20/08/2026
Energy problems shouldn’t be faced alone.
Community Energy Advocacy CIC is a Liverpool-based social enterprise providing clear, structured and independent support to households experiencing problems with their energy supplier.
We can help people understand and address:
⚡ Incorrect or confusing energy bills
💬 Supplier disputes and complaints
💳 Energy debt
🔢 Prepayment meter problems
🛡️ Support needs affecting vulnerable households
📄 Complex cases that are difficult to resolve alone
Over the next two weeks, we’ll be sharing practical information every day to help people across the Liverpool City Region better understand their energy bills, meters and consumer rights.
Please follow our page and share this post. Even if you don’t need support yourself, someone in your family or community might.
If you’re currently dealing with an energy problem, send us a private message to ask about our free 30-minute initial triage.
🌐 communityenergyadvocacy.org
