07/05/2026
From startup founder to exited founder to travel enthusiast ✈️
We got the whole story from Sophie Hainsworth during our Meet the Startup talk at our brand new incubator space at Canopy.
Sophie's story is absolutely fascinating and a brilliant real-world example of what building, growing and selling a startup is really like.
Having tinkered around with the idea of LoyalFree as a loyalty stamp app for independent businesses in 2016, she and her co-founder Jay pivoted their business to become a destination app for Business Improvement Districts and Councils as their primary customers.
It worked!
One customer led to 70 (!) and after working on the startup on the side of working two other jobs, some recruitment challenges and driving all the way up to Scotland to pitch potential clients, the pair slowly but eventually grew LoyalFree to a very profitable business.
In 2022, the pair found a buyer. And in 2023 both finished what they started.
There was lots in the talk about perseverance, customer development, product development, growing a team and leadership. But the big takeaway seemed to be about the reality of being a female founder, which really struck a chord with the audience today.
A massive thank-you to Sophie for taking the time today- it was brilliant! 🌟
And a reminder to our members, Sophie is one of our excellent new Entrepreneurs in Residence at our new incubator space at Canopy.
We are hosting another Open Day here next Tuesday 12th May- check out the Whatsapp group for more!