PSS UK

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PSS UK We're a national charity with a very simple aim: we want to help people change their lives for the better – no matter what life throws at them.

PSS in a nutshell:

- We offer over 20 different services to help people get the most from their lives – from health and wellbeing through to social care services. We work with loads of different people from all different walks of life. Everyone’s different, and our focus is on helping people choose their own type of support.

- Our world revolves around the people who use our services. They are the reason we do what we do and they play a huge part in helping us make decisions about how our services are run and making sure we’re doing things right.

- We’re a business with a heart. All the money we make goes back into finding new ways to help people.

- We go way back: we were founded in 1919 by Eleanor Rathbone, a lady famous for tackling social injustices. In 2019, we’ll be celebrating our 100th birthday - and we still look this great! We want to make sure we’re around for future generations, and we'll do everything we can do make sure that happens.

- We’re always cooking up new ideas for services we can offer. We listen to what people tell us, and if we hear about a way we can help, we’ll create a service to do just that.

- The PSS team is made up of our wonderful employees, dedicated self-employed carers, generous supporters (volunteers) and the next generation of brilliant professionals: our placement students.

- PSS people are pretty special and everyone holds our five values at heart; we only recruit determined, open-minded, big-hearted, professional and genuine people.

- We’ve got offices in Merseyside, Wales, Yorkshire, Manchester and the Midlands.

Find out more at www.psspeople.com

We're here for families in Liverpool with a mum or dad in prisonWhen a family member goes to prison, it can have a huge ...
08/10/2026

We're here for families in Liverpool with a mum or dad in prison

When a family member goes to prison, it can have a huge impact on the lives of the family and be a really difficult time for everyone involved.

How do we support families?

In our Prisoners' Families service, we support each family as a whole, whether you're a grandparent, partner, caregiver or child, and then tailor that support to each family member.

With the right kind of support, children can learn to cope with their emotions, understand what's happening and begin to shed that stigma. Grandparents and caregivers can gain the tools, knowledge and confidence to support their family during what might be a difficult time.

If you’d like to find out more head to: https://psspeople.com/services/prisoners-families/

Life is batter with cake, and our Making Days gang couldn’t agree more! In this session of Cookery Club, the gang got s...
06/10/2026

Life is batter with cake, and our Making Days gang couldn’t agree more!

In this session of Cookery Club, the gang got stuck into making a delicious chocolate fudge cake. Working together, they made the chocolate sponge and then layered the chocolate and fudge to bring it all together. Looking at these smiling faces, we’d say the session was a massive success and the cakes even more so!

Great work, everyone!

When you’re supported by Making Days you decide the types of things you get involved with. Whether that’s creative cooking sessions, daring drama in Lee Valley or gardening at Dutch Farm – we've got lots of ace sessions for you to get stuck into.

Want to know more? Head to https://psspeople.com/services/making-days/

05/10/2026

Ready for a new adventure? We're hiring support workers in our Community Support team.

Here’s Rukky, one of our ace support workers talking about his experience of being a support worker at PSS.

If you’re interested in joining our team as a support worker, please head to our jobs page for more info and how to apply at psspeople.com/jobs

This roles closes on 18 October.

Did you know what we use Applied for all of our recruitment? Applied is an anonymous and unbiased platform we use to recruit people into our teams. It means there’s absolutely no opportunity for unconscious bias and we get the right people in the right jobs.

 

Quality checking at PSS has had a rebrand! Our volunteer quality checkers had a great July and September with lots of a...
02/10/2026

Quality checking at PSS has had a rebrand!

Our volunteer quality checkers had a great July and September with lots of ace meetings and conversations. During one of our meetings we decided as a group to rebrand and we’re now going to be called ‘quality champions’.

Quality champions will have quality conversations (rather than quality checks) as we feel quality checking sounds a bit serious when actually, it's all about having a good chin wag to gain great stories, ideas and to make sure people are getting the support they want and need.

Since April 2026, we’ve had quality conversations with 17 people across our areas of PSS support including Women's Turnaround, Making Days, Shared Lives North Yorkshire, Manchester and Staffordshire.

Here’s what people have told us:

‘We are really lucky, we can ask anything of the Shared Lives team and they will answer us. Did not feel supported in foster care but since coming to Shared Lives with Manchester it has just been getting better.’ - Shared Lives

‘Women’s Turnaround supported people scored us 5/5 as a provider. “PSS and Nia have definitely been a great help.”’ - Women's Turnaround

‘I feel like people listen to me, like with the gardening I got to do that because I said I like it. I can do other things here if I want but I just want to garden.’ - Making Days

‘Coming to Calderstones and volunteering with The Reader makes me want to jump out of bed. I make a difference and feel independent getting just the right care and support when I need it from support workers.’ - Making Days

Chair-based exercise with PSS Wellbeing Centres This accessible exercise session focuses on gentle movement using a chai...
29/09/2026

Chair-based exercise with PSS Wellbeing Centres

This accessible exercise session focuses on gentle movement using a chair for support. It’s a great introduction to movement and stretching if you haven’t been active recently or spend a lot of time sitting. You might find the sessions help you feel more flexible and comfortable moving your body.

