11/03/2026
📢 Community Energy Advocacy CIC – Launching Soon
We are preparing to launch Community Energy Advocacy CIC on
1st April 2026.
This new service will support households across Liverpool and Merseyside who are experiencing problems with their energy supplier.
Energy issues can be stressful and difficult to resolve. Many people face challenges such as:
• unexpected or incorrect energy bills
• energy debt and arrears
• unresolved supplier complaints
• prepayment meter issues
• difficulty contacting suppliers
Community Energy Advocacy CIC has been created to provide independent support and guidance to help households understand their rights and navigate these problems.
Help us shape the service
Before launch, we are carrying out a short community survey to better understand the types of energy issues people are facing locally.
The survey takes around 2 minutes to complete.
Your responses will help us design services that respond to the real challenges households are experiencing.
👉 Take the survey here:
https://forms.gle/WLYWjqNR2U8pmDcy6
What the service will offer
The service will include support such as:
• guidance on resolving energy supplier issues
• help understanding energy bills
• advice on supplier complaints
• energy efficiency advice
• Energy Performance Certificate (EPC) assessments
Supporting households across Liverpool & Merseyside
Community Energy Advocacy CIC is an independent Community Interest Company focused on providing practical support for households dealing with energy challenges.
More information about the service will be shared in the coming weeks as we approach our planned launch.
🌐 Website
www.communityenergyadvocacy.org
📧 Email
[email protected]
Please help spread the word
If you think this service could help people in your community, please share this post.
Many households struggle with energy problems but are not aware that support may be available.
We really appreciate anyone taking the time to fill in this survey!
