Pine Court Housing Association

19/08/2026

As a landlord, Pine Court Housing Association’s priority is to ensure all customers have access to good quality affordable homes that are fit for the future. On occasion customers may need to us to conduct a repair in their home. Whether it’s an emergency, non-emergency or a routine repair, we promise to complete these quickly and to a good standard.

Find out more at

Take A Look At Our Helpful Guide To Repairs, Including The Types Of Repairs You Are Responsible For.

17/08/2026

We're proud to provide high-quality affordable housing and inclusive services for our diverse communities, 56% of which are from ethnic minority backgrounds.

We ensure equality, diversity and inclusion are a key focus in everything we do and we positively promote cultural tolerance and cohesion with a commitment to:

* Challenging social, economic and cultural barriers
* Providing multilingual services which will enable speakers of other languages to access the full range of services and facilities generally available to the wider community
* Positively promote cultural tolerance and cohesion to eliminate discrimination
* Ensure that all staff are trained on the importance of EDI and are well equipped to deal with our customers’ individual needs

Find out more at

Established In 1986, Pine Court Housing Association Provide Quality Housing And Inclusive Services To Customers Across The Liverpool City Region As A Leading Social Landlord.

13/08/2026

Introducing Phoebe, our new Bi-Lingual Housing Apprentice!

Phoebe joined us a month ago, and says: "Before joining Pine Court, I was always looking into doing something that would help others. Seeing the work that Pine Court had done for a community that I grew up in, I knew that I could also do my part in helping those in need.

"Since joining, I have been shown so many different opportunities to expand my knowledge on how Pine Court works as a team and as a community. I have met and spoken to all kinds of people and have learned just how diverse and unique people can be. Working here means that no two days are the same, and every day has been a learning experience on how we can help our tenants with any issues they may have to ensure that their comfort and happiness are our top priorities.

"I’m looking forward to future community events where we can see, in person, the impact we can have on our tenants and the wider community."

11/08/2026

We all know the advice about keeping cool in hot weather – drink plenty of water, stay in the shade, keep curtains and blinds closed to prevent heat getting in. But did you know that hot weather can increase the risk of damp, mould and condensation in our homes?

This is because warm air holds more water vapour than cool air, which means that during hot spells indoor humidity rises, especially in homes with closed windows or poor airflow. Warm air absorbs moisture from cooking, showering, and drying clothes. This is the same way that winter condensation happens, but in the summer, this is driven by humidity rather than cold.

So what can we do to reduce the risks of damp, mould and condensation during the hot summer months?

* Ventilate early morning and late evening when the air is cooler
* Always use an extractor fan if available to remove moisture from the air, particularly after showering or cooking
* If you have one, use a dehumidifier during laundry and showers
* Move furniture slightly off external walls to discourage mould and damp from forming - check behind furniture weekly for mould
* Keep blinds closed during the day to reduce indoor heat

07/08/2026

Have you checked out our new issue of InSight, our customer newsletter featuring news, achievements, advice and general information about life at Pine Court Housing Association? You can read it here at

We are committed to fostering diverse and inclusive communities and InSight is our way of keeping you fully informed about our journey, achievements, and latest news.

05/08/2026

Our Customer Empowerment Panel provides our customers with plenty of opportunities to get involved and help to shape, influence and improve the services we deliver.

From attending customer meetings, taking part in Neighbourhood Walkabouts, reviewing applications to our Community Development Fund or our customer policies to even sitting on our Board, there's a role for everyone who wants one.

Find out more at https://www.pinecourt-housing.org.uk/get-involved/customer-empowerment-panel/

03/08/2026

Our drop-in Come and Chat community sessions are continuing in August!

Come along and speak to our friendly multilingual assistants who will help you with:
• Housing and your tenancy
• Repairs
• Financial support
• Translation
• Reporting anti-social behaviour and hate crime
• Joining our Customer Empowerment Panel

Come along and find out more:
Pagoda Arts, Liverpool – Monday 10th August, 2-4pm
Wirral Multicultural Centre – Tuesday 18th August, 2-4pm
Wirral Chinese Association – Tuesday 25th August, 2-4pm

28/07/2026

We’re making it easier for our customers to manage repair appointments with the introduction of a new two-way text message service.

When customers book a repair, we’ll send them a text message with their appointment details. They can then choose to:

Reply 1 to confirm their appointment
Reply 0 if they would like us to call them back to arrange a different date or time

Replying is completely free. Pine Court Housing Association covers the cost of all SMS responses, so customers will not be charged by their mobile network provider for replying to our messages.

Replying is completely optional. If the appointment no longer works for a customer, selecting 0 lets us know they’d like to discuss an alternative time. This helps us keep them updated and make sure appointments are arranged at a time that’s convenient for them.

This new service is designed to give customers a simple and convenient way to manage repair appointments, helping us provide a better experience and improve communication every step of the way.

Find out more at https://www.pinecourt-housing.org.uk/news/new-free-text-message-service-for-repair-appointments/

27/07/2026

While it’s a wonderful time to make memories during the summer holidays, keeping children entertained on a daily basis, without breaking the bank can feel like a full time job. If you’re worried about the increasing cost of food or finding fun, affordable activities to keep your children occupied during this summer, support is available.

We’ve put together some of the best free activities and kids meal deal offers happening across the Liverpool region that you can enjoy without overstretching your finances.

Check out our list of ideas at

While it’s a wonderful time to make memories during the summer holidays, keeping children entertained on a daily basis, without breaking the bank can feel like a full time job. If you’re worried about the increasing cost of food or finding fun, affordable activities to keep your children occupie...

14/07/2026

Pine Court Housing Association are delighted to be handing over the keys to properties at our Halis Court development in Hale Village today.

This marks an important milestone for Pine Court, reflecting our move into offering Shared Ownership opportunities alongside our Rent to Buy properties, expanding our mission to build a better future for diverse, inclusive communities across the Liverpool City Region by providing quality, affordable homeownership opportunities.

Shared ownership enables prospective buyers to purchase a share in a new home, with shares usually starting from 10% depending on affordability. Buying a shared ownership home means that they are only required to secure a smaller mortgage to buy a new build home, which means a reduced deposit too.

Once buyers have purchased their home, homeowners are encouraged to ‘staircase’ – this simply means buying more of the property when / if financially possible. The higher the share owned by the buyer, the less rent they will pay. Once homeowners have successfully purchased 100% of their home they will no longer be required to pay rent.

Shared ownership is a great solution for those who can’t afford to buy a property outright. Depending on affordability, the scheme allows them to buy a share of a new home whilst paying reduced rent on the remaining share.

Many thanks to the Pine Court sales team, particularly Laura Sutton and James Constable, for their work in supporting new homeowners to take that Shared Ownership step.