Chair-based exercise is provided by our PSS Wellbeing Centre service, as part of Upbeat Liverpool. It’s one of many sessions that you can join if you’re looking for wellbeing support in Liverpool. From football to gardening, yoga and mindfulness, crafting, singing and lots more. There are sessions for everyone, no matter where you are on your wellbeing journey.

Find out more at upbeatliverpool.com

25/09/2026

Ever wondered what support looks like at our PSS Wellbeing Centres? 

Here’s what some of the people we support told us: 

Amazing 
Top-notch 
Mindful 
Considerate 
Welcoming 
Inspiring 
Vital 
Harmonic 
Supersonic 
Beneficial 
Safe 

Our PSS Wellbeing Centres, in partnership with Upbeat Liverpool, support people in Liverpool with their mental health and wellbeing. We offer a mix of online and in-person sessions where you can get involved with wellbeing groups and courses if you're experiencing things like depression, anxiety or low mood and would like support. You can also take part in activities like mindfulness, beekeeping, yoga, walking groups, crafting sessions, coffee meet ups, trips out and so much more. It’s about finding what works for you and will support you on your wellbeing journey. 

If you’d like to find out more about getting support from PSS and Upbeat Liverpool, you can find out more at upbeatliverpool.com 

 

What does a support worker do?When you’re a support worker with PSS, you’ll have the incredible job of supporting people...
23/09/2026

What does a support worker do?

When you’re a support worker with PSS, you’ll have the incredible job of supporting people to live their best lives. That means working with someone to find out what they want from their support and then making that happen.

No two days are the same, from cooking classes in Bridge Chapel, gardening and DIY at Dutch Farm, to getting out and about in the community – every day is a new adventure!

You’ll be based in one of our six day centres across the city, supporting the vocational programme in The Reader, in Calderstones Park or out and about in the community.

You’ll work with someone to chase their dreams and smash their goals in a safe and empowering environment.

Being a support worker is more than just a job; it’s an incredibly rewarding role where you’ll see the impact you’re making each day with big smiles guaranteed!

We're mega proud of the ace support workers we have in our teams. They provide life-changing support day-in-day-out and we couldn't do what we do without them.

Interested in a career in social care? Head to psspeople.com to see what we do.

Shared Lives is about enriching peoples lives and helping someone be the best version of themselves, Timothy who is supp...
22/09/2026

Shared Lives is about enriching peoples lives and helping someone be the best version of themselves, Timothy who is supported by Tina in our North Yorkshire Shared Lives service is a shining example of that.

Timothy has volunteered at for 40 years, he recently received two awards for his excellent work. He won a certificate of achievement is 'Excellence in Greenhouse Work' and 'Excellence in Hanging Baskets'.

His PSS Shared Lives carer, Tina said: 'Our Timothy won two awards at Horticap last week for his hard work. We’re so proud of him, he’s over the moon.'

We love to see the people we support doing well and living their best life. Well done to Timothy and Tina for always being there to support him ❤️

Walking for wellbeing with Women’s Turnaround Our Women’s Turnaround Wales team recently went on a wellbeing walk to Abe...
18/09/2026

Walking for wellbeing with Women’s Turnaround

Our Women’s Turnaround Wales team recently went on a wellbeing walk to Aber Falls. The sun was shining and everyone was able to enjoy spending time in nature, catching up and taking in the beautiful surroundings.

When you’re supported by our Women’s Turnaround team, we’re with you every step of the way as you turn your life around. Whether it’s during your sessions in our centres, support finding a new job, getting furnishings for your new home, or in this case, a wellbeing walk surrounded by nature.

Want to know more about our Women’s Turnaround service? Head to https://psspeople.com/services/womens-turnaround/

18/09/2026

Time's running out to celebrate our volunteer heroes! 

Forget Batman and Spiderman, Abi here's to remind you to get your nominations in for the volunteer superheroes of PSS! With seven fabulous award categories to choose from, there are plenty of opportunities to shine a light on a brilliant volunteer.

Know someone who a deserves a little recognition? Make a nomination! Head to our website to find out more: https://psspeople.com/News/the-volunteer-awards-are-now-open/

Address

Eleanor Rathbone House, Connect Business Village, 24 Derby Road
Liverpool
L59PR

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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