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Fair access, fair exit , diversity and inclusion in our service provision so that our clients are well informed about their rights and responsibilities
Arrangements to meet at mutually suitable times and places for staff and clients to discuss and agree needs and goals
Opportunities for clients to be consulted and involved in shaping the delivery of services
Working in partnership to encourage and ensure opportunities for learning, self-development , building and sustaining social networks
Encouragement so that clients can pursue personal ambitions
Signposting and information about other services that can support progress and recovery including multi-disciplinary interventions available , voluntary work opportunities, CV writing, how to access training, DWP benefits and other services
Encouragement and support with maintaining a healthy, clean and safe personal space and communal living areas
Close working with clients, their family and friends and other support partners to assist with maintaining holistic wellbeing
Collaboration to ensure an action plan is in place to access interventions in order to prevent or minimise personal crisis
Meaningful input into sustaining a tenancy and developing a plan for move on into independence, working closely with other voluntary and statutory community partners
24 x7 arrangements to ensure clients know how to access help in a crisis or in an emergency
A robust system for safeguarding all round wellness
Compassion, integrity , dignity, excellence in practice and resilience to overcome challenges
