Our Frontline

10/03/2022

Our Frontline was set up in April 2020 in response to the Covid-19 pandemic. Through the partnership, we provided 24/7 support to all frontline workers, including those working in health & social care, emergency and other essential services.

Thank you to everyone at Shout, Samaritans, Mind, Hospice UK and the Royal Foundation of the Duke and Duchess of Cambridge who came together to support tens of thousands of frontline and key workers in need of mental health support.

In response to the Covid-19 pandemic, Shout joined Samaritans, Mind and Hospice UK in a unique cross-sector charity partnership to enable every frontline and key worker in the UK to access 24/7 emotional support.

03/11/2021

We asked you what comforting words help you cope with stressful shifts, here's what you said.

This , let your team know that it's okay to talk about the stress they're feeling.For online resources for coping with stress, mental health and bereavement support 24/7, visit ourfrontline.org

21/10/2021

Feeling exhausted from the first term back at school?

Access online mental health resources for all school staff, created in partnership with Twinkl Resources 👇

During the COVID-19 crisis, educators might be feeling the pressure more than ever. Twinkl and Mind have some suggestions about what can help.

08/10/2021

Despite the pressure you're under, we see the dedication you show every single day in hospices to provide the best care.

As we come to the end of Hospice Care Week, we want to remind you that whilst you spend your day helping others, it's okay to ask for support with your wellbeing. You deserve help too.

For emotional support:

📲 Call 0300 303 4434
💬 Text FRONTLINE to 85258
👉Visit ourfrontline.org

05/10/2021

Working throughout a pandemic hasn't been easy on teachers.

This World Teachers Day, we want to let you know that we're here to support you today and every day, as you process what you've been through and cope with anxiety about the future.

For emotional support 24/7, text KEY WORKER to 85258 or visit ourfrontline.org

03/10/2021

If “getting through” feels hard, know that you’re not alone.

If you work in social care
If you work in health
If you work in the emergency services
If you're an educator
If you’re any essential worker...

Our Frontline is here to provide 24/7 emotional support, by call or text with trained volunteers, or online resources, to all the workers who have been on the frontline throughout the COVID-19 pandemic.

Get support:
http://ourfrontline.org/

29/09/2021

If you work in social care, talk with someone who gets it.

For free, confidential, emotional support, you can talk to trained volunteers in confidence.

Call 0300 303 4434 from 8am to 8pm, 7 days a week, for trauma and bereavement support from Just B
Text FRONTLINE to 85258
Or call 0800 069 6222 from 7am to 11pm if you’re in England, or 116 123 any time if you’re elsewhere in the UK, to talk to Samaritans

Discover resources recommended for social care workers here:

Round-the-clock mental health support and ideas for Our Frontline: health, care, emergency and other key workers. You support us, we support you.

27/09/2021

“GPs are delivering more appointments than ever and are working longer hours than ever. As a consequence staff right across the board from receptionists to nurses and managers are exhausted, burnt out and under considerable pressure to cope with a rising demand.”

No matter what job you do in the NHS, we're here to support you > ourfrontline.org

'The pandemic has exposed the issue that there are simply not enough doctors and staff in primary care'

17/09/2021

*"I remember stopping on the ward round. My consultant and I looked at each other, then at him. I remember us agreeing: 'He’s probably not going to make it.'⁣
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He’d been worsening for days. He was middle-aged, overweight, had diabetes and hypertension. His family told us he was religious, and we’d fulfilled their requests to personalise his space as much as possible, or to play music he liked, or pass on messages. ⁣
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But then things started improving after 3 weeks intubated, and it was remarkable. We had gotten to know a shadow of him, this version I only knew from his family. When you’re stuck lying prone for a month, fluid builds up and deforms your face, perhaps unrecognisably. But once he was sat up, everything changes. Suddenly, with the tube out, he spoke to us for the first time. He transitioned from helplessness to being there, present and connected with us. You finally feel hope, and it’s then that I gave myself permission to really get to know him.⁣
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There’s this moment, where each team member comes round and introduces themselves and waves. We’ve cared for this person for weeks, intensely. This happens a lot on ICU. You’re saying: “Oh hi!” and grinning behind the mask, so delighted to finally talk to them. And they have no idea who you are. ⁣
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When you’re in the middle of it you don’t have time to process it. I wonder what it’ll be like in the years ahead, when we’ve got all of this behind us but still need to live with what we’ve experienced. There’s a lot of healing that still needs to happen, for us as staff, and support to help that happen. Even long after our last Covid patient has been discharged. ⁣
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Sometimes, after discharge, our patients send in pictures of themselves: at home, in their garden, smiling, walking stick in hand. It gives you hope that we can heal too."⁣

Healing from what you've experienced and what you continue to go through may take time, but we're here to support you whenever you need us at ourfrontline.org. Thank you to Junior Doctor, Joel for sharing your story.

*Story reposted from Humans of covid-19