

7 North End Crescent
London
W148TG

Opening Hours

Monday	10am - 4pm
Tuesday	10am - 4pm
Wednesday	10am - 4pm
Thursday	10am - 4pm
Friday	10am - 4pm

Website

http://cahf.org.uk/

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